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K+K Palais Hotel

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#41 of 366 Hotels in Vienna
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983 Reviews from our TripAdvisor Community

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Showing 720: English reviews
Portsmouth, United Kingdom
Reviewed 1 week ago

Great clean hotel in a good location. Breakfast had a good variety and plenty of hot food replenished frequently, beds were comfy, staff all super friendly and helpful. Good location being close enough to the centre but still quiet and safe feeling area.

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Helpful?
Thank abi p
Surrey
Reviewed 1 week ago

The staff were helpful and friendly. It is very close (2 mins walk) from airport bus stop, close to underground station and easy walking distance to many sites. Nice breakfast the staff on duty in there were always smiling and welcoming. This is a lovely hotel and made our stay in Vienna enjoyable.

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Helpful?
Thank Ann846
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear guest, we truly appreciate your feedback and I am happy to learn that everything met your expectations upon your recent stay. I very much hope we may welcome you back in the near future. Best regards from Vienna, Your K+K Palais Hotel

London, United Kingdom
Reviewed 1 week ago

Really lovely hotel for a mini break, very near town attractions, friendly staff and great breakfast. Rooms were spacious and a very comfy bed, no English TV but who wants to watch TV when in Vienna anyway, so mcuh to see and do.

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Helpful?
Thank Abigail W
Ruislip, United Kingdom
Reviewed 2 weeks ago

Lovely hotel, suited our needs for visiting Christmas Markets, clean good location, helpful staff, great breakfast couldn't have asked for more. Will certainly look out for KK hotels for any future city breaks we take.

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Helpful?
Thank 950julie1960
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear guest, thanks a lot for sharing your positive review on TripAdvisor and for your comment about our service, location and breakfast. We would really appreciate it to welcoming you back again. Best regards from Vienna, Your K+K Palais Hotel Team

Sarajevo, Bosnia and Herzegovina
Reviewed 2 weeks ago

Breakfast average with limited offer! Receptionist speaks English badly. Rooms are very clean. Hotel is situated in hart of Vienna. Parking lots very limited. Airport bus shuttle station is very closed to hotel ( 3 min. walk).

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Helpful?
Thank guest_ba
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear guest, I apologize that you were disappointed with your experience here at our K+K Palais Hotel, especially so because our guest satisfaction is very important to us and we try hard to ensure that all of our guests have a rewarding stay. We would be happy to welcome you back in our hotel in the future. Kindest regards from...

Cambridge, MA
Reviewed 2 weeks ago

I booked a triple here for 5 nights in November, based on a good experience with another hotel in this chain, the K+K Opera Hotel in Budapest. We came away with mixed feelings. We requested early check in because one of our party was arriving in the morning from NY. When she got there, the room was not ready, so...

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Thank Padmapada
London
Reviewed 2 weeks ago

Great hotel. Fab location! Just need to upgrade beds. Would go back again! Beautiful city, Christmas markets were amazing, we loved them very much, easy to walk too, horse and cart trip was fab. That's a must!

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Thank X9017XIdavidb
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Guest, a big thank you for your comment on TripAdvisor. We very much appreciate your feedback, we would be happy to welcome you back in the future. Best regards from Vienna, Your K+K Palais Hotel

St Albans, United Kingdom
Reviewed 2 weeks ago

This is a great hotel to stay in. It's quiet location is within walking distance of the city centre and major tourist sites. The rooms are well equipped and the beds really comfortable. Breakfast was excellent with a lot of choice and attentive staff. The receptionist recommended local Vienesse restaurants for our evening meals which were within walking distance to...

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Helpful?
Thank rocherica
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Rocherica, Thank you your wonderful review of our Hotel. We truly appreciate your feedback and we are happy to learn that everything met your expectations upon your recent stay. I very much hope we may welcome you back in the near future. best regards from Vienna, Your K+K Palais Hotel team

Central Florida, Florida
Reviewed 2 weeks ago

Basic hotel. Room was a bit outdated and no view at all since the window was at about 8 feet up. Bathroom was nice but don't understand the 1/3 of a shower door. Only invites water to be splashed everywhere. Rather have 2 doubles than 2 singles in a double room.

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1Thank brianjA2616SG
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear brianjA2616SG, We are very sorry to read that your stay with us didn't met your expectations. We would have done our best to offer you another room if we had known that you didn't like your room. Although we would be very happy to welcome you back at K+K Palais. With best regards from Vienna, Your K+K Palais Hotel...

Island of Malta, Malta
Reviewed 2 weeks ago

Great location, friendly staff, especially the staff at Breakfast, which is highly recommended as there's a good choice. Hotel located walking distance to Stephanplatz, shops and restaurants. Rooms are spacious and also has tea/coffee facilities in the room.

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Helpful?
Thank Theresa C
KKPalaisHotel, Guest Relations Manager at K+K Palais Hotel, responded to this review

Dear Theresa C, We want to thank you very much for your positive feedback! We are happy to read that everything met your expectations. It would be a pleasure for us to welcome you back in one of our K+K Hotel! Regards from Vienna, Your K+K Palais Hotel team

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Staying in Inner City

Neighbourhood Profile
Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Behind an elegant old facade lies this hotel of great sophistication and modern luxury a historical building once belonging to the imperial family. As all K + K Hotels it offers state-of-the-art amenities elegantly furnished rooms and the personal service of highly trained and motivated staff. Its quiet location in the Vienna city center and its close proximity to St. Stephens Cathedral to the pedestrian area and underground stations make it particularly attractive. Free WiFi in all guest rooms and public area. Free access to the Internet Lounge (PCs, printer and international newspapers). Complimentary coffee and tea making facilities in the rooms. ... more   less 

Additional Information about K+K Palais Hotel

Address: Rudolfsplatz 11, Vienna 1010, Austria
Region: Austria > Vienna Region > Vienna > Inner City
Price Range: RM587 - RM1,138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — K+K Palais Hotel 4*
Number of rooms: 66
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Also Known As:
k Palais Hotel
Hotel k Palais
Hotel Style:
#32 Romantic Hotel in Vienna
#35 Luxury Hotel in Vienna
#43 Business Hotel in Vienna
#47 Family Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from K+K Palais Hotel staff and other travellers.
16 questions
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Questions? Get answers from K+K Palais Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't worry about noise at the front of the hotel, and ask for a front room if you like a view of the park.”
 of 5 bubbles Padmapada, 23 Nov 2016 | Read review
“All rooms are quiet; ours was an inward facing, courtyard room.”
 of 5 bubbles LynCaswell, 31 Oct 2016 | Read review
“Our party occupied three rooms. All overlooked a flat roof but were comfortable and quiet. Rooms at front would overlook a nice square.”
 of 5 bubbles DerekF73, 16 Oct 2016 | Read review
“Ask for a room at the front overlooking the park.”
 of 5 bubbles Andifos, 9 Oct 2016 | Read review
“Choose a room facing the park”
 of 5 bubbles Alhuja, 4 Oct 2016 | Read review
5 of 5
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