IntercityHotel Graz

IntercityHotel Graz

Traveller (24)
Room & Suite (17)
IntercityHotel Graz, Austria - Garage
Dining (12)

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Avg. RM 390 /night, 11/2 - 11/3
RM 600
per night
RM 449
per night
RM 298
per night

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About

4.5
#17 of 67 hotels in Graz
4.7 of 5 bubbles
Location
4.5 of 5 bubbles
Rooms
4.5 of 5 bubbles
Value
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
The IntercityHotel Graz welcomes its guests in the stylish design of Matteo Thun right next to the main train station – both the trade fair and the city as well as the airport are in the immediate vicinity. In this convenient location and with all important transport links right on your doorstep, the hotel in Graz is right in the middle of the action. 229 comfortable and modernly furnished hotel rooms ensure a pleasant and relaxing stay. General amenities include free high-speed Wi-Fi, satellite TV (with free Sky Sport and Bundesliga channels), air conditioning, soundproofing, desk, safe and refrigerator. The hotel’s restaurant serves a rich breakfast buffet every day, always characterized by the best quality and daily variety, while at lunchtime and evening the selection of international, regional and seasonal dishes leaves nothing to be desired. Visit our cosy terrace and relax from your trip, cold drinks and snacks are always provided here.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Car park
Wifi
Restaurant
Breakfast buffet
Meeting rooms
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Cable / satellite TV
Walk-in shower
Soundproof rooms
Air purifier
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL STYLE
City View
Business
Languages Spoken
English, German
Hotel links

Location

Finkengasse 2, Graz 8020 Austria
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 72 out of 100
72
Thalerhof Airport
Graz Central Station
3 min
106Reviews0Q+A6Room tips
Traveller rating
  • 58
  • 29
  • 10
  • 6
  • 3
Time of year
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Language
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Detailed Reviews
Pal Brusznyiczki wrote a review Aug 2023
Budapest, Hungary
Hotel's Favourite
5.0 of 5 bubbles
It was a great stay. Had delicious breakfast everyday. The hotel is in middle of Graz so everything should be more then close. Staff is kind and the rooms are great. Only problem was the shower cabin. If you stay there too long under the water it flood your room. But the room was more then cozy. Recommend it, it is unique
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Date of stay: September 2022Trip type: Travelled on business
Room Tip: Parking lot is available. Don’t stand too much under the shower.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 23 Aug 2023
Sehr geehrter Gast, es freut uns sehr, dass Sie Ihren Aufenthalt bei uns genossen haben und unser reichhaltiges Frühstück und die zentrale Lage zu schätzen wussten. Ihre lobenden Worte über unser Personal und die Zimmer freuen uns besonders. Ihr Hinweis bezüglich der Duschkabine ist aufgenommen und wir bedauern, dass Sie hierbei Schwierigkeiten hatten. Wir setzen alles daran, dass unsere Gäste einen angenehmen Aufenthalt haben. Es ist schön zu hören, dass Sie uns weiterempfehlen würden. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit besten Grüßen, Stefan Willensdorfer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
RDG66 wrote a review Jul 2022
Racine, Wisconsin
4.0 of 5 bubbles
This hotel is very clean, modern, and comfortable. Hotel appears to be very new. Everything worked well and most the staff were good (Nina and one gentleman at the desk was excellent). The beds were a little firm for us, but not bad. Pillows were a little lumpy, but ok. AC worked well, Internet was excellent, and shower was ok (temperature did fluctuate a little). No big issues with comfort or function. We had one big issue with screaming teenagers in the hallway late at night, but that certainly is not the fault of the hotel. The one thing that we did not like was the fact that the bathroom wall is glass. Although frosted on the bottom half, and a sheer pull curtain option, you can still see anyone in the bathroom – especially the shower. One of the worst designs we have ever seen. We are married, so it was not much of an issue for us, but what if there are kids in the room? Or if two persons who are only friends or colleagues are in the same room? I just cannot understand the thinking behind making a bathroom wall out of glass? And how is it possible more people are not complaining about it? Is it typical to shower or use the toilet openly in front of friends and family here? This is very strange to us, and we would definitely not recommend this hotel to anyone but couples. One thing we found very generous is that the hotel offers free daily passes for public transportation - a very nice benefit!!
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Date of stay: July 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 15 Jul 2022
Lieber Gast, vielen Dank für Ihre positive Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt in guter Erinnerung behalten haben. Schade, dass Ihnen die Inneneinrichtung nicht ganz zugesagt hat. Wir freuen uns auf Ihren nächsten Besuch! Mit besten Grüßen, Stefan Willensdorfer General Manager
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Jarko2015 wrote a review Jan 2022
Amsterdam, The Netherlands
5.0 of 5 bubbles
I hadn't come across the Intercity brand before and I'm glad I've discovered it now. I had a very comfortable, affordable stay in a very modern, clean, well located hotel. Not more you can ask for than that! You can walk to almost everything Graz has to see, or take one of the many tram routes that converge just beside the hotel in an underground terminus.

