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Arcotel Kaiserwasser

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#120 of 366 Hotels in Vienna
Certificate of Excellence
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621 Reviews from our TripAdvisor Community

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Showing 276: English reviews
Reviewed 1 week ago

This is a nice and well located hotel. Clean and cosy. Nice breakfast. Good service. Very close to the meeting center and the Donau shopping center. Very close to metro station. Tidy and quiet. Big rooms.

Thank Marija Z
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Marija Z, thank you very much for your kind feedback. We are happy that you were satisfied with the location of the hotel, since it is opposite of a metro station leading to the city centre within a few minutes, as well as to the Donauzentrum, which is the biggest shopping centre inside of Vienna. Likewise it is great...

Tel Aviv, Israel
Reviewed 2 weeks ago

Good hotel, on arrival my credit card was reserved for 150 Euros. Internet is good, but every day I needed to login once again, excellent breakfast. Airport bus ( line 3 ) stop next to the hotel door. Very close to the underground, good service.

Thank Dmitry_XYZ
ARCOTEL_Kaiserwasser, Front Office Manager at Arcotel Kaiserwasser, responded to this review

Dear Dmitry, thank you for the great feedback to your stay in our hotel. We are glad that you have enjoyed your stay with us, even though you had to log onto the WIFI each day once again. Please be informed that we are already working on finding a better solution for this, to guarantee a better comfort to our...

Reviewed 2 weeks ago via mobile

The hotel is really nice. Clean, rooms are big enough, staff is friendly. The metro station is across the street and it's really easy to get around the city. The centre is 5 minutes away form the hotel by metro.

Thank Katja Š
Reviewed 3 weeks ago

Very close to the business area, close to the metro station, not so far from the city. Rooms are clean, comfortable. Breakfast ok; if the hotel is full, you can have problems to find a place to have breakfast. One small mention: I run out of shower/shampoo and it was not refilled, even if the maid was in the room...

Thank lumidobri
Reviewed 3 weeks ago

Good hotel, Right next to metro station and not far from central city. Comfortable for business, but not overly expensive. Good breakfast buffet. Didn't have any services request. Room is spacious and confortable.

Thank Alan M
Vienna, Austria
Reviewed 4 weeks ago

I would say it s worth the money. It s not gonna be the place you dreamt of. And it s not gonna be what you ll remember when you think back to your trip. But it will do what is s supposed to be. The rooms are nice and clean, offer enough space, rather modern interior, the bathrooms are...

Thank amirkarim2016
Cardiff, United Kingdom
Reviewed 12 December 2016

This is a large slightly dated 1980/90's type hotel that is only a short 4/5 metro stops from the real centre of Vienna. The bedrooms, as with the hotel itself are large but a bit on the minimalist side although perfectly OK. Everything was very clean and tidy and staff were helpful and professional. Breakfast and lunch were good and...

Thank Ichdien000
Hanoi, Vietnam
Reviewed 27 November 2016

I had a business trip in Vienna two weeks ago staying at Arcotel Kaiserwasser Hotel. From the Vienna International Airport, take Airport shuttle bus and stop by Vienna International Centre. The bus stop of Vienna Airport Lines is directly in front of the hotel. If you take a Wiener Linien rail, go to Kaisermuhlen VIC in U1 line to get...

Thank ThuanSoldier
Reviewed 18 November 2016

Located across the road from the Metro station and the Austria Center the hotel is a great destination for Center's visitors, e.g. for conferences. Rooms looking to the road a little bit noisy, but not that much. Rooms are spacious enough and the amenities are OK. Staff is good. Breakfast is nice. Places to eat are not many around, but...

Thank silencd
Reviewed 17 November 2016 via mobile

Typical hotel, but the WiFi connection was awful, so for the business hotel its not the best one to choose. And be aware, they require deposit from your credit card. I personally have never met this before.

Thank Mihkel M

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The superior-hotel is situated opposite of the UNO City and the Austria Center Vienna, and combines due to its location nature and urbanity. Eight seminar rooms with a total of 350 sqm provide meeting capacity for up to 280 people. The restaurant UNO impresses guests with seasonal delights and a choice of exclusive wines. 282 rooms, suites, apartments and theme rooms,as well as spacious business suites are awaiting the guests.Exclusive highlight is the executive floor with its own reception and lounge on the fifth floor. Mini bar consumption, WIFI high speed internet and access to the executive lounge - offering snacks, soft drinks, coffee and tea - are included in the room rates of executive rooms, apartments, superior rooms, suites and theme rooms. ... more   less 

Additional Information about Arcotel Kaiserwasser

Address: Wagramer Strasse 8, Vienna 1220, Austria
Region: Austria > Vienna Region > Vienna
Price Range: RM327 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Arcotel Kaiserwasser 4.5*
Number of rooms: 282
Reservation Options:
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Also Known As:
Arcotel Kaiserwasser Vienna
Arcotel Kaiserwasser Hotel Vienna
Hotel Style:
#19 Spa Hotel in Vienna
#58 Business Hotel in Vienna
#68 Romantic Hotel in Vienna
#75 Family Hotel in Vienna
#88 Luxury Hotel in Vienna
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Questions & Answers

Here's what travellers have asked, with answers from Arcotel Kaiserwasser staff and other travellers.
5 questions
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Questions? Get answers from Arcotel Kaiserwasser staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prefer to ask not road side room.”
 of 5 bubbles Dmitry_XYZ, 4 Jan 2017 | Read review
“Ask for a room at back of the hotel as front is on a busy road and can be very noisy”
 of 5 bubbles Ichdien000, 12 Dec 2016 | Read review
“Stay somewhere else - an underground ride to get to the exhibition center is a smnall price to pay”
 of 5 bubbles HealthUK, 13 Nov 2016 | Read review
“Ask for a room that faces the Kaiserwasser.”
 of 5 bubbles , 11 Sep 2016 | Read review
“Fourth floor was quiet”
 of 5 bubbles roaming2015, 4 Sep 2016 | Read review
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