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Mercure Wien Zentrum

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Mercure Wien Zentrum
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1,396 Reviews from our TripAdvisor Community

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Showing 572: English reviews
London
Reviewed 1 week ago

We were here for New Year in room 329, beautiful room lots of space and good sized bathroom complete with bath (always a nice to have the option of bath or shower). Lovely comfortable bed. Staff were very friendly and helpful and internet connection was very fast. The old town and museum quarter are all within walking distance and there...

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Helpful?
Thank RuthyUK
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you very much for your goof feedback regarding your recent stay at the Mercure hotels. According to your description you stayed in our unique boutique hotel Mercure Vienna First, just few steps away. We are glad to read you enjoyed your stay there over New Years Eve and appreciate all of your kind words to our...

Galway, Ireland
Reviewed 1 week ago via mobile

We stayed here for one night while visiting Vienna. The hotel is very centrally located. I am a member of accor hotels so I usually get a discount. The room we were initially shown was on the eighth floor and was very small. There were two single narrow beds pushed together. Where the beds lined up didn't look very comfortable....

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Helpful?
1Thank lucytynan
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you having taken your time to review your recent stay at Mercure Wien Zentrum. We are delighted to hear that you enjoyed your stay with us, especially our friendly employees and your upgrade to one of our privelege rooms. If your travel plans will bring you back to Vienna, it would be our pleasure to welcome...

erode
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights.very close to metro and tram stations.lot of restaurants and pubs nearby.will definitely recommend this for travellers from Indian as three Indian restaurants nearby.weekends are very noisy as there is a famous pub in the next block

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Helpful?
Thank drramesherode
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for the time you took to review your recent stay at Mercure Wien Zentrum. You are right, if you want to explore the city center there is no better starting point than our hotel. It is so nice to hear that you have enjoyed it! We appreciate your feedback and look forward to your future...

Cairo, Egypt
Reviewed 2 weeks ago via mobile

Hotel was situated in a very good location, everything is at walking distance and 2 metro stations nearby. Room was clean, a bit small though. Staff were friendly, overall a very good experience in Vienna.

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Helpful?
Thank ShadyHany
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay at Mercure Wien Zentrum. We appreciate your kind remarks about our great city center location, your room and most of all our service. We are glad we were able to create some wonderful Vienna memories for you. Kind regards Kerstin Allabauer Front Office Assistant Manager

Affoltern am Albis, Switzerland
Reviewed 2 weeks ago

We have chosen the hotel because of the location and the fact that we had an older person with us. Real good choice. You can visit all the places you like either fully on foot or with easy access to the underground stations either on Stephansplatz or Schwedenplatz. The hotel itself was good although we had more friendly experience at...

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Helpful?
Thank 2Horst2
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for choosing Mercure Wien Zentrum for your stay in Vienna. It is wonderful to know you had a pleasant and comfortable stay with us and you enjoyed our great location within walking distance of popular Vienna attractions. I will forward you comment to our breakfast buffet to the responsible department. The Hotel Mercure Wien Zentrum...

Manchester, United Kingdom
Reviewed 4 weeks ago

excellent location,a few minutes walk from local transport (trams and u-bahn),although a lot of the sites are within walking distance,Stephans Dom,Rathaus etc.The hotel is clean and comfortable,but the standout feature is the staff,friendly,helpful and attentive.I will certainly be returning.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Ian F
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for having taken your time to review your recent stay with us. We greatly appreciate your review and your wonderful praises. Our staff take pride in all they do and it is always motivating for them to receive such kind comments as yours. I will forward your comments with all of them! We wish you...

Reviewed 5 weeks ago via mobile

The hotel was very good. 1. Great location , about 4 minutes walk to stephanplatz. And near 2 U bahn stations. 2. Rooms are modern, and very comfortable. 3. Bathroom is very clean and new. 4. Reception is friendly and very efficient. 5. Great breakfast. Rich and tasty. One thing that needs some light improvements: Wifi is intermittent. Not very...

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Helpful?
Thank Itzco
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for your feedback regarding your recent stay at Mercure Wien Zentrum. We are very happy to read that our great location, the modern rooms and the kindness of our staff members were to your satisfaction. Please note that we are already working on a solution to improve the quality of our internet! We appreciate your...

Rockingham, Australia
Reviewed 15 December 2016

I recommend this Hotel, great location, good service and nice rooms. The rooms had evervthing we needed, although we didn't stay it in to long, too busy walking around town. Our party of 6, really enjoyed the number of restaurants close by and the nice easy walk to all sorts of transport (bus, train, tram, tourist bus). We loved Vienna...

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Helpful?
Thank Foster73
KAllabauer, Leiter Gästebetreuung at Mercure Wien Zentrum, responded to this review

Dear Mercure Guest! Thank you for your kind words regarding your recent stay at Mercure Wien Zentrum. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed your room facilities and our great city center location. We wish you a joyful and...

Portsmouth, United Kingdom
Reviewed 9 December 2016 via mobile

Using advice from the hotel, we got the bus which was waiting outside the airport and it took us (for €8 each) to within two minutes walking distance to the hotel. Hotel staff were very welcoming and offered advice including where to find the best Christmas markets which was very helpful. Our room was very clean and well presented and...

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Helpful?
1Thank Hdw2016
KAllabauer, Leiter Front Office at Mercure Wien Zentrum, responded to this review

Dear Mercure guest, reading your feedback is keeping us smiling! Thank you so much for your great and motivating words! We will share your comments with the entire team! We are happy that you could obviously enjoy your holiday during christmas time, exploring our famous markets and all other beauties of Vienna. Breakfast - the perfect way to start the...

Glasgow, United Kingdom
Reviewed 7 December 2016

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Helpful?
Thank gordon h
KAllabauer, Leiter Front Office at Mercure Wien Zentrum, responded to this review

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Mercure Wien Zentrum
Mercure Wien Zentrum
Cuisines: Austrian, European, Central European
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Right in the heart of Vienna in the historic city centre. Not only business life of the city takes place in close neighbourhood, also cultural life pulsates all around : St.Stephans cathedral, the State Opera, the recently re-opened Albertina, Hofburg, Museums Quarter and the exclusive shopping areas are within walking distance. The hotel offers all facilities for a perfect stay and more: individual service with Viennese charm and the world famous Viennese Cuisine. ... more   less 

Additional Information about Mercure Wien Zentrum

Address: Fleischmarkt 1a, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City , Innere Stadt
Price Range: RM453 - RM891 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Wien Zentrum 4*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Orbitz and Travelocity so you can book your Mercure Wien Zentrum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Wien Zentrum Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Hotel Vienna
Hotel Style:
#63 Business Hotel in Vienna
#80 Luxury Hotel in Vienna
#80 Family Hotel in Vienna
#89 Romantic Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Wien Zentrum staff and other travellers.
17 questions
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Questions? Get answers from Mercure Wien Zentrum staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher up the better because of street noise from bar people”
 of 5 bubbles 2Horst2, 2 Jan 2017 | Read review
“Good location”
 of 5 bubbles Foster73, 15 Dec 2016 | Read review
“There is some street noise but it is a city and its not a problem.”
 of 5 bubbles Penrithperson, 24 Nov 2016 | Read review
“Get a room on the north side of an upper floor - these overlook an attractive pedestrian-only street.”
 of 5 bubbles ChristopherB712, 15 Nov 2016 | Read review
“Get a metro app on your phone. Front desk knows which app to get. This helped us jump from Underground to Tram to Bus like pros.”
 of 5 bubbles gooddoug1968, 12 Oct 2016 | Read review
5 of 5
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