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Hotel Mercure Wien Westbahnhof

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Traveller (421)
Room & Suite (171)
Dining (25)
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Overview
  • Excellent21%
  • Very good46%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,114)
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Traveller rating
64
157
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40
22
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64
157
105
40
22
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All reviewstrain stationwelcome drinktea coffee making facilitiesconvenient locationminute walkexcellent locationthe main shopping streetvienna airportvisiting viennabreakfast roomcity centrewienmariahilferstrassereachablestopsconvenienceconcert
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1 - 5 of 388 reviews
Reviewed 2 days ago via mobile

This hotel is okay, but will not be one of my favourites. The staff were nice and it is located just at the edge of the city centre, close to train station, metro and tram. However the rooms and all the hotel is somehow feel...More

Thank Sándor H
Hotel's Favourite
Reviewed 4 weeks ago

This hotel is really convenient to the railway station and the airport coach drops off at the station. Very friendly staff and spacious rooms with air conditioning. Breakfast was very good. The evening menu is very limited, but there are many restaurants close by.More

1  Thank angelac542016
Response from JudithBrix, Front Office Manager at Hotel Mercure Wien WestbahnhofResponded 4 weeks ago

Dear angelac542016, thank you for taking the time to review your stay at Mercure Wien Westbahnhof. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we...More

Reviewed 6 days ago

The hotel is at a very good location if you arrive by train to Westbahnhof. It is close the Mariahilfer shopping street. The hotel offers an underground garage in the same building. The entrance of the garage is only a few step from the main...More

Review collected in partnership with Accorhotels.com
Thank Peter K
Response from JudithBrix, Front Office Manager at Hotel Mercure Wien WestbahnhofResponded 4 days ago

Dear Peter, thank you very much for your review. I am glad to read, that you enjoyed your stay with us. Great, that we could help you start your day with our breakfast buffet and that you used our location for exploring the city. Our...More

Reviewed 1 week ago via mobile

No shampoo or body wash. No welcome water. Extra for air conditioning. Location is near train access to Wein Underground. Other than this not much going for the hotel. Worst Mercure we've stayed in. They need to improve.More

Thank Edmund E
Response from JudithBrix, Front Office Manager at Hotel Mercure Wien WestbahnhofResponded 1 week ago

Dear Edmund, I am very sorry to read, that we did not meet your expectations. Please let me explain the points you mentioned: Our hotel is protecting our envoirment, for this reason all our bathrooms are equipped with refillable shampoo and body wash facilities. We...More

Reviewed 2 weeks ago via mobile

I stayed here with a Friend during a trip around Europe,most of the staff were friendly and helpful and even gave us tea bags and fresh milk ! However, the rooms had no air con which was annoying and there was no gym/pool which I...More

Thank Olivia R
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About
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Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$78 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in Vienna
#131 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$78 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Best Value Hotel in Vienna
#131 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (421)
Room & Suite (171)
Dining (25)
Business Centre & Event Rooms (11)
Family and Play Areas (4)
Questions & Answers
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ALW125
30 May 2017|
AnswerShow all 5 answers
Response from JudithBrix | Property representative |
Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
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