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Hilton Innsbruck

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Hilton Innsbruck
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1,813 Reviews from our TripAdvisor Community

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Showing 989: English reviews
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Maribyrnong, Australia
Reviewed yesterday NEW

The rooms are a good size and well equipped as one would expect. The views over the city and mountains is fantastic. Breakfast are excellent. Had booked two twin rooms (for the family) for two nights. The one full day (we were out until late) had no room service i.e the rooms were not made up. I mentioned this at...

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Helpful?
Thank riedlnf
Blairgowrie, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

We stayed here for one night having had a week's skiing at Mayrhofen and we wanted to stay somewhere central to have a day's sightseeing in Innsbruck. This hotel did not disappoint. This hotel is one of the best Hilton's we have stayed in. It is modern, very clean and has the most amazing views of Innsbruck and the mountains...

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3Thank 27Heb
About Hotel's Favourite Review
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear 27Heb, I have just read your review of our hotel and was very pleased to read you enjoyed your stay with us. Your comments about breakfast, the room and cleanliness overall are particularly nice! Hopefully you will be back soon and you can try out our "Stube" on the ground floor which you missed out on this time. It...

Farnham, United Kingdom
Reviewed 2 days ago NEW

Good central location with very helpful staff and very good breakfasts. Stayed as a family during Easter period arriving Easter Sunday. Hotel near railway station, buses and shops so easy access to most areas. Have stayed here before as a family and had good service. Would recommend to friends and family.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jill B
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

The good. 1) Very friendly and helpful staff, made the stay extra special. 2) Good location, near main train station and old town. 3) Double glazing on windows. 4) 2 bottles of water 5) Comfortable bed 6) Mountain view from 14th floor 7) Quiet room The bad. 1) Patchy and slow wifi 2) Needs major renovation to update the hotel...

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1Thank Ivan C
London, United Kingdom
Reviewed 5 days ago NEW

We had a room on a high floor, which as well as the balconies in the hallways, offered spectacular views across the whole town and towards the mountains from all angles. There were helpful professional staff and comfortable rooms to a high standard. This hotel is well located in town centre within convenient walking distance for all attractions and transport.

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Thank Yvonne749
Crawley, United Kingdom
Reviewed 1 week ago

I stayed here with some friends back in March and found the overall experience to be really good. The staff are helpful and friendly (particularly those at reception who helped many times to inform us of the local sights), the breakfast was superb and the rooms were a fair size and offered amazing views over the town. There was a...

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Helpful?
Thank Alex V
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Alex, Thank you for taking the time to review our hotel and we are very pleased that you enjoyed your stay with us. I am delighted you found the team so helpful and you had a great start to the day with our superb breakfast! I am sorry that you experienced a smell, we are looking at ways of...

Wollongong, Australia
Reviewed 1 week ago

After spending New Year at the Hilton in 2013 with my family I decide to return with my elderly parents. I was not disappointed. The service and facilities was still at a high standard and above all the location from the Innsbruck Hauptbahnhof and the old town was perfectly located. Everything is within walking distance. The breakfast was very good...

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Helpful?
Thank luvagoodmerlot
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Luvagoodmerlot, Thank you for your loyality and great review! I was pleased to read you returned based on a previous experience. This is very positive to read. I am also happy that your return stay did not disappoint. Hopefully we will see you again in the future! Best regards, Philip Murray Hotel Manager

Reviewed 1 week ago

The Hilton is well located for the city centre, but quiet and comfortable. The staff are excellent and really make the customer feel welcomed and appreciated. The breakfasts are extensive and there is plenty of variety. They even had HP sauce for us English folks!

Review collected in partnership with Hilton Hotels & Resorts
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Thank susanmQ8765HV
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Susan, Thank you for choosing the Hilton for your stay in Innsbruck! It is great to read you enjoyed your stay. it is particularly pleasing that the staff looking after you so well. It is our aim to ensure every guest feels valued, cared for and respected and it looks like we have succeeded in your case! Best regards,...

Charlottesville, Virginia
Reviewed 2 weeks ago

The Hilton was a wonderful location if you plan to stay in Innsbruck. We had 3 in a room and it was spacious, clean, and comfortable, with incredible views. Of course the whole city has a 360 view sitting in the valley, You could not get a better location to the old town and ride up to the top of...

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1Thank Rgddyup
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Rgddyup, Thank you for taking the time out to review our hotel, its especially pleasing to read as you had such a great stay! Its great you enjoyed the location and the breakfast. Thanks for recommending the Christmas Markets, its a great suggestion and time of the year to visit Innsbruck, perhaps we will see you again then! Best...

Reviewed 2 weeks ago

Good position, 5 min walk from the main street and main railway station. good accommodation (room actually had 2 doubles- would have preferred one King though). Had great views. Plenty of places to eat and drink nearby- no need to use the hotel restaurant or bar. Got breakfast at the station (didn't want to pay the hotel when we don't...

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Helpful?
Thank Pete J
Philip M, General Manager at Hilton Innsbruck, responded to this review

Dear Pete, Thanks for choosing us whilst staying in Innsbruck and thank you for taking the time to share your feedback! Its great to read that overall you enjoyed your stay in particular the location. I have asked the engineering team to look at the hot water system to see if we have a problem but we have and no...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: RM462 - RM1,030 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have great views”
Yvonne749, 18 Apr 2017 | Read review
“Ask for mountain view”
, 5 Apr 2017 | Read review
“The higher the better, superb views are offered at the Hilton in Innsbruck, enjoy.”
Flyers007Dublin, 31 Mar 2017 | Read review
“Ask for a higher-level room if you want amazing views”
Cv00030, 30 Mar 2017 | Read review
“Ask for a high floor with room facing the memorial square for amazing views of the city and mountains.”
27Heb, 19 Feb 2017 | Read review
5 of 5