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Hilton Innsbruck

Booking.comUS$114*
View Deal
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$151*
US$114*
US$151*
US$114*
US$151*
US$114*
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Hilton Innsbruck
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1,849 Reviews from our TripAdvisor Community

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Showing 1,014: English reviews
Gothenburg, Sweden
Reviewed 31 July 2014

This hotel is very close to train stn and has some of the best views of the mountains and the town. Rooms are spacious and clean, bathroom is decent. Beds are comfortable but the blankets need to be a little wider (if sharing the bed with a child). Breakfast spread was good. (We had booked a room with "break-included" -...

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Helpful?
Thank Chitra_Bharath
Torsten W, Manager at Hilton Innsbruck, responded to this review

Der Chitra_Barath, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our the size and beds of our...

Vienna, Austria
Reviewed 31 July 2014

This was my first visit to Innsbruck and I stayed for over a week... Before even arriving at the hotel, the reception staff was truly helpfull in giving me directions to the hotel - a very short walk from the main trainstation. I was very surprised when I arrived at the hotel to see that the reception staff was wearing...

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Helpful?
Thank Leah N
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Leah N, Thank you for your stay at our hotel. I am happy to hear that our inspirational environment and unparalleled service helped to create memories that will last long after your time with us concluded. Great to hear that we and sepecially Christina "MAKE IT RIGHT" and that you post this on tripadvisor! I am sure that your...

Denver, Colorado
Reviewed 29 July 2014

Had a great time here - the breakfast buffet (included in our room rate) was great. Cappuccino machine was a blessing in the am! The hotel is an easy walk from old town and the tram. Nice, modern and accommodating room for three of us. The front desk was very helpful and spoke great english. We rented bikes directly from...

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Helpful?
Thank JEBDenver
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear JEBDenver, Thank you so much for sharing.....truly pleased regarding your recent experience with us. The location is absolutely remarkable and I am fortunate for having shared it with you. The spacious and clean rooms do make a difference and we are truly honored that you do recommend the Hilton Innsbruck! Great to read your faboulues comments about our breakfast,...

London, United Kingdom
Reviewed 27 July 2014

We stayed here as a family for 4 nights at the end of June and overall were a little disappointed with our Hilton experience. We booked there because there was a deal and the price of the room seemed attractive for a Hilton hotel. We were happy with the room which was clean, spacious, comfortable and with great views over...

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Helpful?
Thank Dodo291
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Dodo291, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service and evaluate our prices and offerings. I was naturally pleased to see that your feedback about the...

Emirate of Ras Al Khaimah, United Arab Emirates
Reviewed 25 July 2014

Stayed in this hotel for two nights last month. I would say that this is the worst experience for me ever in any hotel. I have stayed in two stars as well and never had any complaint regarding the service of the hotel because most of the time i would just consider that you get what you pay for but...

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Helpful?
2Thank Fahad F
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Fahad F, Thank you very much for having taken the time to give us some feedback on your recent stay at the Hilton Innsbruck. First of all I am very sorry about the entire situation. Therefore it would be great if you can contact me on my email to make this right. What happened to you during your stay...

Cairns, Australia
Reviewed 23 July 2014

Hotel is walking distance to the train station and centre of town. Had a king room which was very comfortable. There was no wifi in the room but was available in the lobby ( this was the only negative thing about the hotel). Very friendly and helpful staff.

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Helpful?
1Thank cath64_12
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear cath61_12, Dear Winsnes, Wow! Thank you so much for your wonderful feedback. The entire team here truly goes out of their way to deliver memorable experiences, so hearing about how great the entire team is, especially in our restaurant is just music to our ears! Location is key, so I am glad that our central spot catered to your...

Orange, California
Reviewed 22 July 2014

We drove into Innsbruck in the evening without a hotel reservation and needed to find a hotel for the night, and one that would accept a dog. Luckily the one hotel we could see in the skyline was a Hilton, which is known for being dog friendly. We ended up paying $300 for the one night, but after staying at...

