HOTEL PARK PIOLETS: UPDATED 2019 Reviews, Price Comparison and 887 Photos (Soldeu, Andorra)

4.5

Excellent

597 reviews

Location

Cleanliness

Service

Value

Travellers' Choice 2019 Winner

Certificate of Excellence

Park Piolets MountainHotel & Spa is a four-star mountain hotel located at 1800 meters altitude surrounded by the incomparable natural setting of Soldeu, Andorra. Located 300 meters from the Grandvalira gondolas and 600 meters from the “Vall d'Incles” valley, where you can enjoy all types of winter and summer activities. The hotel has 150 rooms with spectacular mountain views, free Wi-Fi, Wellness Mountain Spa, Lounge bar with terrace, two restaurant (1817 Restaurant and Kao Soldeu Chinese signature cuisine Restaurant), Kids Club, exterior and interior parking with electric vehicle charging stations and cycling room. An oasis of wellness with all of the amenities you'll need for an unforgettable experience. All rooms as well as Kids Club, lobby, lounge, ski rooms and restaurants have recently been remodeled. Possibility to have two connecting rooms with their private entrance door. An ideal option for parents with children or group of friends.

Full view

Property amenities

Restaurant

Fitness Centre with Gym / Workout Room

Pool

Room Service

Free High Speed Internet (WiFi)

Bar/Lounge

Free Parking

Spa

Babysitting

Banquet Room

Breakfast Available

Children Activities (Kid / Family Friendly)

Concierge

Conference Facilities

Dry Cleaning

Heated pool

Hot Tub

Indoor pool

Laundry Service

Meeting Rooms

Multilingual Staff

Non-Smoking Hotel

Wheelchair Access

Room features

Accessible rooms

Family Rooms

Non-Smoking Rooms

Suites

Good to know

HOTEL STYLE

Great View

Mountain View

HOTEL CLASS

Full view

83Good for walkers

20Restaurantswithin 0.5 km

7Attractionswithin 0.5 km

Contact

2 19 Carretera General, Soldeu AD100 Andorra

Getting there

Salvaza Airport89 km

See all nearby hotels

Nearby restaurants

Restaurant Taverna De La IAIA

4 minEuropean

See all nearby restaurants

Nearby attractions

The Harp

4 minBars & Clubs

Parador Canaro

6 minSki & Snowboard Areas

See all nearby attractions

597Reviews

887Photos

22Q+A

14Room tips

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Popular mentions

Great hotel.

Ski rental and mini bus to gondola made our stay very comfortable with children. Food was good and well presented. A lovely modern hotel with fantastic staff where nothing is too much bother. we will return.

Review collected in partnership with this hotel

Date of stay: February 2019

Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets

Responded yesterday

Dear Aileen L, It was a treat to welcome you and your family to our amazing country and to hear that you enjoyed your ski stay in Park Piolets MountainHotel & Spa. Thank you for taking the time to share your experience with us. We work hard to reach excellence and therefore we are delighted that you appreciated our ski rental shop, shuttle service, gastronomic offer and our friendly service. Your kind comments let us know that we are doing our job correctly and motivate us to do even better. We look forward to seeing you again soon for another wonderful experience. Wishing you a great week. Warm regards, Hospitality Team – Park Piolets MountainHotel & Spa

Relax, unwind, enjoy!

The hotel has been refurbished since my last stay and it is looking amazing. Comfortable rooms, cosy lounge areas...the buffet is more refined than before. Highly recommend Piolets for a relaxing stay in a super village.

