We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Best Western Premier Kaiserhof Wien

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$212*
US$188*
Great Deal
US$212*
US$212*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Best Western Premier Kaiserhof Wien
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,675 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Best Western Premier Kaiserhof Wien
See the most recent reviews
Showing 1,094: English reviews
Brussels, Belgium
Reviewed 3 September 2015

My title says it all, check in was swift and the lady on reception was lovely, I managed to park outside and the fee for 24 hours was less than 5 euros. The room was a very good size and the bed was super comfortable, my only gripe would be lack of English TV channels from the wide selection. Star...

 Report
Helpful?
Thank Brian W
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Brian, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback. Concerning the TV programme, we apologize that we are not able to offer more english/british tv channels, but the offered channels are the offered channels by or TV provider. We are looking foreward...

Hertfordshire, United Kingdom
Reviewed 2 September 2015

Stayed at this hotel for one night while on business. The staff was very helpful and friendly. The hotel is located conveniently near the city centre. The room I had was big compared to other hotels of a similar class. The cleanliness cannot be faulted. The décor was really elegant and the room amenities left nothing to be desired.The Wi-Fi...

 Report
Helpful?
1Thank travelvasi
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Morning, thank you so much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and look forward to welcoming you back again at the KAISERHOF Wien. Sunny greetings from Vienna Yours KAISERHOF Team

Reviewed 1 September 2015

What this hotel lacks in 5 star ambience it overcomes with exceptions staff!! The reception staff are inviting, helpful and charming. The housekeeping staff consistently greeted us: good morning/afternoon, how may i help you? Again, this isn't a luxury hotel, but it has old world charm and sophistication: well appointed and maintained, modern services, and comfortable. The hotel is located...

 Report
Helpful?
Thank RocketReview4U
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and hope...

Chester, United Kingdom
Reviewed 31 August 2015

Hotel was located approximately a 10 minute walk to the State Opera House on the edge of the city centre. The hotel was superb, exceptionally clean, bedroom and bathroom were a good size and well equipped for a standard room. The staff exceptionally friendly and helpful. The breakfast was amazing, the best quality and quality was the best of any...

 Report
Helpful?
1Thank John T
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear John, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and hope...

London, United Kingdom
Reviewed 31 August 2015

The hotel is situated very central to Vienna, and affords excellent accommodation, friendly, helpful and professional staff . The room was spacious and very comfortable. The reception and bar staff went out of their way to extend a warm welcome. Christa provided a five star friendly service as our receptionist.....she was closely followed by her colleagues and other front of...

 Report
Helpful?
1Thank Ken603030
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon Ken, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and...

Manchester, United Kingdom
Reviewed 30 August 2015

Fantastic stay at the Kaiserhof - it is very conviently located close to Karlplatz, meaning that you can very quickly get around Vienna and also visit attractions that bit further afield. We found the hotel to be good value, and the staff very helpful. Breakfast was fabulous. There are some nice restaurants close to the hotel if your daytime adventures...

 Report
Helpful?
2Thank GemZ77
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and hope...

Nottingham, United Kingdom
Reviewed 30 August 2015

We arrived to a warm welcome by friendly and efficient staff. The room was spacious and comfortable. Breakfast was excellent with a very wide choice. The hotel is very conveniently situated for visiting Vienna - public transport is close by both tram and metro. It is also close enough to walk into Vienna old town. Public transport in Vienna is...

 Report
Helpful?
1Thank Robert S
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and hope...

Sale Cheshire UK
Reviewed 30 August 2015 via mobile

Stayed at the Kaiserhof for 4 nights at end of August. It is ideally situated on a quiet sidestreet, a five minute, easy walk from the Opera House and centre of Vienna. As soon as you walk in there is a relaxing, friendly atmosphere and a warm welcome from all staff. We stayed in a 'Romantik' room on the third...

 Report
Helpful?
1Thank 3,574
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. Your opinion is important to us, because feedback and the information after a guest stay is the best way to improve our service and make every stay as comfortable as possible. We appreciate your compliments and your feedback and hope...

Helsinki, Finland
Reviewed 27 August 2015

This is very good hotel for the money. Excellent breakfast with a lot of different choices, rooms are clean- and quit. Beds in the rooms are very comfortable! The staff is very helpful in all kind of issues. Location is close to city center and metro station.

Review collected in partnership with Best Western
 Report
Helpful?
1Thank Kari T
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Dear Kari, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. All the best from Vienna Yours KAISERHOF Team

skipton
Reviewed 27 August 2015

We received a warm greeting when we arrived and every time we entered the hotel. Every member of staff had a friendly manner. Reception,Christa in particular booked concerts and restaurants for us and could not be be more helpful. Hotel air conditioning proved a godsend with the very high outside temperatures. The bar/Lounge is very comfortable and excellent service. Breakfast...

