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Steigenberger Hotel Herrenhof Wien

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#32 of 366 Hotels in Vienna
Certificate of Excellence
GreenLeadersGold level
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2,013 Reviews from our TripAdvisor Community

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There are newer reviews for Steigenberger Hotel Herrenhof Wien
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Showing 1,051: English reviews
San Antonio
1 review
Reviewed 2 weeks ago

property is at a great location. Staff was very motivated and eager to be accommodating. The value was excellent for the price. Very convenient location near the metro stop. Efficient service and would recommend for both families and couples

Review collected in partnership with this hotel

Helpful?
Thank Marisabel H
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, many thanks for staying with us at Steigenberger Hotel Herrenhof. We are pleased to read that you enjoyed your stay and that you liked the central location of the property. Furthermore it is great to read that your services satisfied your needs. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General... More 

Budapest
1 review
Reviewed 2 weeks ago

The most perfect location in Vienna! Rooms are clean and comfortable. We also enjoyed the gym and the sauna. Breakfast is also very good. The only thing we could object was the bed (we had twin beds pushed together) but queen size bed was subject to availability. We will definitely return!

Review collected in partnership with this hotel

Helpful?
Thank C6999OIevas
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, thank you very much for staying with us at Steigenberger Hotel Herrenhof and for giving feedback about your stay. We are happy to read that you enjoyed your time in Vienna and that our services level fulfilled your expectations. Furthermore it is grea to read that you will return to the hotel. We are looking forward to welcoming... More 

Brisbane, California
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

This is a great hotel right in the heart of Vienna. It's close to shopping, restaurants and attractions. The restaurant isn't all that wonderful, but the rooms are great and the staff are friendly and helpful going out of their way to arrange tours, restaurant bookings etc. If we come to Vienna again we would stay here. Beautiful city.

Helpful?
Thank crazyblonde_10
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, many thanks for choosing the Steigenberger Hotel Herrenhof and for taking the time to comment on your recent stay with us. We are pleased to read that our services satisfied your needs entirely and that you liked the central location of the property. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger... More 

Budapest
1 review
Reviewed 2 weeks ago

Reliable, professional service, clean and tidy. Excellent location. I was treated as a returning customer very well. Nice personnel! Rich breakfast (not the cheapest though). All went well, thank you!

Review collected in partnership with this hotel

Helpful?
Thank csktraveller2016
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, thank you very much for your comments regarding your stay at Steigenberger Hotel Herrenhof. We are pleased to read that we were able to fulfill all your expectations again and we are very preoud of our returning guests. We would be delighted to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager More 

Widnes
1 review
Reviewed 2 weeks ago

Great Hotel great staff , great location . No brainer stay here again . Right in the heart of the city . The staff couldn't do enough for you , taxis easy to get and there in minutes . Overall a great stay in a great hotel

Review collected in partnership with this hotel

Helpful?
Thank iandC238ES
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, thank you very much for your wonderful feedback regarding your stay with us at Steigenberger Hotel Herrenhof. It is fantastic to read that you enjoyed your stay with us and that our service level met your expectations. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager More 

Kopenhagen
1 review
Reviewed 2 weeks ago

The hotel has a great location, but the SPA is simply a steam bath and a sauna. It is advertised as being something in two stories and should be super awesome - however it is a super poor experience. Differently not recommendable. Good services though and Deluxe rooms comes with a free mini bar etc. which we really appreciated. No... More 

Review collected in partnership with this hotel

Helpful?
Thank 793niklasl
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, first of all we would like to thank you for choosing the Steigenberger Hotel Herrenhof and for sharing your experiences. We are pleased to read that you enjoyed the central location of the property and the offered services. The more we are sorry that our Spa Comfort World did not satisfy your expectations entirely. It is very important... More 

Bucharest, Romania
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago via mobile

Stayed for couple of nights and enjoyed so much the atmosphere, the location is great close to most important attractions, the staff was ok, although not very prompt with small requests like delivering to our room a dental kit (it took 40 minutes) The breakfast is quite expensive but offers good quality food and large variety. Overall one of the... More 

Helpful?
Thank Diana P
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear Diana P, many thanks for staying with us at Steigenberger Hotel Herrenhof. We are pleased to read that you enjoyed your stay with us and that our services fulfilled your needs. We are sorry for the cicumstances caused. Of course this does not meet our quality standards and we assure you that we already talked to the team to... More 

Kiev
1 review
Reviewed 2 weeks ago

Everything was perfect, the breakfast was very tasty. Only one question to the cleanliness of the room... When I firstly came to the room, the floor was not enough clean. Shnizel in restaurant was just delicious!

