We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Mercure Salzburg City

Show Prices
#24 of 137 Hotels in Salzburg
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Mercure Salzburg City
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

965 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 459: English reviews
Start your review of Mercure Salzburg City
 Click to rate
Chesapeake, Virginia
Reviewed 5 days ago NEWvia mobile

Picked this hotel from Hotels.com deal...and because my spouse had stayed at Mercure hotels in Japan. 14 minute walk to bridges to old city....but easy walk...about half on pedestrian only shopping street...friendly staff....clean and roomy...modern...comfortable bed (double)...parking onsite (12€/n but convenient)....very good breakfast...also about 12€/person....but good enough to carry thru most of day...and not much close, as hotel is in...

 Report
Helpful?
Thank RNR_Chesapeake
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

London
Reviewed 1 week ago

Pleasant fresh modern decor, lots of space, friendly staff, hand-written note in the room. All in all we expected a nice stay and had a lovely one. Salzburg is a pretty and prett small city, the Mercure City is about a 10 min walk was from the river and the touristic center (e.g. Mirabell Gardens).

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Manar H
Jan M, General Manager at Mercure Salzburg City, responded to this review

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us....

Reviewed 1 week ago

Good hotel, about 1km from the main train station. Hotel is in quiet area of town, but safe area. Even though the deluxe room is more expensive, upon arrival we had to downgrade to a superior room as the deluxe was too small. We were not provided with a refund for the difference which was dissapointing. Surprising that the cheaper...

 Report
Helpful?
Thank EmL26
Jan M, General Manager at Mercure Salzburg City, responded to this review

Dear guest, Thank you for telling us about your experience at Mercure Salzburg City. We are sorry our front office staff told you wrong information. Please accept my sincerest apologies. Of course we are taking the appropriate measures to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity...

Mauritius
Reviewed 3 weeks ago

Was recommended this hotel after a stay at Munich adagio. The day after we arrived I realized my perfume bottle was missing , and as my husband was in the shower saw a pice of glass in the bathroom!!! I also saw another rather big piece under the sink but even worse specks on the carpet outside . We informed...

 Report
Helpful?
Thank Nomita D
Portsmouth, United Kingdom
Reviewed 16 February 2017

Clean was hotel It was Reasonably well placed. The older parts of the city could be walked to but did take about 20-30 minuets depending on where you wanted to go.hotel was situated in a quite part of city. Very helpful staff always willing to respond. Good English was spoken. Very good service in restaurant. The breakfast of a good...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank rowenap175
Jan M, General Manager at Mercure Salzburg City, responded to this review

We very much appreciate your comments regarding your stay at the Mercure Salzburg City. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Ottawa, Canada
Reviewed 14 February 2017 via mobile

I have been here a few times but this time was a bit frustrating. The female check in clerk won't check you in even though our room was ready before hand. So the gentleman checking us in was swamped with a lot of admitted groups. Felt bad for him because it looked like He was coming on to a mess....

 Report
Helpful?
1Thank raebray
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope...

Saisbury
Reviewed 9 February 2017

Very good recently updated rooms and bathrooms. Efficient staff for check in/out with a smile. Location very good, within walking distance of the Linzer Strasse and then over the river to the Altstadt. The restaurant/breakfast room is rather gloomy and outdated.

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank Helen G
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Yeovil, United Kingdom
Reviewed 31 January 2017

We booked for a 3 night stay. The staff were lovely and we were lucky enough to check straight into our room even though we were 4 hours early. Annette recommended tours for us and the Salt Mine Tour was a real winner. We pre-booked breakfast which was really good and a great choice of fresh food. A short walk...

 Report
Helpful?
Thank N111kkx
Jan M, General Manager at Mercure Salzburg City, responded to this review

We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great journey with us....

Singapore, Singapore
Reviewed 30 January 2017 via mobile

Located very close to the train station and about 15-20 mins from the old town, the hotel has a nice new and comfortable feel. Definitely keeps up to the Mercure standards. Nice restaurant within the hotel. Friendly staff. Good bet for the price we paid.

 Report
Helpful?
Thank Razyesh
Jan M, General Manager at Mercure Salzburg City, responded to this review

Thank you for the great review of our hotel! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope to see you again very soon. Sincerely, Jan Meyer General Manager Mercure Hotels Salzburg

Long Island City, New York
Reviewed 23 January 2017

We came as a walk-in after another hotel cancelled our booking without a substitution. The staff here was very helpfull and nice, the hotel was clean a quiet, wifi working. Room was standard size and spotless. The walking distance to the Old Town Salzburg is about 15 or 20 minutes. The parking fee was 13 Euro, we parked in the...

 Report
Helpful?
Thank evasem
Jan M, General Manager at Mercure Salzburg City, responded to this review

Dear guest, Thank you for telling us about your experience at Mercure Salzburg City. I am sorry that our reception staff did not tell you how to get out of the garage. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. Thank you again for sharing your experience,...

247 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (207)
Viewed
Hotel & Grounds (20)
Viewed
Room/Suite (64)
Viewed
View from Room (5)
Viewed
Bathroom (29)
Viewed
Pool/Beach Area (1)
Viewed
Dining (10)
Viewed
Other (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Dining (5)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (10)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Salzburg hotels
0.3 km away
Mercure Salzburg Central
Mercure Salzburg Central
#33 of 137 in Salzburg
793 reviews
0.5 km away
NH Salzburg City
NH Salzburg City
#27 of 137 in Salzburg
1,428 reviews
0.4 km away
Hotel Mozart
Hotel Mozart
#12 of 137 in Salzburg
970 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
H+ Hotel Salzburg
H+ Hotel Salzburg
#22 of 137 in Salzburg
811 reviews
0.7 km away
Crowne Plaza Hotel Salzburg - The Pitter
0.3 km away
Holiday Inn Salzburg City
Holiday Inn Salzburg City
#42 of 137 in Salzburg
591 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Salzburg City Le Sel
Mercure Salzburg City Le Sel
Cuisines: European, Austrian, International, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Salzburg City Hotel is situated in peaceful, leafy surroundings, not far from the hustle and bustle around Mozart & Co. Whether you're visiting the Salzburg Festival or the Red Bull Arena, the hotel is in the ideal location, easily reached bypublic transport or by car. Those who yearn for indulgence and peace in between soaking up art and culture or attending seminars and meetings will get what they are looking for in the Le Sel restaurant - prized for its cuisine and fine wine.. ... more   less 

Additional Information about Mercure Salzburg City

Address: Bayerhamerstrasse 14A | Bayerhamerstrasse 14/A, Salzburg 5020, Austria
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: RM358 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Salzburg City 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, ACCOR and Priceline so you can book your Mercure Salzburg City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Salzburg City Hotel Salzburg
Accor Salzburg City
Hotel Style:
#3 Green Hotel in Salzburg
#12 Best Value Hotel in Salzburg
#18 Luxury Hotel in Salzburg
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mercure Salzburg City staff and other travellers.
12 questions
Ask a question

See all questions (12)

Questions? Get answers from Mercure Salzburg City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor”
 of 5 bubbles N111kkx, 31 Jan 2017 | Read review
“Had a nice room at the front, although none have mountain or sea views”
 of 5 bubbles MikeWinks, 1 Jan 2017 | Read review
“Facing the mountain at the back.”
  • Twin bedroom
 of 5 bubbles Y9389CDpaulam, 11 Dec 2016 | Read review
“Double room”
 of 5 bubbles TurgayT_12, 11 Dec 2016 | Read review
“Away from children's play area”
 of 5 bubbles lizzie12, 29 Oct 2016 | Read review
5 of 5