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ARCOTEL Castellani

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ARCOTEL Castellani
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434 Reviews from our TripAdvisor Community

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Showing 231: English reviews
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Milton Keynes, United Kingdom
Reviewed yesterday NEW

It is good hotel, we stayed there for the second time. We came back because we really liked it first. However there were two things this time that upset us a bit: 1. they charged our credit card on arrival with some deposit - we got it back at check-out but it still had this feeling that they didn't trust...

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Helpful?
Thank 649istvan
Southern Finland, Finland
Reviewed 1 week ago

Nice, quiet hotel with a really good location, close to Salzburg Old Town. We were there quite early byt got a room right away. Hotel consists of a few buildings and we stayed on the "new" side. The room was spacious and clean and the internet worked really well. Breakfast was delicious too!

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Helpful?
Thank Tuomas M
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 3 weeks ago via mobile

This is very ok hotel about 15 minutes walking ti Salzburg center. Salzburg is boring city and this hotel fits in this boring atmosphere. Servis is ok, breakfast to and Prices are very ok for Salzburg. 80-120€ depending on Season. Value for money is very good.

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Helpful?
Thank 883ivano
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you for taking the time to share your review on TripAdvisor following your stay with us. I appreciate your feedback and I'm pleased you enjoyed your stay.Thank you for choosing to stay with us. Kind regards Sabrina Retzlaff Front Office Manager

Singapore, Singapore
Reviewed 4 weeks ago

Came here with a tour group. Clean and Tidy Rooms, Great Breakfast selection. It has a good view from the lift Lobby towards the Bavarian Alps. A funny incident where I thought the Blue or Brie cheese on the cheese platter is a cheese cake, got lectured by one of the staff but It was alright haha :) The garden...

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Helpful?
Thank YapJunGuan
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you for your lovely review. I'm pleased to see you enjoyed your stay with us here in Salzburg. We look forward to seeing you back again in the near future! Kind Regards, Sabrina Retzlaff Front Office Manager

Reviewed 12 February 2017 via mobile

Go to the reataurant at 8pm for food after 9 hours sightseeing just to be told the restaurant is closed. Not notice given and all that was on offer was a sandwich. Very poor show and no explanation or appologies given for the inconveniance

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Helpful?
Thank shabbin11
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you for taking the time to provide your feedback on your recent stay with us. We already talked about it at your check out. Thank you for staying with us. Kind Regards Sabrina Retzlaff Front Office Manager

Jakarta, Indonesia
Reviewed 11 February 2017

The room was comfortable and clean. The bathroom is not big, its still okay for us though. It takes 5-10 minute walk to reach the bus stop. Thanks for little gifts, mozart balls on our bed. Friendly staff and service.

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Helpful?
Thank inzectha
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Brisbane, Australia
Reviewed 30 January 2017

Comfortable, clean and large rooms - becoming a little dated though. The restaurant where breakfast is served is on the top floor which has fantastic views. Location is pretty good being right near the train station and a shopping centre - pretty easy to get in and out of the old town area. I stayed here with a tour group...

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Helpful?
Thank Miriam L
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Sydney, Australia
Reviewed 11 January 2017 via mobile

Great all over! Location great. Friendly staff and service. Spacious comfortable rooms. Breakfast was awesome with variety for all. The attractions were walking distance. Not much to fault really. Recommended.

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Helpful?
Thank Annie2036
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for your lovely feedback. I'm pleased to read that you had a comfortable stay with us and we look forward to welcoming you back soon at ARCOTEL Castellani Salzburg. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 10 January 2017 via mobile

We stayed here late December 2016, front staff were very kind and welcoming. Our room was a good size and clean with a bonus Mozart Ball on each pillow which was a great touch :) We walked to the central city each day as it wasn't too far although I think there was a bus about 300m down the road...

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Helpful?
Thank JMCarter_NZ
Castellani_Manager, Front Office Manager at ARCOTEL Castellani, responded to this review

Dear Guest, Thank you very much for the the great review! I'm very pleased you enjoyed your stay with us at ARCOTEL Castellani Salzburg. I have passed your positive feedback on to our team here about the great service you received. We look forward to seeing you back soon. Kind regards Sabrina Retzlaff Front Office Manager

Reviewed 13 December 2016

Great location slightly out of town but with good bus connections. Consider the Salzburg card for 24 / 48 hours which gives great attractions access & free bus travel. Nice ambience & friendly helpful staff - printed boarding cards cheerfully for flights!

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Thank Jim G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurant Salieri
Restaurant Salieri
Cuisines: Austrian, European, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The ARCOTEL Castellani offers a perfect combination of pleasure, enjoyment, creativity and relaxation. The 4-star hotel boasts seminar rooms, two restaurants, a large garden, a fitness and relaxation area as well as the baroque St. Josephskapelle for weddings and christenings. Just a few minute's walk away from the city centre, there's no better place to experience the abundance of culture and sporting opportunities that Salzburg has to offer! ... more   less 

Additional Information about ARCOTEL Castellani

Address: Alpenstrasse 6, Salzburg 5020, Austria (Formerly Castellani Parkhotel)
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Price Range: RM363 - RM707 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ARCOTEL Castellani 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Castellani Parkhotel Salzburg
Castellani Parkhotel Hotel Salzburg
Hotel Style:
#12 Business Hotel in Salzburg
#27 Luxury Hotel in Salzburg
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Questions & Answers

Here's what travellers have asked, with answers from ARCOTEL Castellani staff and other travellers.
9 questions
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Milton, Florida
los angeles
over a year ago
south shore new york

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Questions? Get answers from ARCOTEL Castellani staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Thin walls - ask for a quiet location”
 of 5 bubbles vjw011, 30 Nov 2016 | Read review
“I think all rooms are good as it is away from the main street ,bathrooms nice and clean .”
 of 5 bubbles evelinh2014, 12 Oct 2016 | Read review
“there is a dependance in the garden...”
 of 5 bubbles 766monicag, 22 Sep 2016 | Read review
“Rooms not facing the front of the hotel may be quieter as it's on a somewhat busy road.”
 of 5 bubbles Docoutside, 4 Aug 2016 | Read review
“Garden view”
 of 5 bubbles Pepi_Guido, 30 Jul 2016 | Read review
5 of 5