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Helpful?
Thank CharlotteKL
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear CharlotteKL, we are very happy that you wrote these wonderful comments about our hotel and our services on tripadvisor as well as about Innsbruck. Conrad Hilton once said: "Location, Location, Location...and let us fill the earth with the warmth of hospitality." We are very proud that we did deliver up to his and your expectation. I am very pleased...

Sydney, Australia
Reviewed 21 July 2014

We stayed in this hotel during our trip to Europe. My husband booked our room via online and paid in full in advance. However my husband credit card was charge with no explanation. We have tried contacting this establishment without success and email sent remain unanswered. I would not recommend this hotel. It's a shame it's in a beautiful location....

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Helpful?
3Thank Mona D
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Mona D, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy with the handling of your cancellation. Please accept my sincere apologies for the extra charge. It would be great if you can contact me on my email so...

Reviewed 21 July 2014

We checked into this place during our 3 day stay at Innsbruck. The advantages are its located close to the station and all the attractions are close to the hotel.The room size was decent and the view was certainly very good - of the ski jump and alps behind. Bathroom was just average. However, what was disappointing was the housekeeping...

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Helpful?
1Thank RRlovestravel
Torsten W, Manager at Hilton Innsbruck, responded to this review

Der RRlovestravel, Thank you for taking the time to post your rating and your comments on tripadvisor. All guest comments are extremely important to us, as it is only through first hand experiences such as yours, that we can continuously improve our service. I was naturally pleased to see that your feedback about our the size of our rooms and...

Gandia, Spain
Reviewed 19 July 2014

This is a well located hotel; close to the station and all the tourist areas. It is a little run down and could certainly do with a restoration. However, the staff are excellent, the rooms large, and the food is indescribable. We ate in the restaurant on our first night and continued to do so. The food would not be...

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Helpful?
Thank Bill T
Torsten W, Manager at Hilton Innsbruck, responded to this review

Dear Bill T, Thank you very much for your recent stay at our hotel. I am very happy that our inspirational environment and unparalleled service as well as the friendliness of our team, especially Heidelinde, did make the the difference and helped to create memories that will last long after your time with us concluded. Great to read about your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Konrads Austrian Steaks
Konrads Austrian Steaks
Cuisines: Austrian, European, Steakhouse
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Relax at the Hilton Innsbruck hotel. Located in the heart of the Olympic city of Innsbruck and surrounded by the majestic Tyrolean Alps, Hilton Innsbruck offers a unique stay for business and leisure guests alike.Set within the picturesque part of the old city, the hotel is easily accessible by air, rail and public transport. All 176 rooms and suites offer magnificent views of the Tyrolean Alps. Experience genuine Tyrolean hospitality at the elegant and contemporary KONRADS restaurant at the Hilton Innsbruck hotel. Savor succulent Tyrol steaks cooked on the Lavastein, or choose from a selection of seasonal dishes, whose ingredients are delivered fresh from Tyrolean farms and producers. ... more   less 

Additional Information about Hilton Innsbruck

Address: Salurner Strasse 15 | A-6020 Innsbruck, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: RM520 - RM1,199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Innsbruck 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hotel Style:
#1 Green Hotel in Innsbruck
#7 Family Hotel in Innsbruck
#9 Business Hotel in Innsbruck
#10 Luxury Hotel in Innsbruck
#11 Romantic Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Innsbruck staff and other travellers.
20 questions
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Questions? Get answers from Hilton Innsbruck staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room facing the front of the hotel on an upper floor. Ours was on the fifth floor. It faced the mountains, what a view!.”
  • View from our room!
154michelleg, 23 May 2017 | Read review
“All the upper floors have spectacular views.”
MrMoparIdaho, 19 May 2017 | Read review
“Upgrade to a family room if with family. It is worth it.”
mystique9999, 19 May 2017 | Read review
“Great Views, Bad Free Wifi, Amazing Breakfast”
Sahil13, 7 May 2017 | Read review
“Ask for a room with a view”
KANR, 28 Apr 2017 | Read review
5 of 5
Booking.com
US$114* /night
View Deal
Hotwire.comUS$114
TravelocityUS$114
HotelQuicklyUS$151
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*Disclaimer
Prices are for 1 room, 2 adults
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