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Hotel Mercure Wien Westbahnhof

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Traveller (386)
Room & Suite (169)
Dining (22)
Overview
  • Excellent21%
  • Very good46%
  • Average22%
  • Poor8%
  • Terrible3%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
Offers from Hotel Mercure Wien Westbahnhof
Special Offer: CHEAPEST ONLINE RATES!
Hotel deals
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,078)
There are newer reviews for Hotel Mercure Wien Westbahnhof
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Traveller rating
63
151
98
39
19
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63
151
98
39
19
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All reviewstrain stationwelcome drinktea coffee making facilitiesconvenient locationexcellent locationthe main shopping streetminute walkeasy accesscentral viennabreakfast roomwiencitymariahilferstrassereachablestopsreceptionistkettle
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11 - 15 of 370 reviews
Reviewed 1 December 2017

Very well situated close to Westbahnhof and the shopping complex there. Rooms are adequate, beds comfortable, and a good choice at breakfast, even if you are on a Keto Diet. Highly recommended. for anyone visiting Vienna.More

Thank flyingdoc1
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 4 December 2017

Dear flyingdoc1, We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based...More

Reviewed 27 November 2017

Very convenient hotel for both business and pleasure. It is reachable by a direct non-stop bus from the airport (VAL1) and from the Westbahnhof, all parts of Vienna are within public transport reach. The room was comfortable and clean. The Internet easy and sufficient and...More

Review collected in partnership with Accorhotels.com
Thank PeNor
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 29 November 2017

Dear PeNor, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to...More

Reviewed 23 November 2017

I have stayed in this hotel a couple of times. As a gold member, I am pleased with the amenities and the special attention I am given. I had dinner at the restaurant and the foods served were impressive. The staff and crew are cordial...More

Review collected in partnership with Accorhotels.com
Thank brownpaper2003
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 28 November 2017

Dear brownpaper2003, Thank you for taking the time and the effort to inform us about your experience concerning your recent stay at the Mercure Wien Westbahnhof. As a member of the Le Club Accor Hotels program and as a kind returning guest of ours, your...More

Reviewed 23 November 2017 via mobile

Room is small - about 20sqm? , no aircon and we were given fan- is ok because is winter but summer time might be different, bed was ok- no slipper and toothbrush but can request from the housekeeping. breakfast is lovely- not much variety but...More

Thank VFerisca
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 1 December 2017

Dear VFerisca, thank you for sharing your impressions of your stay in our Hotel Mercure Wien Westbahnhof! I’m happy to hear that you enjoyed your stay with us and are thankful for the good rating. We’re looking forward to welcome you again and sending you...More

Reviewed 21 October 2017 via mobile

This is a corporate hotel conveniently placed closely to Vienna West Banhof station so useful for trams & trains only minutes ride to the centre. Very hot rooms as the air conditioning was turned off (it's October). So we had to open windows to the...More

Thank Higherkinders4
Response from MarkHuber, Manager at Hotel Mercure Wien WestbahnhofResponded 25 October 2017

Dear Higherkinders4, I am very pleased that you took the time to review your visit with us at Mercure Wien Westbahnhof. Thank you for your positive review, the nice feedback, and also for your critique. We take your input very seriously and I have already...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$79 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#126 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$79 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#126 Luxury Hotel in Vienna
Room types
Suites, Non-Smoking Rooms
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Traveller (386)
Room & Suite (169)
Dining (22)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ALW125
30 May 2017|
AnswerShow all 5 answers
Response from MarkHuber | Property representative |
Dear ALW125, thank you for asking. There are hairdryers in the room and there is an ironing room on the second floor. Best regards, Mark Huber Rooms Division Manager
1
Vote
Jolie T
25 January 2017|
AnswerShow all 4 answers
Response from MarkHuber | Property representative |
Dear Jolie T, thank you for asking. We serve our buffett breakfast on weekdays from 6.30am untill10.30am, on week-ends from 6.30am untill 11.00am. Best regards, Mark Huber Rooms Division Manager
0
Votes
Parneet S
26 August 2016|
AnswerShow all 4 answers
Response from EmanSaad1 | Reviewed this property |
‫Hello there is only electric kettle‬
1
Vote
Google Translation
Room Tips
"Do not go to level 8 (no direct elevator, need stairs as well)"
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"Make sure of the size of the room, whether they have AC, SAFE in the rooms or not. Higher floor better"
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"Ask for a quiet room facing the yard. The noise from the main road is terrible."
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"Ask for Air Conditioning"
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