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Enziana Hotel Vienna

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353 Reviews from our TripAdvisor Community

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Showing 107: English reviews
Reviewed 3 November 2016 via mobile

When we arrived there, the receptionist told us that the person handling the reservation made a mistake and overbooked. They sent us to a hotel that doesn't meet the price that we paid. Where the hallway and stairs going to the 2nd floor were stinky and room doesnt have a carpet on the floor. We called Enziana and told them...

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Helpful?
2Thank Jessika T
EnzianaManagement, Manager at Enziana Hotel Vienna, responded to this review

Dear Jessica, thank you very much for your message! We are very sorry this inconvenience happened to you! Please be assured that it we did not do it purposely. By mistake that overbooking occured and we tried our best to handle this bad situation as good as we can. I understand that the hotel we choose did not fulfil your...

Cluj-Napoca, Romania
Reviewed 31 October 2016

After a long drive we finally arrived at the hotel just to be told that the person in charge with the bookings messed the things up and the hotel is overbooked. They apologies and told us that they already booked another hotel for us, and it's just another 2 mins drive. So we went to the other hotel, that hotel...

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2Thank rodioo
EnzianaManagement, Manager at Enziana Hotel Vienna, responded to this review

Dear Guest, thank you very much for your message! We are very sorry this inconvenience happened to you! Please be assured that it we did not do it purposely. By mistake that overbooking occured and we tried our best to handle this bad situation as good as we can. I understand that the Hotel we choose did not fulfil your...

Madrid, Spain
Reviewed 22 October 2016

we stayed at this hotel during a work event. it was close to Belvedere palace and 15' walk to the city center. their rooms were confortable with a full bathroom and the crew were nice. Rennweg station is 5' away and a couple of trams can bring you to Prater or near ringstrasse. Nice hotel to spend a weekend and...

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Thank e_garcia2013
Brisbane, Australia
Reviewed 15 September 2016 via mobile

Greeted by friendly staff is always a plus this was the case here! Lovely breakfast nice clean rooms whilst no air con and a warm city when we visited . I would recommend this hotel .. Excellent value and again the staff made it a delightful couple of days

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Thank jett66255068
Reviewed 7 September 2016 via mobile

Booked for 3 nights...nice reception area and restaurant...but the room ..no minibar, no kettle, no air conditioning...safe door looked, bath door hardly to close, wi fi slowly...or at all...room clean ...towels white and changed daily...people nice...helpful...but really...I think for number of stars classification...they should improve rooms "assets "...otherwise good breakfast...hotel near to city centre..close to train station and tram station...

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2Thank Cristiana P
Perth, Australia
Reviewed 1 September 2016

I arrived at Enziana Hotel early afternoon after travelling 20 hours from Western Australia. My hotel room was booked 5 months beforehand. On arrival I was told that the hotel was overbooked! I was not happy. I was taken by taxi to another hotel on the opposite side of the city and the following morning returned to Enziana Hotel. I...

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Thank Helen T
Barnsley, United Kingdom
Reviewed 24 August 2016

Hotel is conveniently located for central Vienna and is fairly impressive on first entry into reception area. There are however a couple of concerns. The furniture in the reception area, although traditional and nice to look at, is extremely uncomfortable and almost impossible to sit on when having a quiet drink from the bar. It was very hot during our...

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Thank Martin R
Reviewed 15 August 2016 via mobile

Stayed from July 29th till Aug 1st, 2016 Good location - 5min walk to the train station and walking distance from Belvedere Palace Good eateries around where you can grab a bite or a drink even till late night, very convenient. Decent breakfast spread and clean room. Unfortunately, no air conditioning or fans in the room; since we were staying...

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1Thank Divyakant D
Sydney, Australia
Reviewed 14 August 2016

Stayed for 3 nights with the family. A little way out of the centre of town but that was not a problem. Very welcoming reception on arrival. We had 2 rooms, both very comfortable. Breakfast was great, loads of options, if you are hungry after brekky you are not trying. We had dinner in the restaurant twice and have to...

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2Thank AussieMumsy
Huddersfield
Reviewed 8 August 2016

Really special hotel. Loved the authentic alpine food and feel. The food was definitely restaurant standard. Breakfast was basoc but the evening meals included moss in the salads and was very unusual. I can definitely recommend the curd and violet ice cream.

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Thank Slaithwaitebob

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
WELCOME TO THE HOTEL VIENNA ENZIANA Dirndl and Lederhosen in the urban jungle We welcome you with rural charm in the heart of Vienna In future ENZIANA HOTEL VIENNA will be the only hotel in Vienna that offers Austrian tradition in the middle of this vibrant metropolis. Currently the hotel adapts to its new concept step by step. Enjoy with every stay a bit more Austrian ENZIANA flair! Visit the capital Vienna and enjoy the traditional hospitality of the country as an unique addition. Personal charm, individual atmosphere and our aim is your enthusiasm. Experience a combination of tradition and modernity. Book your country holiday in the heart of Vienna. SERVUS AT ENZIANA VIENNA HOTEL ... more   less 

Additional Information about Enziana Hotel Vienna

Address: Rennweg 51, Vienna 1030, Austria (Formerly Hotel Artis)
Region: Austria > Vienna Region > Vienna > Landstraße
Price Range: RM190 - RM2,041 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Enziana Hotel Vienna 3*
Number of rooms: 165
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Also Known As:
Artis Hotel Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Enziana Hotel Vienna staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every day cleaning, better wi-fi, better teppich, better Schrank”
 of 5 bubbles vitaid, 25 Nov 2016 | Read review
“A room with good air conditioning, if available”
 of 5 bubbles 601helent, 1 Sep 2016 | Read review
“Rooms at front, on busy main road, appear to be noisy although ours was at the back and fine.”
 of 5 bubbles G2855IQmartinr, 24 Aug 2016 | Read review
“Please check before reservation but do not choose this Enziana hotel.”
 of 5 bubbles zahidabbasm, 29 Jul 2016 | Read review
“Get rooms at the back as the front rooms are directly above the trams.”
 of 5 bubbles , 27 Jul 2016 | Read review
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