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4.0
#8 of 67 hotels in Graz
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Die Hauptstadt der Steiermark ist ein echter Insider-Tipp für einen Städteausflug mit Freunden und der Familie! Mit ihrem UNESCO-geschützten historischen Kern, einer Vielzahl an Museen, einer pulsierenden Kulturszene und einer vielfältigen kulinarischen Landschaft lohnt sich ein Besuch zu jeder Zeit des Jahres. Das JUFA Hotel Graz-City*** wartet mit seiner zentralen, doch ruhigen Lage auf und bietet mit einer Café-Loungebar in der Eingangshalle, einer Sonnenterrasse und Indoor-Spielbereichen für Kinder den idealen Rahmen, um nach einem erlebnisreichen Tag zu entspannen. Die modern eingerichteten Zimmer garantieren eine erholsame Nacht und das reichhaltige Frühstücksbuffet verspricht einen sorgenfreien Start in den Tag. Umfassender Service wird großgeschrieben: Unser Guest Relations-Team steht Ihnen mit Rat und Tat für Empfehlungen rund um die Stadt und für Ihre Ausflugsplanung zur Seite.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Family
Modern
Languages Spoken
English, German
Location
Idlhofgasse 74, Graz 8020 Austria
Name/address in local language
Jufa Hotel Graz City
357 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed over one night in 2 persons. We liked the room, but the bedrooms might be wider. Bathroom clean and nice, just hearing all-night-long running ventilor there was unpleasant, no idea why it has been running without stop. Breakfast varied and excellent. We parked the car in nearby streed in green/blue zone parking for free during night until 9am during work-days.
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Date of stay: February 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:I spent here a night in 4 people, received better and more cosy room than today in 2 people....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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The single room is very small, but the bathroom is even smaller, the sink is installed in such a way that you have to squeeze past it to get into the shower and the toilet is not accessible without a barrier. The table in the room is also installed in such a way that there is perhaps 30 cm between the table and the bed to walk past. For this type of room and area, the price of €70.00 per night is definitely too much. I was really positively surprised by the breakfast, I don't know what else I was missing, from various egg dishes or bread/pastries to vegetables, everything was there, it was impeccable.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Receptionist polite and nice. Small bar attached. Mixing mixed drinks should be practiced again... Room (family room) was big enough. The unfolded bed was OK. Bed linen smelled good and had no creases. View from the room (2nd floor) was of flat land, air conditioning and climbing wall - that wasn't great but it was quiet at night. Outside blinds available. Unfortunately we didn't have hot water. When we asked the next morning, we were told that there was a problem. Only when we asked did we get a reduction in the bill (20 euros). Breakfast OK. Staff in the breakfast room difficult to find and quite unmotivated. Location close to the city center Christmas market.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Parkplatz kostenpflichtig
Toberaum für Kinder
Sehe saubere Toiletten
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The JUFA Hotel in Graz impresses with its very beautiful rooms, which are characterized by their cleanliness and attractive furnishings. Guests can look forward to spacious, comfortable accommodations that invite you to relax. The friendly and courteous staff, who always strive to make your stay as pleasant as possible, deserve special mention. The employees are always on hand to offer help and advice and their warm manner contributes significantly to the positive atmosphere of the hotel.
One area in which the hotel still has room for improvement is the culinary offering. The food is served in buffet form or from a small à la carte menu with a moderate selection. However, both the quality of the products and the preparation and taste leave something to be desired. It may be fine for school classes, but as a business traveler it is not enough for me. However, the hotel allows food to be delivered via a delivery service.
Overall, the JUFA Hotel in Graz offers pleasant accommodation with excellent service, although the gastronomic offering should be optimized to round off the positive overall impression.
