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Mercure Grand Hotel Biedermeier Wien

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#93 of 367 Hotels in Vienna
Certificate of Excellence
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Mercure Grand Hotel Biedermeier Wien
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1,058 Reviews from our TripAdvisor Community

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Showing 520: English reviews
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Bath, United Kingdom
Reviewed 1 week ago via mobile

Stayed at this hotel for 3 nights recently and found it to be fantastic. The staff were very friendly both at reception and in the restaurant. The hotel is located slightly out of the busy city centre but within easy walking distance of all the attractions. Highly recommend and would stay again!

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Helpful?
Thank JoshWatts297
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear JoshWatts297, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy about your great feedback. It's a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. Also the famous shopping mile "Landstrasser Hauptstrasse" and the shoppingcenter...

London
HOTEL’S FAVOURITE REVIEW
Reviewed 7 December 2016

I was visiting Vienna as somewhere I'd always wanted to see, and combining it with a trip to the Christmas markets. I booked this hotel as it was resonably priced and fairly central. My flight was delayed, and I ended up getting the CAT into the centre arriving at about 11.30. I was a bit worried being on my own,...

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Helpful?
Thank LondonClaireW
About Hotel's Favourite Review
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear LondonClaireW, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. We are very happy about your positive words concerning our optimal location, our rooms, which are really designed to feel welcome and cozy - also thank about your great feedback concerning to your breakfast buffet, which includes a good choice of hot...

Rio de Janeiro, RJ
Reviewed 1 week ago

This is an ok Mercure. One knows what to expect when booking Mercure and this one is no surprise. Breakfast is OK but a bit pricey. It's less expensive than the other Vienna Mercure hotels due to its localization. It's not in the very touristic neighborhoods but it's no problem because Vienna public transportation is fantastic! Besides it's two stations...

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Helpful?
Thank Magda_Romeiro
Leeds, United Kingdom
Reviewed 1 week ago

Good Hotel, only a few minutes walk from Vienna Mitte Station. Comfortable and good service, however the restaurant was very quiet (we were the only people in it), although the food was excellent. If you arrive reasonable late, note that the restaurant closes early, however the reception staff directed us to a good local restaurant with a few minutes walk....

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Helpful?
Thank BillC1961
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear BillC1961, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent

Yokosuka, Japan
Reviewed 2 weeks ago

The 10:00 early check-in benefit offered to Accor Gold members was honored by the Mercure Grand Hotel Biedermeier in Vienna and was most welcome to us after 15 hours of flights and connections. Very pleasant and information check-in by Florian and Karsten. Our 2 rooms were next to each other and both were spotlessly clean and well furnished. The beds...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank kwmv
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear kwmv, thank you so much for this fantastic review "Safe, Clean and Convenient". We are glad to hear that you were happy with our hotel, the service, the friendliness of our staff and the central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback...

Worthing, United Kingdom
Reviewed 2 weeks ago

A very enjoyable hotel for a short break in Vienna. Centrally located for trams, buses & the U Bahn & S Bahns. Clean & comfortable room. Breakfast was too expensive for us at 16 euros per day each, but lots of nice cafes close by.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank stuartn378
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear stuartn378, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is a pleasure for us that you appreciate our perfect location, not far away from the city center and all interesting places worth seeing. Also the famous shopping mile "Landstrasser Hauptstrasse" and the shoppingcenter "The Mall" is on the doorstep! We...

Nuremberg, Germany
Reviewed 3 weeks ago via mobile

Great hotel in central Vienna. A bit old but well kept. Room was nothing fancy, but functuonal and coomfortable. Nice breakfast included for a very convemient corporate rate and just a few blocks from my meetings

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Helpful?
Thank alexmondragon
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear alexmondragon, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards from Vienna, Marcel Stöckel Direktionsassistent

Nuremberg, Germany
Reviewed 3 weeks ago

If you expect from a 4 star hotel something modern, daring, unique and fancy you are definitely wrong in this Mercure hotel. It's like most Mercure hotels I know - nothing is really wrong with it. But it doesn't provide you at all with long-term memorable experience. This hotel might be the right choice for people loving old-fashioned buildings and...

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Helpful?
1Thank Oliver H
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Oliver H, thank you for your feedback and sharing your impressions. I am sorry that your experience did not meet your full expectations, please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As our hotel is situated in an...

Gibraltar
Reviewed 28 January 2017 via mobile

This is a very classic, "safe" hotel. You have everything you need but it is also quite dated now. The rooms are comfy and have a kettle and coffee machines and minibar. The duvet was too thin so I needed two, the room had hardly any daylight but it didn't matter as I worked late. I liked the layout of...

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Helpful?
Thank Bavarian_Cream
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear Bavarian_Cream, thank you for your feedback on your stay. We are very happy about your comment "Very classic and safe hotel" and that you felt comfortable with us. I am very sorry for the inconvenience with the the shower and the heating, please let us know this during your stay, so we can react immediately. It is very important...

Philadelphia, Pennsylvania
Reviewed 26 January 2017

Quick one night stay on a trip to Slovakia. Very convenient from the airport. A little far from downtown, but an easy cab ride. The room was very clean with good amenities. Very cozy bar. Helpful staff. Would definitely stay again.

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Helpful?
Thank frappold
Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier Wien, responded to this review

Dear frappold, we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
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About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Mercure Grand Hotel Biedermeier Wien is a superior 4 star hotel in typical Biedermeier style, offering 198 rooms and suites. 1500 M from the city centre and St Stephens cathedral, the hotel is located in a quiet, heritage style Biedermeier arcade. 300 M away, you will find the subway and train stations as well as bus and tram stops. 16 Km from the airport. The hotel offers a cafe restaurant, hotel bar and the rustic Weissgerberstube pub. ... more   less 

Additional Information about Mercure Grand Hotel Biedermeier Wien

Address: Landstrasser Hauptstrasse 28, Vienna 1030, Austria
Region: Austria > Vienna Region > Vienna
Price Range: RM372 - RM850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Grand Hotel Biedermeier Wien 4*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, Agoda, Booking.com and ACCOR so you can book your Mercure Grand Hotel Biedermeier Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Accor Grand Hotel Biedermeier Wien
Hotel Style:
#17 Spa Hotel in Vienna
#58 Family Hotel in Vienna
#67 Romantic Hotel in Vienna
#68 Luxury Hotel in Vienna
#74 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Grand Hotel Biedermeier Wien staff and other travellers.
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Questions? Get answers from Mercure Grand Hotel Biedermeier Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are not famous about good view.”
 of 5 bubbles okary1957, 4 Jan 2017 | Read review
“Don't get a room next to the internal staircase. You will have to listen to staff going up and down the concrete stairs all day and night.”
 of 5 bubbles F2871KWlindag, 30 Dec 2016 | Read review
“Go for the Privilege King Room - the extra space over normal hotel rooms is lovely”
 of 5 bubbles L8885QLandyp, 10 Dec 2016 | Read review
“If you are looking forward for "Prestige Room" you can be little bit dissatisfied...”
 of 5 bubbles rdrobnak, 8 Dec 2016 | Read review
“Select a Privilege room”
 of 5 bubbles I9701WBdanielp, 21 Nov 2016 | Read review
5 of 5