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Mercure Grand Hotel Biedermeier Wien

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Traveller (456)
Room & Suite (173)
Dining (26)
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Overview
  • Excellent37%
  • Very good47%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“privilege room”(22 reviews)
“cobbled alleyway”(14 reviews)
“nice hotel”(34 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Grand Hotel Biedermeier Wien
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Grand Hotel Biedermeier Wien
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,302)
There are newer reviews for Mercure Grand Hotel Biedermeier Wien
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206
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104
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7
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All reviewsprivilege roomcobbled alleywaynice hotelcity airport trainshort walkthird floorside streetnespresso machineearly checkclose to the hotelreception staffdouble bedstephen's cathedralrooms are smallbreakfast was includedpublic transportmini bar
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11 - 15 of 627 reviews
Reviewed 4 weeks ago

Our experience here was very pleasant, and we would recommend it highly. The room was lovely, clean and well situated overlooking a quaint cobbled passage. The breakfast was first rate. In particular, we would like to highlight the professionalism and attentiveness of staff. For example,...More

1  Thank M B
Reviewed 4 weeks ago

Our music professional friend said this hotel was much like Schubert's home. It straddles a pedestrian cobblestone alley with a bridge between the two wings. Our rooms were quite small, but big enough. The hotel has a couple of restaurants, and there's another traditional one...More

Thank Randall88
Reviewed 11 April 2018

We spent 5 nights in the hotel. It is vey well located next to a main metro station. It is possible to walk to Stephan Dom within 20 mn. Good sauna and gym. Breakfast is made of good quality products. The hotel is in a...More

Review collected in partnership with Accorhotels.com
Thank jeanpierrer374
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 4 weeks ago

Dear jeanpierrer374, thank you for your rating and feedback here on tripadvisor.com. It is nice to know that you have felt comfortable with us. We would be very happy to see you again. With best regards from Vienna, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier...More

Reviewed 9 April 2018

An OK hotel in Vienna Mitte, but overpriced for what you get. My single room was tiny and very old. Never been updated since the hotel was built. The door had huge gaps all around, and noise could get in the room. The breakfast was...More

Thank Seasonedd
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 4 weeks ago

Dear Seasonedd, thank you for your rating and feedback. I am very sorry that we could not completely convince you of our value for money and the special charm of our house. We would be very happy if we could welcome you again on your...More

Reviewed 30 March 2018 via mobile

Reception staff helpful. Room had everything we needed. Comfortable but could do with a little updating. Slept well. Maid called at 9ish daily, once to restock the tea,coffee! A little early for us but think we were at start of the route. Outside space would...More

Thank Patricia D
Response from Mercure_Biedermeier, Direktionsassistent at Mercure Grand Hotel Biedermeier WienResponded 11 April 2018

Dear Patricia D, thank you for your rating and feedback. We look forward to welcoming you again. Kind regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$101 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#86 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Spa Hotel in Vienna
#66 Romantic Hotel in Vienna
#74 Business Hotel in Vienna
#86 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (456)
Room & Suite (173)
Dining (26)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Gayle T
2 April 2018|
Answer
Response from BlackLabel1820 | Reviewed this property |
Hi Gayle The simple answer is "I don't know", because I've never need one. By far the best - if you have suitcases with wheels - is to get off the plane at Schwechat, follow the signs to the "CAT" (City-Airport-Train... More
2
Votes
Janet A
2 March 2018|
AnswerShow all 7 answers
Response from Daniel Y | Reviewed this property |
You need to take public transport system, but you ll be there in around 15 minutes.
0
Votes
Lafybug
6 October 2017|
AnswerShow all 6 answers
Response from rodgs2015 | Reviewed this property |
City Airport Train goes direct to centre of Vienna. Confusingly the station has two names Wien Mitte and Landstrasse. They are the same station! Upon arrival just walk southeasterly down the main street... More
1
Vote
Room Tips
"Rooms overlooking either the passage or inner courtyard would both be pleasant."
Read review
"privilege room"
Read review
"Possibly towards the back of the hotel away from the wienstube where people stand outside to drink and smoke."
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"A room over the alleyway keeps you away from traffic noise."
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