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About
#16 of 71 hotels in Innsbruck
Location
Cleanliness
Service
Value
Welcome to the Hotel PENZ WEST After a successful renovation, the Sporthotel Penz was re-opened as PENZ HOTEL WEST. 40 new superior rooms, 2 suites and an enlarged sauna area with adjoining gym now expand the hotel's offer and delight the discerning guest with elegant design, fine materials and state-of-the-art technical equipment. A new sauna area above the roofs of the city with Finnish sauna, steam bath and infrared cabin as well as a top modern gym invite you to relax and recharge your batteries.
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Room & Suite (8)8
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Walking tours
Highchairs available
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
Steam room
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, French, German, Italian and 1 more
Hotel links
Location
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Contact
Fuerstenweg 183, Innsbruck 6020 Austria
Name/address in local language
Getting there
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401Reviews5Q+A24Room tips
Reviews
Traveller rating
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Popular mentions
Convenient if you need to stay over before an early flight out of Innsbruck. Wifi very slow, aircon in our room didn’t work, nor did the extractor fan in the bathroom. We would, however, stay there again if we had an early flight because it is so convenient.
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Date of stay: March 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
I had a meeting and to postpone the transfer till next morning this hotel after my late arrival was just a perfect solution. Whereas I asked for 1 double bed I got 2 single beds and, apparently typical for Austria (??) there was nothing to prepare coffee (or even tea) at the room. Apart from that all good.
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Date of stay: December 2019
Helpful
+1
Yes another bit of music. Another that made me want to come to Austria. My husband wanted to go to Innsbruck, as his mother and step-father had been there. So Innsbruck in the Alps.Here we go!!! With the roadworks, we nearly got lost. And that's with our GPS!!. Once again.....I was thinking why I got my husband to book the hotel. I did tell him, I wanted to be near the city centre, but he said there was a shuttle bus to the city centre.....Ok...........btw he was wrong. When we finally arrived, we looked for the car park. Now there was amount of car parks, but not the hotel on. So we parked outside the hotel. For anyone who is driving, the car park is on the right hand side opposite the hotel. There is a sign, but it's small and can be easily missed. (I'll post it on the photo extra). We went up to book in. Wondering with the stairs, how we was going to get our luggage up those stairs. Penz Hotel West, thought of that. There is a security door, they use for elderly, disable etc. The hotel reception, came down to open the door for us. There are toilets and a vending machine, as well as the lift which took us to our floor. We got to our room....OMG THE ROOM!!! WOW. Our room was the best room so far. ( so other hotels). I mean from the outside, the hotel didn't really look much, but the room..the room.....it was ultra modern. It's a pity we couldn't stay longer, than the two nights. Unpacking, I spotted a magazine about Innsbruck, but it was in German. I learnt French in school, not German. So we went down to the reception, to see if there was an English version. There wasn't ; ; . He did have some problems finding anything in English, but he did finally find something. Going back up to our room, my husband really wanted to go in to the city....unlike Vienna. We got the GSP ready, to head in to the city. FYI the bus stop is near the hotel. Remember, there was roadworks...a lot of roadworks. ( I would go on about the Innsbruck city centre, but this is about Penz Hotel West.) There are and we didn't notice until the next day, metal blinds outside the window. This blocks the sunlight, to the room. A great idea!! Wish other hotel that face to sun nearly all day, had this. It will help keep the room cooler, with the AC. (I only filmed it working. Operated from inside the room, via a switch near the bathroom.) Our room had a bath tub/shower, and a toilet ( which was very tall, that poor feet was left dinging in the air lol.) The breakfast was a little let down. If you wanted coffee (which my husband wanted), you have to ask for it (freshly made though).....but there were no signs up, saying about asking for coffee etc. I had hot chocolate, which wasn't that good. Yes there was hot and cold hot food, but the selection wasn't that great. There were cold cuts, either there were a lot of pork cold cuts (which I'm not a fan of). Not a lot of cheeses or other selections. The hot food was only scrambled eggs and sausages, that we could find. (My husband didn't like both of them.) I had a few very small square of bread, with a packet cream cheese and yogurt. Luck we planned on our leaving date, to pop to the local supermarket.( sorry) But in the whole, it was an relaxing luxury stay. It was let down, with the breakfast selections. We would come here again, with the view from our room window..... The Hills Are Alive, With The Sound Of Music!!…
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Date of stay: July 2019
Rooms
Location
Service
1 Helpful vote
Helpful
Response from PenzWestHotel, Reception at Penz Hotel West
Responded 16 Sep 2019
Thanks for staying with us. We appreciate your feedback! Hope to see you again in the future.
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The best hotel so far...not so expensive yet best service, friendly staff, nice room, very good location and very good breakfast😊😊😊among all the hotels we stayed, they had the best breakfast 😘😘😘highly recommended😊😊😊
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Date of stay: December 2018Trip type: Travelled with family
Helpful
Response from PenzWestHotel, Reception at Penz Hotel West
Responded 20 Jul 2019
Thanks for staying with us. We appreciate your feedback!
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Right next to airport and car rental places. Nice clean rooms with good breakfast. If staying longer time in City would choose something with better location but night before flight this is good choice.
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Date of stay: June 2019Trip type: Travelled on business
Value
Cleanliness
Service
Helpful
Response from PenzWestHotel, Reception at Penz Hotel West
Responded 5 Jul 2019
Thanks for staying with us. We appreciate your feedback!
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PRICE RANGE
US$130 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sporthotel penz innsbruck, sporthotel penz hotel innsbruck
FORMERLY KNOWN AS
Sporthotel Penz
LOCATION
AustriaAustrian AlpsTirolInnsbruck
NUMBER OF ROOMS
42
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Claim Your Listing Frequently Asked Questions about Penz Hotel West
Which popular attractions are close to Penz Hotel West?
Nearby attractions include Schloss Mentlberg (1.1 km).
What are some of the property amenities at Penz Hotel West?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Penz Hotel West?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Penz Hotel West?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Penz Hotel West?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Penz Hotel West?
Conveniently located restaurants include Restaurant Burkia, Café Namsa, and Cafe Sailer.
Are there opportunities to exercise at Penz Hotel West?
Yes, guests have access to a fitness centre and a sauna during their stay.
Are any cleaning services offered at Penz Hotel West?
Yes, dry cleaning and laundry service are offered to guests.
Does Penz Hotel West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Penz Hotel West?
The staff speaks multiple languages, including English, French, German, Italian, and Turkish.
Are there any historical sites close to Penz Hotel West?
Many travellers enjoy visiting Altstadt von Innsbruck (2.9 km), Schloss Ambras Innsbruck (5.8 km), and Goldbichl in Igls (6.6 km).