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Hilton Innsbruck

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1,738 Reviews from our TripAdvisor Community

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Showing 953: English reviews
Paris, France
Reviewed 2 days ago NEW

Every time I travel to or through Innsbruck I stay at the Hilton. It is an easy walk from the train station, next to the casino and walking distance to old town. The views from the rooms are lovely, the staff is exceptionally attentive and multilingual. One of the very best breakfast buffets you will find anywhere!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cynthia M
Melbourne, Australia
Reviewed 1 week ago

We were upgraded to the deluxe room on level 14 and had a spectacular view of the Alps. The breakfast was amazing, great variety and fresh. We found the staff to be very helpful and efficient. Highly recommend this well located hotel.

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Helpful?
Thank Sian J
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Sian J, Thank you, great rating! We love that you enjoyed our 14th floor room and stunning views! And what is better to start the day with a fresh breakfast ! Hoping to welcoming back you very soon! Take care, Torsten Hotel Manger

Reviewed 1 week ago via mobile

Inside a ***** hotel, modern, and well maintained. Good location, nice rooms, very good views, in an America full Hilton style. Winter accessing sking perfect place. Very good breakfast, a wonderful sky bar gyns and all alcohols to have a night drink. And one if the best restaurants with Austrian veal a very good steaks !!! Some improvements ? A...

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Helpful?
Thank Manuel C
torstenweller, Manager at Hilton Innsbruck, responded to this review

Fantastic review, thank you so much for your kind words , just love it! Hope to welcoming you back very soon ! Kindest regards, Torsten Weller Hotel Manager

Chester, United Kingdom
Reviewed 2 weeks ago

We stayed here before and faced many problems, but this time it was a fairly pleasant visit. The rooms were clean, which I expect for a Hilton, but the bathroom has seen better days to be honest. The hotel looks a little worn and could do with a 'fresn'up'. However, the location is perfect and so close to the city...

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Helpful?
Thank P M
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear P M, THANK YOU for your fantastic comments here on tripadvisor. good to read that you did enjoy the location and its comforts, but also our services and our team members, especially after your first experience. The Chirstmas season in Innsbruck is indeed charming, I am glad you did enjoy this. Take care and hoping to seeing you soon...

Scunthorpe, United Kingdom
Reviewed 2 weeks ago via mobile

Recent trip to the Hilton. Hotel lovely very central. Only criticism was the cooked breakfast buffet. Was luke warm every day we stayed there so beware you possibly need to go down your breakfast early.

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Helpful?
Thank kevanmary
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear kevanmary, Thank very much for you for taking a moment to share some impressions from your recent trip and stay at the Hilton Innsbruck. Your appreciation of our location and our lovely hotel makes us happy. It is always a joy for us to present such positive comments to the team, they will love it! Also thank you for...

Auckland, New Zealand
Reviewed 3 weeks ago via mobile

We had a brilliant weeks stay. This hotel is a 5 minute walk from the train station and from all the shops and the old town. Our double room was large and had great views out over town and the surrounding mountains. We had a good sized bathroom, fridge and tea and coffee making facilities. Breakfast was included and was...

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Helpful?
Thank Louise C
torstenweller, Manager at Hilton Innsbruck, responded to this review

WOW Louise C, thank you so much for your great 5 star review of our Hilton Innsbruck on tripadvisor. It`s great to see that you loved our views, services and also our excellent location. And that you recognized our staff! We have shared your feedback with all our staff members, they are very happy to hear so nice comments, especially...

Reviewed 3 weeks ago via mobile

We booked a three person room for a three night stay. Pros: Check in went well, they helped us get an early check in instead of waiting and offered services for a Hilton club diamond member as standard. The room was well kept, clean and beds were comfortable. Retro bathroom but clean. The room itself was fine and comfortable. Location...

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Helpful?
Thank Sselina
torstenweller, Manager at Hilton Innsbruck, responded to this review

Fair 3 star rating, Sselina! Your rating fills us with lots of pride. The location and the views from our hotel, the highest building in Innsbruck are indeed incredible! Everyday another picture postcard view, no matter what weather! The rooms are indeed the most spacious ones in town. I did share your words with our operational managers to improve our...

USA
Reviewed 3 weeks ago

Easy check-in process with the parking deck right underneath the hotel. The front desk staff were very friendly and accommodating. The hotel does not have an executive lounge for Diamond members, but they do offer vouchers for snack pickups (small champagne bottles, .5L wines, chips, etc) in their lobby shoppette, drink vouchers for the hotel bar, and included breakfast at...

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Helpful?
Thank Kelly R
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Kelly R, First of all I would like to thank you for taking the time to post your positive comments on tripadvisor. We are very proud to read your comments about the friendliness of our team. I shared your kind comments with our team. Aslo we are very happy to read about the comfort of the bed and that...

Palm Coast, Florida
Reviewed 3 weeks ago

Stayed at this Hilton in September and it was very warm in Innsbruck. The air conditioning in this hotel was inadequate and did not cool the room. We complained to the front desk and we were moved to another room, but that did not solve the problem. The front desk said that the locals appreciated this hot weather and they...

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Helpful?
Thank Eileen J
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Eileen J, thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about your air condition experience. What happened to you during your stay does indeed not match our service standards and I am very happy that you tell us...

San Antonio, Texas
Reviewed 3 weeks ago via mobile

Booked the Innsbruck Hilton for one night because of its location near the train station as we were leaving in the morning. We were pleasantly surprised that as Honors members we were upgraded to a superior room with a spectacular view of the nearby mountains. The room was superior in every respect. Breakfast was both of a great variety and...

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Helpful?
Thank Louis R
torstenweller, Manager at Hilton Innsbruck, responded to this review

Dear Louis R, Thank you very much for your excellent 5 star rating and for your recent stay with us. We are delighted to see that you have enjoyed your stay with us and it is music to our ears that you would definitely return to us if visiting Innsbruck again. And you detailled analysis of our hotel and services...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, Steakhouse, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: RM449 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hilton EMEA, Priceline and Orbitz so you can book your Hilton Innsbruck reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#11 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
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Questions? Get answers from Hilton Innsbruck staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher the better”
 of 5 bubbles PascoBob, 25 Dec 2016 | Read review
“High floors view the apps better”
 of 5 bubbles 683hemavm, 25 Dec 2016 | Read review
“As mentioned above. Do ask for a room on an upper floor to enjoy the unique view - on any side as the hotel is surrounded by the mountains”
 of 5 bubbles ant0ny90, 24 Dec 2016 | Read review
“The higher the better”
 of 5 bubbles NorwichSteve, 12 Dec 2016 | Read review
“I prefer larger rooms with more space, on a higher floor (for the view).”
 of 5 bubbles RoryMorty, 12 Dec 2016 | Read review
5 of 5
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