The hotel is very close to the main Graz railway station and in fact, the tracks and platforms run adjacent to the hotel. The modern build means there is virtually no noise from the railway at all. There's no room-room noise either. The insulation is excellent.

The staff are effective, although there were some check-in issues I could have done without (being sent to the wrong room on the wrong floor) but mistakes can happen. The lobby has a lot of modern space and there seems to be some areas for smokers and gamers, although COVID seems to have closed these at the moment. Masks are required for guests and staff, as is a COVID vaccination. Not all the guests followed the mask requirement though.

The rooms aren't large, but they're not cramped. There's enough desk space for working and there's good, reliable WIFI. The huge flat screen TV offers a lot of international channels. Beds were comfortable, with pristine, clean linens. Two separate duvets for the double bed.

Bathrooms have huge walk in showers with excellent hot water pressure. Clean, new towels and a body wash/shampoo. No other amenities. There's a hair dryer provided.

Rooms have fridge and safe and good closet and luggage space.

Breakfast is excellent. It's the same each day, but there is a great variety of foods to suit every taste. Vegan options also. The restaurant space is cool, but I didn't understand why so many guests without masks chose to sit on the next table to me, when there were so many empty tables. Baffling. Not the hotel's issue.

I was very impressed with this hotel. Especially for the value. Modern, clean and comfortable are always my ideal and this property provided everything I was looking for,
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Half the rooms overlook the station & railway, but there is no noise to worry about.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 9 Jan 2022
Dear Jarko, thank you very much for your detailed feedback. We are very happy that you have enjoyed your stay with us, at the same time we want to apologize for the circumstances at the check in. We are training our staff daily to improve our service quality, and all feedback is very helpful. We are looking forward to welcome you soon again at the IntercityHotel Graz! Yours truly, Stefan Willensdorfer General Manager
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Károly wrote a review Dec 2022
Budapest, Hungary
5.0 of 5 bubbles
My friend and I arrived at the hotel after quite a long and tiring trip so we were very grateful for the super quick check-in process. The staff at the front desk and the bar were most polite and kind, always happy to help - notably with providing slippers, toothbrushes, chargers and so on and so forth.

Extra commendations to the barkeeper making small talk in English even though he was struggling a bit with the language. Always appreciate life long learners!
The breakfast was plenty and delicious, many kinds of food to choose from, as well as vegan, kosher and halal options for those interested.

