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Mercure Wien Zentrum

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Mercure Wien Zentrum
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1,430 Reviews from our TripAdvisor Community

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Showing 584: English reviews
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Sydney, Australia
Reviewed yesterday NEW

We stayed two nights at this hotel, left for two nights and then came back for two nights. We booked the same room type for both stays but they were quite different so i think some have been renovated and some haven't? All were perfectly adequate and what I've come to expect from Accor standard but just weird as I...

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Helpful?
Thank travellingbatgurl
Portsmouth, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 9 December 2016 via mobile

Using advice from the hotel, we got the bus which was waiting outside the airport and it took us (for €8 each) to within two minutes walking distance to the hotel. Hotel staff were very welcoming and offered advice including where to find the best Christmas markets which was very helpful. Our room was very clean and well presented and...

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2Thank Hdw2016
About Hotel's Favourite Review
KAllabauer, Leiter Front Office at Mercure Wien Zentrum, responded to this review

Dear Mercure guest, reading your feedback is keeping us smiling! Thank you so much for your great and motivating words! We will share your comments with the entire team! We are happy that you could obviously enjoy your holiday during christmas time, exploring our famous markets and all other beauties of Vienna. Breakfast - the perfect way to start the...

Little Rock, AR
Reviewed 2 weeks ago

The hotel is fabulously located and the staff was very accommodating. It's a close walk to almost everything. And there are many great restaurants in the area. The rooms were comfortable, but wi-fi was a little spotty. Not a big deal, just a minor inconvenience. The breakfast buffet had a great selection of eggs, pancakes, breads, cereals, fresh fruits, yogurt,...

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Thank Tracy-BO1
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for the time you took to review your recent experience at Mercure Wien Zentrum. It is great to read how much you enjoyed your stay. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed our great...

Edinburgh, United Kingdom
Reviewed 3 weeks ago via mobile

Our stay was spoiled by the very hot rooms & the dreadfully poor wi-fi. We complained about the heat & were told that the system had to either be on heat or air con throughout the whole hotel since its such an old system. In Feb it's on heating mode so the only thing you can do is switch it...

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Thank McAnnie1
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to write us your recent experience at Mercure Wien Zentrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I already forwarded your complaints to our heating system and the wi-fi to the responsible department. Please note that we are...

Helsinki, Finland
Reviewed 3 weeks ago via mobile

The hotel was conveniently located, which was the main reason we booked here. The rooms were clean and the bed was ok. The service was friendly. The downside was that you could hear all the noise coming from outside to the room so sleep quality was bad

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Thank Harry833
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay at Mercure Wien Zentrum. Being located in the heart of the city makes the hotel an ideal destination for your travels. We are glad you enjoyed it! You certainly have enjoyed most of our facilities, I do hope you will be able to return to...

Reviewed 4 weeks ago via mobile

No issues at this hotel at all. Overpriced bar but as expected from the Mercure chain. Staff accommodated late check outs etc very well. The location is very good. We came from the Christmas markets and a good location added to the trip.

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Thank NAYTHFERRIS
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum as the place to stay when visiting Vienna for the christmas markets. It was such a pleasure having you with us and we are so pleased to learn that you enjoyed your stay so much and the team were able to make you feel so welcome, from arrival to departure....

Reviewed 13 February 2017

Very well located hotel, in the city center close to metro and tram. The hotel needs renovation, as the room are old and have to be renewed. The Wi-Fi connection was very bad, difficult to surf on sites with a lot of interruptions. Breakfast was very expensive and there wasn't much food variety. I would recommend the hotel for the...

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Thank Cata_Ncg
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for your feedback about your recent visit in our hotel. While we are delighted that you enjoyed our great city center location, we are disappointed your were not completely satisfied with your room and the breakfast we offered. We have taken note of all your feedback and I will review with the hotel team your...

Bucharest, Romania
Reviewed 13 February 2017

Good value for money. Excellent location with some rooms facing a very quiet street. Parking garage (expensive). Good breakfast (expensive). Stylish rooms. In the vicinity of the Staatsoper (there is a wall full of pictures of famous singers guests of this hotel).

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Thank Editura
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for the time you took to review your recent stay at Mercure Wien Zentrum. We are glad you had an overall pleasant stay with us and it would be our pleasure to welcome you again in the near future. Kind regards from Vienna Kerstin Allabauer Front Office Assistant Manager

Reviewed 9 February 2017

Very nice hotel ,it was in a perfect location right near St Stephens Cathedral,and easy walking distance to all the shops ,department stores and plenty of restaurants. We picked a privilege room it was nice and clean with a shower ,it was a bit on the small side on the 6th floor but it was nice with free mini bar...

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Thank aromapat
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us at Mercure Wien Zentrum. We are so happy to hear that you enjoyed our great city center location and your privilege room with all the free extras. Unfortunately we have to read your were no satisfied with the choice of English TV channels...

Bristol
Reviewed 1 February 2017 via mobile

Stayed at this hotel for three nights at the beginning of December to visit the Christmas markets/art galleries. We travelled from the airport using the airport bus which you get right outside the airport terminal and we got off at Schwedenplatz which is about 5 or 6 mins walk to the hotel. The hotel has a small reception area and...

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1Thank julie v
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you so much for sharing your wonderful feedback regarding your recent stay at Mercure Wien Zentrum. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed our great city center location within walking distance of popular Vienna attractions...

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Wien Zentrum
Mercure Wien Zentrum
Cuisines: Austrian, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: RM454 - RM974 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 105
Reservation Options:
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Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna
Hotel Style:
#63 Business Hotel in Vienna
#80 Family Hotel in Vienna
#86 Luxury Hotel in Vienna
#89 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wien Zentrum staff and other travellers.
18 questions
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Questions? Get answers from Mercure Wien Zentrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a renovated room if you are going for a Standard Room”
 of 5 bubbles travellingbatgurl, 23 Mar 2017 | Read review
“rooms facing the streets in the back”
 of 5 bubbles Editura, 13 Feb 2017 | Read review
“the higher up the better because of street noise from bar people”
 of 5 bubbles 2Horst2, 2 Jan 2017 | Read review
“Good location”
 of 5 bubbles Foster73, 15 Dec 2016 | Read review
“There is some street noise but it is a city and its not a problem.”
 of 5 bubbles Penrithperson, 24 Nov 2016 | Read review
5 of 5