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Hotel Park Piolets

Traveller (212)
360
Panoramas (67)
Dining (117)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Park Piolets MountainHotel & Spa is a four-star mountain hotel located at 1800 meters altitude surrounded by the incomparable natural setting of Soldeu, Andorra. Located 300 meters from the Grandvalira gondolas and 600 meters from the “Vall d'Incles” valley, where you can enjoy all types of winter and summer activities. The hotel has 150 rooms with spectacular mountain views, free Wi-Fi, Wellness Mountain Spa, Lounge bar with terrace, two restaurant (1817 Restaurant and Kao Soldeu Chinese signature cuisine Restaurant), Kids Club, exterior and interior parking with electric vehicle charging stations and cycling room. An oasis of wellness with all of the amenities you'll need for an unforgettable experience. All rooms as well as Kids Club, lobby, lounge, ski rooms and restaurants have recently been remodeled. Possibility to have two connecting rooms with their private entrance door. An ideal option for parents with children or group of friends.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Spa
Babysitting
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
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Room features
Accessible rooms
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS

Location

Full view
83Good for walkers
Grade: 83 out of 100
20Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
597Reviews
887Photos
22Q+A
14Room tips
Traveller rating
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Popular mentions
Ski rental and mini bus to gondola made our stay very comfortable with children. Food was good and well presented. A lovely modern hotel with fantastic staff where nothing is too much bother. we will return.
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Review collected in partnership with this hotel
Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded yesterday
Dear Aileen L, It was a treat to welcome you and your family to our amazing country and to hear that you enjoyed your ski stay in Park Piolets MountainHotel & Spa. Thank you for taking the time to share your experience with us. We work hard to reach excellence and therefore we are delighted that you appreciated our ski rental shop, shuttle service, gastronomic offer and our friendly service. Your kind comments let us know that we are doing our job correctly and motivate us to do even better. We look forward to seeing you again soon for another wonderful experience. Wishing you a great week. Warm regards, Hospitality Team – Park Piolets MountainHotel & Spa
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The hotel has been refurbished since my last stay and it is looking amazing. Comfortable rooms, cosy lounge areas...the buffet is more refined than before. Highly recommend Piolets for a relaxing stay in a super village.
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Review collected in partnership with this hotel
Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded yesterday
Dear Sarah G, Thank you for spreading the word about our recent renovations and recommending our establishment. We are happy that you liked the results of our renovations and enjoyed a relaxing stay in Park Piolets MountainHotel & Spa. Customer satisfaction is our main motivation and we are happy to hear that you liked our mountain view rooms, the lounge area and of course the attention we dedicate to offering day after day an ample selection of fresh and diversified food options. We hope to have the pleasure to see you again soon in our hotel for another unforgettable experience, Kind regards, Hospitality Team - Park Piolets MountainHotel & Spa
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Park Piolets is a stylish hotel. Rooms well decorated with good use of space to hold all ski gear. Great shower and awesome views. Ski locker room and shuttle bus is super convenient to take you to the gondola at Soldeu. You just take the elevator down to the locker room and
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Review collected in partnership with this hotel
Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded yesterday
Dear Odyssey37504753668 , We thank you for choosing Park Piolets MountainHotel & Spa for your recent ski trip and for taking the time to share your experience on this forum. We are happy to hear that you appreciated the results of our recent renovation as well as the amazing mountain views that all our rooms benefit from. As you have noted, we do our outmost to ensure that our guests have a comfortable ski experience, all the way up to their rooms. Being mountain lovers ourselves, how could it be otherwise? I am glad to hear that you found the ski room setting and shuttle service convenient and that you would consider staying again with us when skiing in Andorra. This is the best compliment you could have made us. We hope to have the pleasure to see you again soon in your “base camp” for mountain activities in Andorra. (PS there are great ones in the summer too!) Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa
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Pros Fanatastic Food in the buffet. Modern Hotel with friendly staff. Excellent ski mini bus service to the Soldeu Gondela. The spa is €16 a day but we felt this was worth it for the relaxation. Also to note is that you pay for drinks at the restaurant and they store your wine
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Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded yesterday
Dear Bluerover88, Thank you for choosing Park Piolets MountainHotel & Spa for your recent stay in Andorra and for taking the time to share your opinion with us. We are happy that you enjoyed your stay and particular our location, the quality and diversity of our buffets, our shuttle service to the gondolas and our Mountain Spa. I am sorry to hear that your room was not as quiet as you would have wished. We thank you for your recommendations and will, as much as possible, act on them in order to improve the quality of our guests stays. Customer satisfaction is our main motivation and therefore such comments and recommendations are taken very seriously. They help us improve on a daily basis. We are happy to hear that we will be seeing you again in Park Piolets MountainHotel & Spa. Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa
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Very friendly staf, overal super clean rooms, and a first class service, all day long, 7/7, Even the divers for skiing, helped more than needed. super spa zone, with good and friendly service. would like to come back for a summer holiday
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Review collected in partnership with this hotel
Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets
Responded yesterday
Dear guidolaenen61, Thank you for trusting us with your ski holidays in Andorra and for taking the time to share your opinion with TripAdvisor’s users. We are happy to hear that you enjoyed a memorable stay with us and in particular the friendliness of our staff, the cleanliness of our rooms, our Mountain Spa and our services. We look forward to seeing you again in the summer. Andorra is so beautiful during these months, with so much more to discover! Don’t hesitate to contact our Guest Service Team in advance for recommandations on unforgettable experiences. This service has no extra cost. This is their email adress: park-rrpp@parkpiolets.ad Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa
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All the rooms have been renovated and are great. There are different types of room available depending on what you need.
3 votes
I don’t know that exactly but I have seen locals definitely non residents use the gym n spa, have not a clue how much though, gym is only ok small but adequate
1 vote
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Hi, yes, and they do enforce it as compulsory. They sell them for €2 a cap so do take your own should you wish to...
0 votes
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Dear Lorraine Yes. It is necessary to wear swimming caps in the Spa. These are Andorran goverment rules. You have the option to buy them in the Spa front desk for 2€.
1 vote
we had 2 tea bags only, not restocked either, take your own or there is a supermarket a couple minutes walk up the road
0 votes
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"All rooms view the slope. Opt for a suite if you're feeling lavish"
"The best Ski hotel"
"room 417 on the end, doesn't have rooms over it, so was quiet."
"The rooms are lovely but I'd advise staying in a different hotel when it comes to service and value for money!"
"take your own coffee & hair conditioner"
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PRICE RANGE
US$166 - US$547 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ahotels piolets park hotel soldeuahotels piolets park and spaahotels piolets park soldeu
LOCATION
AndorraCanillo ParishSoldeu
NUMBER OF ROOMS
150
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