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Traveller (167)
Room & Suite (55)
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Overview
  • Excellent28%
  • Very good47%
  • Average17%
  • Poor5%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
2 Jul3 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (702)
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8
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All reviewsrestaurants and shopspublic car parka great staybreakfast buffethotel is locatedper nightvatpetssofaspain
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11 - 15 of 66 reviews
Reviewed 23 August 2016

Very well located - a good hotel for visiting Andorra and surroundings. Good quality / price ratio, but in need of refurbishment. Friendly staff. To go to the indoor pool has to leave and enter the hotel side.More

Thank josecU150WH
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 24 August 2016

Dear josecV150WH; It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain our hotel brand standards. Your feedback has been shared...More

A TripAdvisor Member
12
Reviewed 18 August 2016 via mobile

The wife on the 6th floor is poor , weak and it is impossible to navigate. The parking is small, they always offer you a very small parking area when you hardly can open the doors of your car. The staff is not very helpful....More

2  Thank A TripAdvisor Member
Reviewed 3 August 2016

I stayed at Novotel Andorra for 2 nights in July 2016 as part of a long bicycle trip. Because of all the cycling, I go to sleep quite early. Around 21:30 I was woken up by an incredibly loud concert on the square outside my...More

2  Thank sglennon
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 16 August 2016

Dear sglennon; Thank you for sharing with us your opinion. During the dates of your stay, just in front of the hotel, had located the Cirque du Soleil. Normally, our hotel is rated by our guests as downtown and at the same time quiet, but...More

Reviewed 13 July 2016

Very old hotel, especially bathroom area.Old tiles. Avoid car park area as it broke down during our stay and we couldn't use the car. The furniture in the room was old, the carpet are 30+yeard old., the lift quite scary and extremely slowMore

Review collected in partnership with Accorhotels.com
2  Thank m0nikaz342
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 25 July 2016

Thank you for taking the time to tell us about your experience at the Hotel Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to...More

Reviewed 25 June 2016

Stayed one night whilst on a motorcycle tour. We were charged 30 euros to park our 3 motorcycles in the hotel underground park. When I took this up with reception and explained that the machines did not fill one car parking space that is charged...More

Thank Phillip C
Response from Prestigi H, Departamento comercial at Novotel AndorraResponded 7 July 2016

Dear Phillip C; We regret that your stay has not been entirely pleasant as we'd like because of the incident of the parking and restaurant. Really, in our parking, the price of the service to park motorcycles, is for vehicle and not for parking place....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Details
Price range
US$79 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Andorra la Vella
#9 Luxury Hotel in Andorra la Vella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$79 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Andorra la Vella
#9 Luxury Hotel in Andorra la Vella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (167)
Room & Suite (55)
Dining (11)
Pool & Beach (9)
Family and Play Areas (5)
Questions & Answers
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Room Tips
"331 brilliant"
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"Away from elevator above 3rd floor or you'll get significant street light issues"
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"Rooms on inside are more quiet and still have a great mountain view."
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"There is no road noise from a Room on the hotel front."
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