Absolutely pleased with the accomodation, too! Comfortable bed, towels a' plenty, just perfect water pressure in the shower, a safe in the room for personal valuables, you name it, they have it.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 19 Dec 2022
Dear guest, Thank you so much for your kind words about our check-in process and staff! We're so happy to hear that you had a positive experience and that our barkeeper was friendly and helpful. Our breakfast buffet is one of our guests' favorite amenities, so we're thrilled to hear that you enjoyed it. We hope you had a comfortable stay and that everything met your needs. Thank you again for sharing your feedback with us - we look forward to welcoming you back soon! Yours truly, Stefan Willensdorfer General Manager
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Sanjin B wrote a review Jul 2021
Prague, Czech Republic
5.0 of 5 bubbles
Very nice hotel, helpfull and polite stuff. I can only recommend! Close to the cityy centre, max 10 min by walk. In case you don´t want, there is a tram station right in front of the hotel and you get daily ticket for free.
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Review collected in partnership with this hotel
Date of stay: July 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 19 Jul 2021
Dear Sanjin, thank you very much for your feedback! We are happy that you have enjoyed your stay at the new IntercityHotel Graz! We look forward to welcoming you again! Kind regards, Stefan Willensdorfer General Manager
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Jonas O wrote a review Jul 2022
Lindome, Sweden
2.0 of 5 bubbles
Terrible service.
One of our two rooms had a malfunctioning air-conditioning. We had 27 degrees in one of the rooms. When we asked to be compensated with just the parking fee of 15 euro they told us that due to we hadn't complained during the night the couldn't help us...
Not that flexible or helpful
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 15 Jul 2022
Dear guest, our front desk is 24 hours available and happy to regulate your A/C anytime (is only working when windows are closed and mainswitch is on, which was not the case in your room). A compensation is not available when our staff is not getting the chance to fix the problem during the stay. A front desk which is available 24 hours for our guests is a very good service, our guests are appreciating this a lot. Yours truly, Stefan Willensdorfer General Manager
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Michaela a Adam Vodicka wrote a review Jul 2024
Milovice, Czech Republic
5.0 of 5 bubbles
We only have one negative thing to start with, and that is that parking is not included in the accommodation price.

But after the first contact at the reception, then in the restaurant, we knew that one day we would return. Check-in without a problem, the lady is nice and smiling. She explained what we didn't know, just like her colleague the other day.
The service in the restaurant was nice and smiling, we had the offered menu with beer and completely satisfied with full stomachs (the carrot soup was delicious!) went to our room. They give you a choice of a view of the train track or the other side.
We chose the station. What shocked us was - the silence in the room. Nothing was really heard, the air conditioning regulated the temperature and we slept peacefully for the next journey.
We bought breakfast and everything exceeded our expectations.
The only snag was with paying the parking fee, when the machine did not accept cards (people, we are in the 21st century) and unfortunately we were forced to go from the parking lot up to the reception several times to resolve the situation. Fortunately, the lady at the reception knew and was able to solve it. He deserves a "star" for bravery.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Take a cash for parking :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, General Manager at IntercityHotel Graz
Responded 8 Aug 2024
Lieber ValcrustAugarix, es freut uns sehr zu hören, dass Sie einen angenehmen Aufenthalt bei uns im IntercityHotel Graz hatten und unseren Service schätzen. Es ist immer unser Ziel, Ihren Wünschen und Bedürfnissen gerecht zu werden, und es ist erfreulich zu sehen, dass wir dies erreicht haben. Danke für Ihre Anregung bezüglich der Kreditkartenfunktion, wir hatten das gleiche Thema bereits in der Vergangenheit und werden den Automaten entsprechend nachrüsten. Vielen Dank für Ihr positives Feedback und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Stefan Willensdorfer General Manager
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Aleksandra Đorđević wrote a review Oct 2022
+1
5.0 of 5 bubbles
I liked it very much. Hotel is new, very clean, quite, with beautiful interiors, comfort room and good breakfast. I plan to stay there in my next trip to Graz. People are also very nice. Hotel is in a very good place near main train station and near tram station that is going to the city center. You can come by tram in a 10 min to the city center. It is also easy to come from hotel to the center by walk in 30 minutes
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 13 Oct 2022
Dear anasanvila, Thank you for your positive review of our hotel! We're glad to hear that you enjoyed your stay with us and found our accommodations to be clean, quiet, and comfortable. Our location is indeed convenient for travelers, as it is situated near both the main train station and a tram station that takes guests directly into the city center. We hope to welcome you back again soon! Best Regards, Stefan Willensdorfer General Manager
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ker55uri wrote a review Nov 2021
4.0 of 5 bubbles
Very clean, good service, good breakfast, good location if you need the main train station.
The place is well maintained, this is not my first stay and I see that small details that need attention before were taken care of.
The price is some times a bit high.
Certainly I recommend this hotel.
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Review collected in partnership with this hotel
Date of stay: November 2021
3.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 16 Nov 2021
Dear Guest, thank you for your nice feedback. We are happy that you have enjoyed your stay and for your recommendations! We are looking forward to welcome you again soon! Best regards, Stefan Willensdorfer General Manager
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Alexander V wrote a review Dec 2021
Luxembourg City, Luxembourg
4.0 of 5 bubbles
Decent, clean, recently built/renovated hotel.
It has a parking garage right underneath. Not so far from the city center.
Sound proofing towards the train station is not perfect so avoid that side if you’re sensitive to some noise.