Review collected in partnership with this hotel

Helpful?
Thank 122tetianas
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, it is very important for us to get regular guest feedback in order to optimze our services. Therefore we would like to thank you for taking the time to comment on your recent stay with us at Steigenberger Hotel Herrenhof. We are pleased to read that you liked the breakfast and our delicious Wiener Schnitzel. We want to... More 

New York City, New York
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Excellent accommodations - esp. suited fort he business traveler. Centrally located, with access to the culture of the city. Bar scene was quiet and little social activity in the Hotel. Wonderful sleep and very comfortable rooms

Review collected in partnership with this hotel

Helpful?
Thank Jezzawolf
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear Jezzawolf, thank you very much for choosing the Steigenberger Hotel Herrenhof and for sharing your experiences with us. We are happy to read that you liked the hotel especially its central location and the rooms. We are looking forward to welcoming you back soon. Best regards from Vienna, Elisabeth Perwanger General Manager More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

This would have been a reasonable stay, but the check-out experience was shockingly bad. I had requested a late check-out and spoke to two people about this. NEITHER mentioned a fee, which I was subsequently charged. But it was the very rude way this was addressed by 'Michael [--] ' which was embarrassing and unacceptable. He implied that I was... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Michael C
EPerwanger, Manager at Steigenberger Hotel Herrenhof Wien, responded to this review

Dear guest, it is very important for us to get regular guest feedback in order to optimize our services. Therefore, we would like to thank you for sharing your detailed review regarding your stay with us at Steigenberger Hotel Herrenhof. We are sorry to read that you left the hotel with an unpleasant feeling regarding the check-out process. Please be... More 

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
An unforgettable performance at the Burgtheater, window shopping on Graben, a business dinner overlooking Stephansplatz, or a leisurely tour in a horse-drawn carriage, amid the imperial grandeur that gives the city its unique charm - Vienna is in a class of its own.Many of Vienna's greatest attractions are right on our doorstep. Located in the government quarter in the first district, the Steigenberger Hotel Herrenhof is in the very heart of the old town. The hotel, restaurant, cafe and bar are popular among business and leisure travellers alike. Take a stroll past the Hofburg, Kohlmarkt, State Opera House and the many other nearby sights. Most of Vienna's cultural treasures are just a short walk from the hotel. ... more   less 

Additional Information about Steigenberger Hotel Herrenhof Wien

Address: Herrengasse 10, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: RM729 - RM2,174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Hotel Herrenhof Wien 5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Steigenberger Hotel Vienna
Hotel Style:
#4 Green Hotel in Vienna
#11 Spa Hotel in Vienna
#26 Romantic Hotel in Vienna
#27 Business Hotel in Vienna
#27 Luxury Hotel in Vienna
#33 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Hotel Herrenhof Wien staff and other travellers.
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Questions? Get answers from Steigenberger Hotel Herrenhof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are great. It's a quiet street in a good area.”
 of 5 bubbles crazyblonde_10, 20 Nov 2016 | Read review
“601 is nice”
 of 5 bubbles javiersA3498CQ, 30 Oct 2016 | Read review
“Take a room on a higher level (level 5 or 6)”
 of 5 bubbles CMMUC, 17 Oct 2016 | Read review
“Location of hotel was good and had a lot of natural light.”
 of 5 bubbles soniabF187HV, 8 Oct 2016 | Read review
“Our room had a shower and no bath. If a bath is important to you, check with them in advance.”
 of 5 bubbles rachellek925, 28 Sep 2016 | Read review
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