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Date of stay: May 2024Trip type: Travelled on business
Room Tip:Es kann in der Nacht zu Lärmbelästigung durch Schulklassen kommen.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything was as we desired. The hotel parking is nicely situated in front of the hotel and in between buildings. A very professional lady at the reception gave us a very warm welcome and explained in details everything we needed to know about our stay, room and the hotel. The bar serves excellent local Puntigamer beer which was recommended by a very professional lady at the bar. The entrance, lobby, reception desk, bar, shop and restaurant are very nicely designed and arranged. The room and bathroom are very tidy and perfectly clean. The beds are very comfortable, the linen is good quality and the towels are soft. Slept like a baby. :) The breakfast is so perfect that you have to experience it yourself. The girl at the reception at check-out professionally explained all details regarding our hotel bill prior to payment. Thank you Jufa Hotel Graz.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoteldirektion JUFA Graz City, Owner at Jufa Hotel Graz City
Responded 24 Jan 2024
Dear Dejanl, thank you very much you took the time to write us a feedback about your stay. We are more than happy you enjoyed our hotel. We will definetely forward your compliments to our colleges. Feedbacks like this motivate us to always do our best and we are doing our job well. We hope to see you back again soon. Your JUFA Hotel Graz City Team
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The bathroom was clean and there was a rentable parking space in front of the hotel. The adjacent climbing hall (for a fee) is a great change during rainy days. But the first disappointment was the closed climbing or play area. In the room were strange long black hair on the floor, the areas next to the beds were very dusty. The climate, the outside blinds and the TV did not work. The janitor had tried the TV tuning the next day - without success. You couldn't sleep in the heat (August) with the window open, because outside teenagers were screaming like on a spit! There were several bugs/cockroaches in the room, which we then took with us in the suitcase. The buffet at breakfast was quickly eaten empty and it was not really restocked. Staff were indifferent and rather overwhelmed - no matter what the concern. All defects were reported by us - could not be corrected. On departure they just said: we should have insisted on another room - the management would get back to us with a reparation. Now a few weeks have passed - no email, nothing at all. Not recommended!!
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Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The only thing I though I was going to like about this property was breakfast. Until food, cutlery, coffee, and hot water for tea disappeared 1,5 hours before the breakfast was supposed to end. Even after my numerous requests the water was not refilled. I was told by the employee that they were understaffed so she couldn’t do anything about it. The entire hotel is old and dirty. The walls, the doors - everything needs renovation. I had an amazing “graffiti” in my room (see picture attached). The breakfast was missing. They are indeed terribly understaffed - there was a long queue to check in and to check out. The staff did not react on my complaints in any way. Moreover room had an amazing view at disposal containers. What a thrill at 150 EUR a night 😖
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hoteldirektor Graz, Sonstige at Jufa Hotel Graz City
Responded 28 Jul 2022
Dear Mrs. Hud: We are very sorry for your unpleasant stay at our Hotels. unfortunately, by mistake, your room which was suppose to be closed for renovation, was accidentally opened for service, even though the renovation has not taken place. we are sincerely sorry for that. and to make it up to you, we are offering you one night stay free of charges to you, outside closed dates (Formula 1, Christmas and New Year eve, Euro-skills, and some other dates which are already fully booked in Prime period) . As far for your comments about hot water for tea "disappearing" one and half hour prior the end of the breakfast, I do have to wonder from where it "disappeared" since we do not have separate hot water dispenser... our coffee machines are from where our Guests are taking hot water for Tee, and they are on 24/7. once again, we are very sorry that you have been disappointed with our Hotel, however I do have to mention that the majority from our Guests have a very positive experience with JUFA Hotels, as we are constantly working to improve the quality of the services we are offering. We are looking forward to have you again by us for a much more pleasant stay. With kind regards, Your JUFA Hotel Graz City Team
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The staff was incredibly nice, the breakfast buffet was as expected, but the hotel itself was unfortunately a flop. We booked the JUFA specifically because of the children's areas (indoor & outdoor), and they were a joke. The "playground" consisted of 2 rocking animals (one of which was cordoned off) and the children's playroom had a climbing wall and a wooden platform with a slide (unsuitable for small children) as well as a small play stove, an incorrectly hung and therefore unusable activity board and broken autumn decorations. In a normal hotel this would have been great (except for the broken decorations), but not when you advertise it specifically and the hotel name is derived from YOUNG FAMILY - I expect more. Especially for that price. The room was very small and unfortunately the cleaning staff only made up the blankets but didn't empty the trash cans. Parking costs €12/day and isn't even in a garage. Not centrally located, no supermarkets or restaurants nearby. Unfortunately definitely not recommended!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Small room, just enough to sleep in. Small bath towel, just enough to dry off (not to make you feel comfortable). But a reasonable price. I would book again. Extensive breakfast: not just bread and pastries, various types of cheese and sausage, also several types of cereal, fruit, hot dishes like sausages, egg dishes, etc. I just can't recommend the orange juice.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel, short walk to train station, excellent AC, helpful reception, great breakfast, good local beer on tap, good beds, clean rooms. The one thing I could put my finger on is the curtains in the room are not that good at keeping light out when the morning sun pops up.
This was my second stay when going on MotoGP race at Red Bull Ring, which is just a train ride away.
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Date of stay: August 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from David Kappmaier, Sonstige at Jufa Hotel Graz City
Responded 29 Aug 2021
Dear Thomas_Pedersen_1982, thank you very much for your feedback. We are looking forward to welcome you again. Best wishes from Graz JUFA Graz Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Graz area.
PRICE RANGE
RM 384 - RM 491 (Based on Average Rates for a Standard Room)
LOCATION
AustriaStyriaGrazGries
NUMBER OF ROOMS
74
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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