Reception was a tad slow but very friendly and helpful.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: Avoid train station side if you’re sensitive to some noise. It’s not that bad but keep that in mind.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan Willensdorfer, Geschäftsführer at IntercityHotel Graz
Responded 29 Dec 2021
Dear Guest, thank you for your nice feedback. We are happy that you enjoyed your stay. We are looking forward to welcome you again soon! Best regards, Stefan Willensdorfer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michaela a Adam Vodicka wrote a tip Jul 2024
Milovice, Czech Republic23 contributions
5.0 of 5 bubbles
"Take a cash for parking :) "
Read full review
Pal Brusznyiczki wrote a tip Aug 2023
Budapest, Hungary25 contributions1 helpful vote
5.0 of 5 bubbles
"Parking lot is available. Don’t stand too much under the shower."
Read full review
SJH42 wrote a tip Jun 2023
Ware, United Kingdom239 contributions57 helpful votes
4.0 of 5 bubbles
"Good parking"
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JimFinPortland wrote a tip May 2023
Seattle, Washington163 contributions157 helpful votes
5.0 of 5 bubbles
"The side away from the train track is quite quiet."
Read full review
Jarko2015 wrote a tip Jan 2022
Amsterdam, The Netherlands1,731 contribution3,182 helpful votes
5.0 of 5 bubbles
"Half the rooms overlook the station & railway, but there is no noise to worry about."
Read full review
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PRICE RANGE
RM 363 - RM 447 (Based on Average Rates for a Standard Room)
LOCATION
AustriaStyriaGrazGries
NUMBER OF ROOMS
229
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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INTERCITYHOTEL GRAZ: UPDATED 2024 Hotel Reviews, Price Comparison and 109 Photos (Austria) - Tripadvisor

Frequently Asked Questions about IntercityHotel Graz
Which popular attractions are close to IntercityHotel Graz?
Nearby attractions include Fox in a Box Graz, Roomescape (1.1 km), Church of Our Lady of Succor (Mariahilferkirche) (1.1 km), and Virtual Escape Room Graz (1.2 km).
What are some of the property amenities at IntercityHotel Graz?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at IntercityHotel Graz?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at IntercityHotel Graz?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at IntercityHotel Graz?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to IntercityHotel Graz?
Conveniently located restaurants include Caylend, Burger Factory, and Gasthaus Lendplatzl.
Are any cleaning services offered at IntercityHotel Graz?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at IntercityHotel Graz?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does IntercityHotel Graz offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at IntercityHotel Graz?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to IntercityHotel Graz?
Many travellers enjoy visiting Altstadt von Graz (1.5 km), Cathedral (Domkirche) (1.8 km), and Mausoleum of Emperor Ferdinand II (1.8 km).
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