Review collected in partnership with this hotel

Date of stay: February 2019

Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets

Responded yesterday

Dear Sarah G, Thank you for spreading the word about our recent renovations and recommending our establishment. We are happy that you liked the results of our renovations and enjoyed a relaxing stay in Park Piolets MountainHotel & Spa. Customer satisfaction is our main motivation and we are happy to hear that you liked our mountain view rooms, the lounge area and of course the attention we dedicate to offering day after day an ample selection of fresh and diversified food options. We hope to have the pleasure to see you again soon in our hotel for another unforgettable experience, Kind regards, Hospitality Team - Park Piolets MountainHotel & Spa

Stylish and complete

Park Piolets is a stylish hotel. Rooms well decorated with good use of space to hold all ski gear. Great shower and awesome views. Ski locker room and shuttle bus is super convenient to take you to the gondola at Soldeu. You just take the elevator down to the locker room and…

Review collected in partnership with this hotel

Date of stay: February 2019

Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets

Responded yesterday

Dear Odyssey37504753668 , We thank you for choosing Park Piolets MountainHotel & Spa for your recent ski trip and for taking the time to share your experience on this forum. We are happy to hear that you appreciated the results of our recent renovation as well as the amazing mountain views that all our rooms benefit from. As you have noted, we do our outmost to ensure that our guests have a comfortable ski experience, all the way up to their rooms. Being mountain lovers ourselves, how could it be otherwise? I am glad to hear that you found the ski room setting and shuttle service convenient and that you would consider staying again with us when skiing in Andorra. This is the best compliment you could have made us. We hope to have the pleasure to see you again soon in your “base camp” for mountain activities in Andorra. (PS there are great ones in the summer too!) Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa

Pros Fanatastic Food in the buffet. Modern Hotel with friendly staff. Excellent ski mini bus service to the Soldeu Gondela. The spa is €16 a day but we felt this was worth it for the relaxation. Also to note is that you pay for drinks at the restaurant and they store your wine…

Date of stay: February 2019

Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets

Responded yesterday

Dear Bluerover88, Thank you for choosing Park Piolets MountainHotel & Spa for your recent stay in Andorra and for taking the time to share your opinion with us. We are happy that you enjoyed your stay and particular our location, the quality and diversity of our buffets, our shuttle service to the gondolas and our Mountain Spa. I am sorry to hear that your room was not as quiet as you would have wished. We thank you for your recommendations and will, as much as possible, act on them in order to improve the quality of our guests stays. Customer satisfaction is our main motivation and therefore such comments and recommendations are taken very seriously. They help us improve on a daily basis. We are happy to hear that we will be seeing you again in Park Piolets MountainHotel & Spa. Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa

First class hotel with spa

Very friendly staf, overal super clean rooms, and a first class service, all day long, 7/7, Even the divers for skiing, helped more than needed. super spa zone, with good and friendly service. would like to come back for a summer holiday

Review collected in partnership with this hotel

Date of stay: February 2019

Response from Clients_PioletsPark, Director de Relaciones con Clientes at Hotel Park Piolets

Responded yesterday

Dear guidolaenen61, Thank you for trusting us with your ski holidays in Andorra and for taking the time to share your opinion with TripAdvisor’s users. We are happy to hear that you enjoyed a memorable stay with us and in particular the friendliness of our staff, the cleanliness of our rooms, our Mountain Spa and our services. We look forward to seeing you again in the summer. Andorra is so beautiful during these months, with so much more to discover! Don’t hesitate to contact our Guest Service Team in advance for recommandations on unforgettable experiences. This service has no extra cost. This is their email adress: park-rrpp@parkpiolets.ad Kind regards, Hospitality Team – Park Piolets MountainHotel & Spa

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Have all the rooms been renovated now? Or do I need to specifically request one that has been?

All the rooms have been renovated and are great. There are different types of room available depending on what you need.

Hi, can non-guests access the gym e.g. use the treadmills and how much is the cost? I am staying in an apartment nearby. Thanks

I don’t know that exactly but I have seen locals definitely non residents use the gym n spa, have not a clue how much though, gym is only ok small but adequate

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Do you have to wear swimming caps in the spa? If so are they supplied?

Hi, yes, and they do enforce it as compulsory. They sell them for €2 a cap so do take your own should you wish to...

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Do you have to wear swimming caps in the spa? If so are they supplied?

Dear Lorraine Yes. It is necessary to wear swimming caps in the Spa. These are Andorran goverment rules. You have the option to buy them in the Spa front desk for 2€.

Hello. Is there a kettle in the room, please?

we had 2 tea bags only, not restocked either, take your own or there is a supermarket a couple minutes walk up the road

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