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28/01/2018 29/01/2018
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    Hotel Mercure Wien Westbahnhof

    Felberstrasse 4, Vienna 1150, Austria
    011 43 720 884660
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    28/01/2018 29/01/2018
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     4 people are viewing this hotel
    US$73
    US$64
    SAVE US$9
    US$70
    US$64
    Traveller (373)
    Room & Suite (117)
    Dining (18)
    Overview
    • Excellent21%
    • Very good46%
    • Average22%
    • Poor8%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (1,056)
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    1 - 5 of 367 reviews

    Reviewed 1 week ago via mobile

    This hotel is located near Westbahnhof station. Therefore it’s accessible to not only Vienna International Airport by bus but also the center of the city of Vienna by metro. The room was clean and tidy, and was equipped with a fridge, an electric pot, bath...More

    Thank Takeshi H
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

    Dear Takeshi H, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mark Huber Rooms Division Manager

    Hotel's Favourite
    Reviewed 23 November 2017

    I have stayed in this hotel a couple of times. As a gold member, I am pleased with the amenities and the special attention I am given. I had dinner at the restaurant and the foods served were impressive. The staff and crew are cordial...More

    Review collected in partnership with Accorhotels.com
    Thank brownpaper2003
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 28 November 2017

    Dear brownpaper2003, Thank you for taking the time and the effort to inform us about your experience concerning your recent stay at the Mercure Wien Westbahnhof. As a member of the Le Club Accor Hotels program and as a kind returning guest of ours, your...More

    Reviewed 2 weeks ago

    friendly staff and walking distance from westbanhof station are plus points. though neat and clean very small rooms no space to even move around, and looks like not refurbished from long time. toilet and bathrooms are too small. NOT value for moneyMore

    Thank srirangarajan
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

    dear srirangarajan, Thank you for taking the time to tell us about your experience at the Mercure Wien Westbahnhof. Your comments are very important to us. It is always a pleasure to receive positive but also critical feedback, so that we can improve the quality...More

    Reviewed 3 weeks ago

    The stay was ok. The first room I was given was awful - disgusting smoke smell and I specifically ordered a non-smoking room. I went back but the reseption employee assured me the room was non-smoking. At the and she replaced the room and the...More

    Review collected in partnership with Accorhotels.com
    Thank leoch
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 2 weeks ago

    Dear leoch, I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously...More

    Reviewed 11 December 2017

    Hotel has a very good location, easy to access from the airport. Breakfast was very good, very diversified. Rooms had to be updated, the furniture from the room and from the bathroom are a little bit oldMore

    Review collected in partnership with Accorhotels.com
    Thank romica m
    Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 14 December 2017

    Dear romica m, Thank you very much for your visit at Mercure Wien Westbahnhof and for taking the time to write a review. We very much appreciate the high ratings as well as the great feedback on our breakfast. We are committed to providing our...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Banquet Room
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$70 - US$129 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #106 Luxury Hotel in Vienna
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 252
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Agoda, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Hotel Mercure Wien Westbahnhof reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Austria >
    • Vienna Region >
    • Vienna
    • Also Known As
    • Mercure Wien Westbahnhof ,
    • Mercure Hotel Vienna
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    Traveller (373)
    Room & Suite (117)
    Dining (18)
    Hotel & Grounds (251)
    Bathroom (37)
    Family and Play Areas (4)
    Business Centre & Event Rooms (1)
    Nearby
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    Ask a question
    Questions & Answers
    ALW125
    30 May 2017|
    AnswerShow all 5 answers
    Response from MarkHuber | Property representative |
    Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
    1
    Vote
    Jolie T
    25 January 2017|
    AnswerShow all 4 answers
    Response from MarkHuber | Property representative |
    Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
    0
    Votes
    Parneet S
    26 August 2016|
    AnswerShow all 4 answers
    Response from EmanSaad1 | Reviewed this property |
    ‫Hello there is only electric kettle‬
    1
    Vote
    Google Translation
    Room Tips
    "Do not go to level 8 (no direct elevator, need stairs as well)"
    Read review
    "Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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    "Ask for a quiet room facing the yard. The noise from the main road is terrible."
    Read review
    "Ask for Air Conditioning"
    Read review
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