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Hotel Imperial, a Luxury Collection Hotel, Vienna

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Kaerntner Ring 16, Vienna 1010 Austria
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1599)
Room & Suite (545)
Videos (1)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 24/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Imperial, a Luxury Collection Hotel, Vienna
Updated 24/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 391 hotels in Vienna
Location
Cleanliness
Service
Value
Travellers' Choice
If you’re looking for a romantic hotel in Vienna, Austria, look no further than Hotel Imperial, a Luxury Collection Hotel, Vienna. You’ll enjoy relaxing in our rooms, which offer flat-screen TVs, air conditioning, minibars and complimentary Wi-Fi. Our hotel in Vienna also features a 24-hour front desk, and fitness center, a one-of-a-kind restaurant and room service. For guests with a vehicle, parking is available, as well. When you’re feeling hungry and want to venture out on the town, be sure to check out Marcodi, To Ellinikon, and Lisboa Lounge, Dine & Wine, which are popular with locals and vacationers alike. For those interested in checking out popular landmarks while traveling, our accommodations are located a short distance from State Hall of the Austrian National Library (0.5 mi) and Stephansplatz (0.5 mi). Prater (0.9 mi), Belvedere Palace Museum (0.8 mi) and St. Stephen's Cathedral (0.5 mi) are also a nice way to spend some time on your trip to this historic city.
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Property amenities
Paid public parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Car hire
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Romantic
Languages Spoken
English, French, Russian, Spanish and 4 more

Location

Full view
100Great for walkers
Grade: 100 out of 100
210Restaurantswithin 0.5 km
147Attractionswithin 0.5 km
1580Reviews37Q+A100Room tips
Traveller rating
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  • 63
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Popular mentions
Inessa S wrote a review Yesterday
1 contribution
As a lifetime titanium Marriott Bonvoy member I have stayed at many outstanding properties around the world, Hotel Imperial, a Luxury Collection Hotel, Vienna stay was simply the best! I used Suite Night Award (SNA) to request an upgrade we were whisked away to a beautiful Elizabeth Suite that included a daily butler service and a free breakfast spread every morning. The staff truly goes above and beyond with every little detail. For example, we were celebrating our anniversary, and Anita, the front desk manager arranged for a beautiful dessert spread, champagne, and fresh roses to be placed in our room. The staff is also knowledgeable about COVID-related questions and concerns like where to get the test done, following extra safety protocols while COVID protests were going outside.
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Try to stay on the lower floors of the hotel.
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Talker wrote a review 18 Jan
Toronto, Canada38 contributions41 helpful votes
I'm a sucker for a property with a story, so naturally I opted for the Hotel Imperial on my first visit to Vienna late last year. It did not disappoint. Travel during the pandemic has at times been disappointing as service has been scaled back. Did not feel this was the case at Hotel Imperial at all. The hard product was beautiful, and the soft product on-point. The front desk gave a warm welcome and let us check into our room (which had been upgraded to a two-level suite) early. There was a flight miscommunication regarding the butler service, but the butler did attend the room and set out a lovely spread of fruit, pastries and the hotel's famous Imperial Torte, as well as temporary business cards and a luggage tag – a lovely touch that sets this property apart from anywhere else. I'll review the restaurant separately, but it was a thoroughly enjoyable stay which I hope to recreate again soon.
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Date of stay: November 2021
Location
Cleanliness
Service
1 Helpful vote
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Derek S wrote a review 9 Jan
Dallas, Texas73 contributions29 helpful votes
+1
Stayed here during our visit to daughter between Christmas and New Year 2021. Stunningly beautiful facility, staff is VERY friendly and accommodating. Amazing upgrade benefit from my Platinum Elite status. Bar was super nice and breakfast was superb. We will definitely stay here again during our next stay in Vienna.
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Date of stay: December 2021
Value
Location
Service
Room Tip: Elizabeth Suite on Mezzanine level superb!
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Kadijah wrote a review 7 Jan
Accra, Ghana38 contributions7 helpful votes
+1
I was torn between two 5 star hotels in Vienna and so I decided to read reviews online to make a final decision. The reviews criticized the two five star hotels I was considering, but the same reviews kept praising the Imperial Hotel. I decided to opt for it and I am GLAD I did. Excellent hotel by all standards. Very civilized place with 1st class service in everything. They were thoughtful, fast and precise in their service provision. The hotel is beautiful and has a rich history , it was tidy, the food was excellent and everything was on point. All the staff were amazing and they did their best which was more than enough especially Rafael the Concierge who planned all our trips to perfection, Attila our responsive and thoughtful point man at the reception and Claudia, the manager who made always made difficult requests happen without stress. Thank you all so much. I recommended this hotel for being excellent in every sense.
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Date of stay: January 2022Trip type: Travelled with family
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Ben wrote a review 4 Jan
San Jose, California10 contributions3 helpful votes
This is my second visit to the Imperial. During both stays, room, amenities, and the food (oh! the food) was immaculate. But the service is above all else the most impressive. Everyone with whom I interacted from the bellboy to the frontdesk, and especially the Concierges treated me like royalty. Everyone was so welcoming, so accommodating, and so understanding. The Hotel Imperial Wien actually makes me want to the hotel time and time again, but they even make me want to visit Vienna just to experience the hotel. I ate at both the restaurant and enjoyed time at the lounge. I mentioned the food earlier - from breakfast to room service, the food at the Imperial was superb. Try the Tafelspitz and the Kaiserschmarrn, you won't be disappointed. While this review may sound over-the-top, I cannot say enough about the Imperial. It now ranks among the pantheon of hotels in which I have stayed, and I have stayed over 1,500 nights in hotels (sad as that may sound!) In terms of value, one must remember that this is a 5-star hotel in the Luxury Collection - so value is relative. I found the Imperial to be of good value for all the reasons I listed above. I had grown up thinking that the Sacher Torte was the epitome of Tortes, but after tasting the Imperial Torte, I realized how wrong I was! I actually like the Imperial Torte much, much more, and the torte even has its own website.
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Date of stay: October 2021
Value
Rooms
Service
Trip type: Travelled on business
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PRICE RANGE
US$366 - US$642 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel imperial vienna
LOCATION
AustriaVienna RegionViennaInner City
NUMBER OF ROOMS
138
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Frequently Asked Questions about Hotel Imperial, a Luxury Collection Hotel, Vienna
Which popular attractions are close to Hotel Imperial, a Luxury Collection Hotel, Vienna?
Nearby attractions include First Escape (0.5 km), 3D PicArt Museum Vienna (0.3 km), and Concerts in St. Anne’s Church (0.4 km).
What are some of the property amenities at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Guests can enjoy an on-site restaurant, a lounge, and an outdoor dining area during their stay.
Is parking available at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, paid public parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Hotel Imperial, a Luxury Collection Hotel, Vienna?
Conveniently located restaurants include Paul, Apron, and Cafe Mendez.
Are there opportunities to exercise at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Hotel Imperial, a Luxury Collection Hotel, Vienna have airport transportation?
Yes, Hotel Imperial, a Luxury Collection Hotel, Vienna offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Imperial, a Luxury Collection Hotel, Vienna located near the city centre?
Yes, it is 0.8 km away from the centre of Vienna.
Are any cleaning services offered at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Imperial, a Luxury Collection Hotel, Vienna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.