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Hotel Spa Termes SERHS Carlemany

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173 Reviews from our TripAdvisor Community

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Showing 13: English reviews
Stuttgart, Germany
Reviewed 9 October 2016

Nice hotel located just outside the shopping street in Escaldes. 5-10 minutes walking to the shopping area. Rooms are very small, hardly space left for the luggage. The air conditioning does not work reliably, there is always some smell in the room. Rooms are nicely decorated and they come with a special charme of the good old times. Hotel comes...

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Helpful?
Thank weltenbummler07
SERHSHotels, Director de Relaciones con Clientes at Hotel Spa Termes SERHS Carlemany, responded to this review

Dear guest, Thank you very much for your stay at the Hotel SERHS Carlemany en Andorra and for taking the time to share your opinion and impressions with fellow travelers on TripAdvisor. We are most thankful for constructive reviews as they allow us to enhance our understanding of our guests' needs and wants. Also, we would like to comment that...

Valencia, Spain
Reviewed 29 September 2016

nice hotel, good location,large rooms helpful staff. I was travelling in the off season and got a really good deal. The spa is nice but closes early at 8.pm a kettle and some tea in the room would be a good idea but overall I had a pleasant stay here

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Helpful?
Thank gordondee2015
SERHSHotels, Director de Relaciones con Clientes at Hotel Spa Termes SERHS Carlemany, responded to this review

Dear guest, The Termes SERHS Carlemany spa hotel team wishes to thank you for choosing us for your last stay in Andorra and for taking time to share your comments about your experience. We are happy to know that the experience was satisfactory. We will take note of all your impressions to try to give our guests the best quality...

Reviewed 11 September 2016

Only an over night stay. The room and bathroom were good, as was the service and breakfast. Hotel booked for the spa. Didn't use the sauna, but the steam room was excellent, but I thought the jacuzzi was on the cool side? The spa treatment I wanted was not available, I was looking forward to, so was disappointed! Close enough...

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Helpful?
Thank J7782PP
SERHSHotels, Director de Relaciones con Clientes at Hotel Spa Termes SERHS Carlemany, responded to this review

Dear guest, Thank you so much for sharing your experience with us. We are glad to read you had a nice experience at the hotel Spa Termes SERHS Carlemany hotel. At the same time, we are deeply sorry that you couldn't get the treatment you were looking forward. In our website you can have a look to our offer and...

Reviewed 24 August 2016 via mobile

Nice place. Not very modern but clean and cozy. It offers wet and dry sauna and a jacuzzi. Massage is extra. It's very close to the city center, shopping and restaurants area but still far enough so the noise doesn't disturb you.

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Helpful?
Thank Petru-Rares B
SERHSHotels, Director de Relaciones con Clientes at Hotel Spa Termes SERHS Carlemany, responded to this review

Dear, guest. We would like to thank you for choosing the Spa Termes SERHS Carlemany for your stay in Andorra. We are glad to know you enjoyed the experience with us. We are also glad to inform that we offer special packages that include the accommodation and one of our thai and local massage. Finally, we would likte to thank...

Reviewed 6 December 2015

This hotel has a great location and a really friendly staff. We had dinner once at the restaurant and the relation price/quality was totally fair. We had booked a quite expensive massage and were looking forward to enjoy the SPA (our booking was including the access to it). What a pity: massage quality really low, and the SPA is a...

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Helpful?
Thank Su C
Warsaw, Poland
Reviewed 15 September 2015

Cozy and romantic hotel, situated in a good location, near to the city's main street and a restaurant. Splendid view on mountains and the river. Clean rooms, professional staff, excellent food and a big variety of breakfasts. I recommend this place especially to go skiing with family... Car parking available. We'll definitely come back.

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1Thank Magdalena982
España
Reviewed 5 June 2015

We stayed here for a skiing weekend. It's not your usual ski hotel, but it's a great deal less expensive than those on the slopes! It's within easy driving distance of the ski lifts, (although beware of Andorra traffic) and within easy walking distance of restaurants, cafes, shops and the Caldea spa (worth a visit). The staff were very friendly...

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Helpful?
Thank CuCumbriaCat
Barcelona, Spain
Reviewed 3 March 2015

Cada any en temporada d'esquí, el meu xicot i jo, hi passem un parell o tres de nits. La seva situació és molt cèntrica. Ens encanta la seva professionalitat i els serveis que ofereixen. Les habitacions estan netes i són silencioses, a més, des de la finestra pots veure com baixa el riu. El buffet de l'esmorzar és ben complet...

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Thank MiriamMagre
Basingstoke, United Kingdom
Reviewed 28 January 2015

Stayed here in September whilst touring the south of France. The hotel is very nice and in a central location but like others have said the friendliness of the staff makes the difference. In addition we were in a room overlooking the river than ran past the hotel which made the stay even nicer.

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Helpful?
Thank TravelBugDW
Kharkiv, Ukraine
Reviewed 7 March 2014

I was in this hotel in February 2014. Me, my husband and my 6 years old son spent a week in this hotel. Very nice personal, great location, good food. Spa is wonderful. Recommend this hotel. We had breakfasts and dinners. Breakfast is always the same, while dinner is a new every day and very tasty. The location of hotel...

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Helpful?
1Thank M0anna

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Concierge
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Spa Termes SERHS Carlemany

Address: 4 Avinguda Carlemany, Escaldes-Engordany AD700, Andorra
Region: Andorra > Escaldes-Engordany Parish > Escaldes-Engordany
Price Range: RM244 - RM547 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Spa Termes SERHS Carlemany 4*
Number of rooms: 33
Reservation Options:
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Hotel Style:
#1 Family Hotel in Escaldes-Engordany
#4 Luxury Hotel in Escaldes-Engordany
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Spa Termes SERHS Carlemany staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms to the front come with noise from the street, better choose the river side. Permanent "noise" from the river also with windows closed.”
 of 5 bubbles weltenbummler07, 8 Oct 2016 | Read review
“Get a room on the river side”
 of 5 bubbles TravelBugDW, 28 Jan 2015 | Read review
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