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Best Western Premier Kaiserhof Wien

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1,589 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
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Oklahoma City, Oklahoma
Reviewed today NEW

What an absolutely wonderful stay we had at the Best Western Premier Kaiserhof Wien. The front desk personnel were both a lot of fun and informative, helping us get around the city to different venues. The complimentary breakfast was the best we experienced in our two weeks of travels across Europe. All types of meats and cheeses, fresh breads and...

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Helpful?
Thank Tonymaynard
Windsor and Maidenhead, United Kingdom
Reviewed 3 days ago NEW

Very comfortable room, immaculate. Friendly helpful staff. Excellent breakfast. Perfect location for access on foot to centre shops and tourist attractions. Part of group of 30 people and all enjoyed this hotel.

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Helpful?
Thank Dudley R
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Dudley, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you at the KAISERHOF Wien again. Kind regards Yours KAISERHOF Team

Reading
Reviewed 1 week ago

The hotel is in a great location, within easy walking distance of the Opera House, old town and shops, NachtMarkt - lots of restaurants and coffee houses within 10 minutes. All the staff were unfailingly friendly,welcoming and helpful. The breakfast was plentiful, lots to choose from and hot and cold options including delicious pastries. We booked the hotel transfer to...

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Helpful?
1Thank Happyholidays1206
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning from Vienna, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

surrey
Reviewed 1 week ago

Stayed with another couple 9th-12th Feb and found this a lovely clean and apparently very recently refurbished hotel , within walking minutes of the centre and the Opera house / tour-bus main stops/ key sites. Staff all really pleasant and helpful and the hotel very well looked after. Breakfast buffet covers all options and a perfect set-up for the day...

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Thank griswaldsSurrey
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Reviewed 1 week ago via mobile

Nice hotel, comfortable and clean rooms. Very close to city centre. Excellent breakfast with many options for vegetarians as myself. Staff is friendly and happy to help in anything. Strongly recommend it

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Helpful?
Thank Irene G
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Irene, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoming you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Winnipeg, Canada
Reviewed 1 week ago

The employees are what made this hotel excellent. Great job done. The front desk staff all spoke English very well. They were always asking if I needed anything and always said good morning and good evening, the breakfast had a hugh assortment of food.

Review collected in partnership with Best Western
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Helpful?
Thank Marie D
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning Marie, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and we look forward to welcoing you back again at the KAISERHOF Wien. Kind regards Yours KAISERHOF Team

Valencia
Reviewed 1 week ago

First of all, the location. Less than five minutes walk from Carlsplatz Underground Station, it is easy to find after arriving at the airport. Secondly, Carlsplatz is a hop, skip and a jump from The Opera House, the main pedestrianised shopping street and the trams on the Ringstrasse taking in a lot of Vienna's wonderful sights. There are also a...

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2Thank Stephen A
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Stephen, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback. Thank you for your fantastic and kind words. We look forward welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Reviewed 2 weeks ago

This is the best hotel we have ever stayed at anywhere in the world. The staff was absolutely wonderful, the room was beautiful, and there was a first class breakfast buffet very morning. The lounge and library near the lobby were also very nice places to relax..

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Helpful?
Thank Theo G
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Theo, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and would be delighted to welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

Reviewed 2 weeks ago

This was a fantastic find in Vienna. Centrally located and an easy walk to all you want to see. The rooms had beautiful high ceilings with luxurious draperies. Large TV with some English channels, plenty of music and movies. Comfy bed and lots of space at a good value. Highly recommended!

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Helpful?
Thank Debbie B
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Debbie, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and would be delighted to welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

Yorkshire, United Kingdom
Reviewed 2 weeks ago

The hotel is in a very good location, it's a 5-10 minute walk to the city centre. The reception and communal area's of the hotel are bright, very well furnished and spotlessly clean, all of the staff we encountered were extremely pleasant, friendly and helpful. Our room was also well furnished and spacious with a large and very comfortable bed,...

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2Thank Sm0key2010
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you so much for taking time to comment your stay at the Best Western Premier Kaiserhof Wien. We appreciate your compliments and your feedback and would be delighted to welcoming you back again at the KAISERHOF Wien one day. Kind regards Yours KAISERHOF Team

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Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last renovation 2015/16). The familiar private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers special "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. Best Western Premier Kaiserhof Wien is a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: RM583 - RM1,231 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#4 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#5 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
32 questions
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Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th floor was very quiet, especially at the back”
 of 5 bubbles Happyholidays1206, 15 Feb 2017 | Read review
“A wide range of rooms, all quiet and very clean.”
 of 5 bubbles 336doreens, 28 Jan 2017 | Read review
“Had third floor corner room, which was a quit room”
 of 5 bubbles coenraadb007, 21 Jan 2017 | Read review
“Get a Romance room. Book and pay ahead for great rates.”
 of 5 bubbles macra123, 18 Jan 2017 | Read review
“Rooms on Frankenberggasse quiet”
 of 5 bubbles stebergannika, 11 Jan 2017 | Read review
5 of 5