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BEST WESTERN Chesterfield Hotel

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177 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Tromso, Norway
Reviewed 6 days ago NEW

Stayed for two nights. My room was at the end of a labyrinth, up some stairs, no lift to the room. Nice clean room with a fantastic comfy bed. Windows in the ceiling, as the room was on the top. I was lucky with the room because my travel companion had bigger room but bath room was run-down. Breakfast not...

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Helpful?
Thank Marta G
Morten H, Front Office Manager at BEST WESTERN Chesterfield Hotel, responded to this review

Hello Marta G, Thanks first of all for your review. We appreciate all feedback regardless of the content. We are happy to hear that you enjoyed both the room and the comfortable bed. I can see we have some areas for improvement, especially with the breakfast and our level of service. You write that you would stay here again, and...

Singapore, Singapore
Reviewed 4 weeks ago

As a business traveller that averages up to a hundred hotel nights per year I can safely say that I know hotel standard. Best western Chesterfield easily qualifies as one of the worst in its price range. It's incredibly run down, things are literally falling apart. It's DIRTY. It's COLD. The fact that the room came with a portable heater,...

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Helpful?
Thank PHE_1
Moscow, Russia
Reviewed 5 weeks ago

This is a hotel that couldn't be recommended. Already on check-in time there were some problems. I got refuse when I asked to change my bank card that should have been charged. Got a key with a room number, got to supposedly mine room - couldn't open it - had to return with all my luggage back to the lobby...

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Thank cap0d1tutt1
Reviewed 17 October 2016 via mobile

Got this hotel in the package with air and car rental. It's ok but nothing special. The beds are comfortable and the staff helpful. Management is not friendly if you want to make changes in your reservation. We paid for several days and left after the 1st night. Breakfast was ok. Beans, bread, hard boiled eggs and sandwiches stuff is...

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Helpful?
Thank Celia R
Larvik, Norway
Reviewed 29 August 2016

Very good location, just in the middle of Trondheim.Not renovate since many years ago. Carpet on the floor gives dust. The shower was destroyed. Nice staff and cleaner I met in the morning. Nice price and ok breakfast for 1 night

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Helpful?
Thank Einar2014
Morten H, Manager at BEST WESTERN Chesterfield Hotel, responded to this review

Hello! Thank you for your review you just wrote about your stay at our hotel! We are sorry to hear that you experienced some problems with the shower and carpets in your room. We try to fix these things quickly when the guests report of the problems. Our staff is always on hand to provide service so we like to...

seattle
Reviewed 27 June 2016

Good location for travelers without a car. The hotel is older, lobby area seems dark. Breakfast buffet not exciting. We had upgraded rooms on seventh floor with large skylight window views that were great. Otherwise room was adequate. Overall, ok but not interesting.

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Thank dickanddoug
Plymouth, United Kingdom
Reviewed 25 June 2016 via mobile

Came here on business ( paid for by the company) - disappointed with the hotel which was very old fashioned (read worn out) and in a noisy part of town - breakfast was limited with tinned fruit ( not fresh). Staff were friendly and room of a good size with modern(ish) bathroom - in a central location for getting about...

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Thank Louise R
Geneva, Switzerland
Reviewed 25 June 2016

Great central location, at a short walking distance from the harbour/railways station and the city centre. Lovely interior design while the outside façade is outdated and disappointing. Reception: The reception seems understaffed. There is only a single receptionist who, apparently, had to manage the breakfast area and seemingly other tasks to do. Not surprisingly, there were issues regarding service quality....

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Helpful?
Thank V0yageur82
Trondheim, Norway
Reviewed 8 June 2016 via mobile

Nice affordable room, in a very centrally located hotel. Big room, and in my case also a living room and bathroom with bath and shower. Short distance to the train station, busstation and shopping centre. Breakfast was not spectacular, but decent. Friendly hotel personell.

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Thank MauriceAG
Stuttgart, Germany
Reviewed 23 May 2016

The location is just perfect, you're in the center of the city and the bus station is right in front of the hotel. The rooms are comfortable. Breakfast is amazing!!! Very friendly staff. I can recommend this place.

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Helpful?
Thank Volkan_Superstar

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Meeting Rooms

Additional Information about BEST WESTERN Chesterfield Hotel

Address: Soendre gate 26, Trondheim 7010, Norway
Region: Norway > Central Norway > Sor-Trondelag > Trondheim Municipality > Trondheim
Price Range: RM390 - RM550 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Chesterfield Hotel 3*
Number of rooms: 43
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Also Known As:
Best Western Trondheim
Trondheim Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Chesterfield Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Chesterfield Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On the top if you like it quiet. Remember that the hotel is next to the train station and you can hear the trains”
 of 5 bubbles 541MartaG, 4 Dec 2016 | Read review
“Choose another hotel!”
 of 5 bubbles PHE_1, 7 Nov 2016 | Read review
“Ask for rooms at east , Quiet”
 of 5 bubbles Einar2014, 29 Aug 2016 | Read review
“Avoid the glass ceiling rooms if you are not used to light at night.”
 of 5 bubbles LindaG837, 30 Jul 2015 | Read review
“The angular suite are a little bit colder that the other”
 of 5 bubbles ante90, 2 Dec 2014 | Read review
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