 Report
Helpful?
1Thank Geoff H
KaiserhofWien, Verkaufsleiter at Best Western Premier Kaiserhof Wien, responded to this review

Good Afternoon, thank you very much for taking time to comment your stay at the BEST WESTERN PREMIER Kaiserhof Wien. We appreciate your compliments and your feedback and hope to welcome you back again at the KAISERHOF Wien. All the best from Vienna Yours KAISERHOF Team

1,264 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (599)
Viewed
Dining (68)
Viewed
Hotel & Grounds (88)
Viewed
Room/Suite (115)
Viewed
Bathroom (38)
Viewed
View from Room (11)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (278)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (579)
Viewed
Admiral Suite (63)
Viewed
Allergen Free Room (47)
Viewed
Amenities (94)
Viewed
Kaiserhof Business Room (45)
Viewed
Kaiserhof Classic Twin Room (44)
Viewed
Kaiserhof Petit Room (53)
Viewed
Kaiserhof Romantic Room (54)
Viewed
Dining (80)
Viewed
Suite (56)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (86)
Viewed
Room/Suite (41)
Viewed
Hotel & Grounds (15)
Viewed
Dining (6)
Viewed
View from Room (2)
Viewed
Bathroom (3)
Viewed
Business Centre/Function Rooms (5)
Viewed
Other (14)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Vienna hotels
Neubau
Hotel Sans Souci Wien
Hotel Sans Souci Wien
#1 of 361 in Vienna
1,340 reviews
Inner City
The Guesthouse Vienna
The Guesthouse Vienna
#2 of 361 in Vienna
782 reviews
Neubau
Hotel Altstadt Vienna
Hotel Altstadt Vienna
#9 of 361 in Vienna
2,100 reviews
Show Prices
Show Prices
Show Prices
Mariahilf
Small Luxury Hotel Das Tyrol
Old University Quarter
Hollmann Beletage
Hollmann Beletage
#7 of 361 in Vienna
1,033 reviews
Serviten Quarter
Best Western Premier Harmonie Vienna
Show Prices
Show Prices
Show Prices

Staying in Wieden

Neighbourhood Profile
Wieden
The fourth district combines elegant tradition with contemporary style and relaxed living. More than a dozen town palaces and churches such as St. Charles Borromeo have added glamour to a neighbourhood known for its traditional retail and crafts shops, taverns, cafés. Wieden is also home to Naschmarkt, Vienna’s largest street market. Many bohemian types have found their way to Wieden: meet them in trendy cafés and bars, shop alongside them for vintage items, enjoy Wien Museum’s and Kunsthalle’s modern temporary exhibitions, and hang out with the bees at Vienna’s most beautiful urban garden, Karlsgarten.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Room Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The KAISERHOF was built in 1896 (last partial renovation 2016/17). The familiar, private running hotel is located in a quiet area, close to the historical heart of Vienna. The State Opera House, St. Stephans Cathedral and the Naschmarkt are nearby. Bus, Tram and Metro-Station nearby. The natural friendliness of the staff, best quality service, and real love of detail give the hotel a unique attractive ambience. Tradition and the modernity combine here with true Austrian charme!Breakfast-Buffet also offers GLUTEN- and LACTOSE-FREE products. 74 Rooms on 6 floors. For our guests who suffer in allergies, the KAISERHOF Wien offers "allergy-friendly" rooms - which are furbished and designed to the needs and requirements for people who suffers in allergies. Categories: Petite, Classic, Business, Madame, Allergy-friendly, Romantic, Junior-Suites, Suites, the KAISERHOF Suite and the ADMIRAL Suite, are available. Fee W-Lan, public garage nearby. All rooms are equipped with aircondition and tea-& coffeemaker, minibar. Small Wellness-Area. KAISERHOF Wien runs as a NON-Smoking Hotel. ... more   less 

Additional Information about Best Western Premier Kaiserhof Wien

Address: Frankenberggasse 10 | 1040 Wien, Vienna 1040, Austria
Region: Austria > Vienna Region > Vienna > Wieden
Price Range: RM610 - RM1,268 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Premier Kaiserhof Wien 4*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Agoda, Priceline, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, HotelQuickly and Hotel.de so you can book your Best Western Premier Kaiserhof Wien reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Kaiserhof Wien Hotel Vienna
Best Western Hotel Vienna
Best Western Vienna
Vienna Best Western
Hotel Style:
#3 Spa Hotel in Vienna
#4 Romantic Hotel in Vienna
#4 Luxury Hotel in Vienna
#7 Family Hotel in Vienna
#13 Business Hotel in Vienna
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Best Western Premier Kaiserhof Wien staff and other travellers.
38 questions
Ask a question

See all questions (38)

Questions? Get answers from Best Western Premier Kaiserhof Wien staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top floors are more quiet.”
foodieMunich_Germany, 26 May 2017 | Read review
“We chose a junior suite, first class facilities.”
shaver2015, 21 May 2017 | Read review
“Rooms on street side quite as very little traffic”
846maureenr, 20 May 2017 | Read review
“Ask lots of question - staff are more than willing to help or direct you. Try the sauna!”
SSC-CP, 10 May 2017 | Read review
“Ensure you are in an area where the wifi router reaches you for a good signal.”
Lindaj99, 5 May 2017 | Read review
5 of 5
Cancelon
US$188* /night
View Deal
Expedia.comUS$212
TravelocityUS$212
Hotwire.comUS$212
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates