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Hotel Sailer

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Hotel Sailer
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480 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Zug, Switzerland
Reviewed 4 days ago NEW

I agree with some of the previous reviews: the Sailer does not mirror my ideal of a 4 star hotel. The location is superb, just a few steps from Innsbruck Central Station. The rest is fine for one or two nights if you are happy with a small lobby, a rather “spartan” bedroom and a good, but limited in choice,...

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Helpful?
Thank vienna_myCapital
Reviewed 2 weeks ago via mobile

We've been staing at Sailer from the 27th of December till 2nd of January. I am very sad to say the the hotel is far from a 4 star, with a very tiny room and outdated furniture. The bed was a double made out of 2 different mattresses and with 2 individual blankets, so not really a couples room. The...

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Thank Alina S
Australia
Reviewed 3 weeks ago via mobile

We stayed here for a night training through Germany and Austria. Loved the town, but hotel was average. Nice spot, great staff but a tiny bit dated for my taste. Woke up to room smelling like smoke and realised it was the whole floor not just our room. Not pleasant.

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Thank Jenna G
Rotterdam, The Netherlands
Reviewed 3 weeks ago

On business with guests from Singapore. Parking/unloading of coach in front of hotel which is a good service. The hotel is conveniently located in the center of Innsbruck, close to the shops (10 min walk) and train station (5 min walk). Friendly staff. The room was ok. Would stay here again!

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Thank Remy D
Sydney, Australia
Reviewed 4 weeks ago

I like the fact that this hotel is frequented by Austrians and Germans as well as tourists. There was a great selection at breakfast, although with so many guests, some things ran out occasionally (but were soon topped up). Despite being close to the train station and the old city, it was quiet in our room (facing the courtyard rather...

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Thank Graham W
Perth, Australia
Reviewed 4 weeks ago

The Sailer is very conveniently located within easy walking distance to the railway station. The hotel is tired and need of a make over. It definitely does not warrant a 3 or 4 star rating. Our triple share room was underwhelming and smelt of cigarrette smoke. On a positive note the reception staff were very helpful and the breakfast was...

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Thank Megan D
Larvik
Reviewed 5 weeks ago

Sailer hotel is only a few meter from the railwaystation, and the city center. Combining an historical athmosphare with modern rooms, are Your stay in in this city perfect! Staff and owners are always at Your service.

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Thank Rolf H
Newbury, United Kingdom
Reviewed 17 December 2016 via mobile

Just spent 4 days visiting the Christmas Markets and stayed at the Sailer. I don't understand the recent low T/A scores. We found the Sailer absolutely excellent . It is convenient when flying into the Airport - catch the Stadt Bus F, outside the Terminal Building, Euro 1.71, into the Haumptbahnhof, the Sailer is 200 yards walk away from the...

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Thank patdixon49
Arad, Romania
Reviewed 3 December 2016 via mobile

I don't understand why this hotel is rated 4 stars. The price is high while the rooms and services are not so great. It's not bad but I feel it to be overpriced. I don't think we will stay here again but you can give it a try if you want.

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Thank Cristian I
Sydney, Australia
Reviewed 14 November 2016

A great location near the main station & an easy walk to the old town. Friendly & very helpful staff at reception & in the Breakfast Room. Breakfast buffet is reasonable & the same daily. My room faced Adamgasse where there is a 24 hour bar which makes for an interrupted sleep every night. Vehicular traffic is also noisy. Hence...

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Helpful?
Thank Clio H
HotelSailerTeam, front office at Hotel Sailer, responded to this review

Dear Clio H., thank you very much for taking your time to give us a feedback. At the moment we do not have air condition in our rooms. But in January next year we will renovate the rooms and after the renovation all rooms will have air condition. We also offer rooms to the backyard of the hotel, so for...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Restaurant Sailer
Restaurant Sailer
Cuisines: European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Banquet Room
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Sailer

Address: Adamgasse 8, Innsbruck 6020, Austria
Region: Austria > Austrian Alps > Tirol > Innsbruck
Price Range: RM566 - RM952 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sailer 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Sailer Hotel Innsbruck
Hotel Style:
#20 Luxury Hotel in Innsbruck
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Sailer staff and other travellers.
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Questions? Get answers from Hotel Sailer staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for up-grade.”
 of 5 bubbles rolfh278, 19 Dec 2016 | Read review
“A quiet room if any are available!”
 of 5 bubbles clioh2013, 13 Nov 2016 | Read review
“Do not select business room”
 of 5 bubbles 956geeths, 8 Sep 2016 | Read review
“ask for an inside room, a room overlooking the patio.”
 of 5 bubbles Cussons, 4 Sep 2016 | Read review
“If you have trouble with stairs, you need to let them know as all floors have sections that require walking up a few steps.”
 of 5 bubbles B3486ZBamyb, 19 Aug 2016 | Read review
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