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I went to andorra as a school trip for skiing and we were staying in this hotel. When we arrived the rooms didn't smell nice, the toilets were not clean and the rooms were cramped, the rooms need to be updated badly! When we went...More
Response from Maria_Baraldes_B, Gerente at Kyriad Andorra Comtes d'Urgell Hotel
Quisiera pedirle disculpas por la mala experiencia ha vivido en nuestro establecimiento y por los graves hechos que...More
My daughter was so excited to set off on her first holiday away with her school friends on February 17, 2017. Her spirits were dampened slightly when she discovered that the rooms were very shabby and the food wasn't very nice but there was a...More
Response from Maria_Baraldes_B, Drector Hotel at Kyriad Andorra Comtes d'Urgell Hotel
As you have already been informed of the agency or the monitors who were with the group at the Hotel during the incident,
Is in the hands of the Andorran police which has opened an investigation.
All the measures were taken due to...More
Stayed here as part of a school trip, worst hotel I have ever been in. Rooms were tiny (NOTHING like pictures on website) showers were size of sinks, no kettle or hairdryers supplied. Rooms were filthy, and need modernised. Food was disgusting, staff were rude....More
Response from Maria_Baraldes_B, Director Hotel at Kyriad Andorra Comtes d'Urgell Hotel
Thank you for taking the time to provide an assessment of your stay.
I regret to know that expectations were not met.
Regarding the incident to which he refers, he must know that it is in the hands of the police, a complaint...More
We went here as a school in Feb. For starters the rooms were cramped, bathrooms were so horrible - had to hold the shower head above your own head and sometimes the hot water would run BROWN. Food wasn't great, staff were rude and we...More
I stayed here as part of a school group on a ski tour for 6 nights. I can easily say that this has been the worst hotel we have stayed in.
We had 49 students travelling and they were spread over 4 floors which made...More
US$32 - US$712 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Hello, we were guests of your hotel in 2011 with Natalie tours, now going to visit Andorra again and reserve room number by own self, but nobody answered to my questions on website. May be here will answer? My reserv is 885/144766903448. When will I need to pay? I added 2 adults and 1 child 2 years old, but in reserve there is 2 adult and 1 infant-is it OK, the same price?