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Grand Hotel Terminus

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Grand Hotel Terminus
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806 Reviews from our TripAdvisor Community

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Showing 556: English reviews
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London, England, United Kingdom
Reviewed 1 week ago NEW

We loved staying at this hotel. It is so convenient for visiting Bergen and the train and bus station. The hotel is old and very beautiful with lots of character. We loved the way the hotel was decorated with modern art complimenting the older character features of the hotel. Our room was very spacious and nicely decorated. Yes, a light...

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Helpful?
Thank Susan G
New York City, New York
Reviewed 2 weeks ago via mobile

Very much need of an update. Nothing terrible... but really starting to show its age and not maintained. Small stains, missing fixtures... little things like that. Friendly otherwise. Did have too low of heat in the room and tried using hairdryer to make up.

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Helpful?
Thank Mpmav1
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Mpmav1, Thank you for your honest review and helping us improve. We are a historic hotel. but we are constantly renovating and upgrading. Next time i recommend you to check if we have any available rooms in Villa Terminus. 18 new exclusive historic rooms, within our own walled city-garden. The hotel is an intimate space with relaxing common areas,...

Oslo, Norway
Reviewed 3 weeks ago

I stayed at this hotel travelling for work and was not satisfied. First of all I couldn't get anything to eat or drink, as both the bar and the restaurant were closed on a Sunday. The receptionist did nothing to excuse this or help me, he just referred to the mini bar and pointed to the closest restaurant, which was...

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Thank Guriiv
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Guriiv, Thank you for reviewing us and helping us improve. We are sad to learn that your stay was not as expected. For individual visitors our whisky bar is our dining option, which is closed every Sunday. I am sorry to learn that our receptionist did not give you a decent recommendation. No excuse for the irregularities experienced with...

Brisbane, Australia
Reviewed 3 weeks ago

This hotel is very conveniently located, almost adjacent to the main train and bus stations, and a walkable distance from the city centre. It has remnants of grandeur, and the bar area is a pleasant lace to relax. However, my room was small, and had I been carrying a suitcase, it would have been very cramped indeed. The bathroom was...

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Thank myrgatroyd
Reviewed 19 January 2017 via mobile

Positive The staff was very helpful and friendly professionals. The location is great. Just opposite the train station. The price was relatively cheap for Bergen. We payed about 100.- €. Cleanliness OK. Shower worked as it should. Negative The first room I got was smelling like an old smokers pub at 7 o'clock in the morning. The next one (after...

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Helpful?
Thank Alwin P
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Alwin P, Thank you for honest review and helping us improve. Glad to learn you appriciated our convinient location, and a warm thank you for the praise of our staff. We are however very sad to learn about your experience with your room. I hope you reported it all to our staff, so our maintenance team could sort it...

Kingston, Canada
Reviewed 8 January 2017

I stayed in this hotel for several weeks while on a business trip in Bergen. It is centrally located, really grand but reasonably well maintained with a great old bar and restaurant. Staff were super helpful. Amazing choice for breakfast! The only issue I had with this hotel is that rooms are really small (judging by North American standards) and...

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Thank Jenanna28062012
Bangkok, Krung Thep, Thailand
Reviewed 21 December 2016 via mobile

Arriving late in Bergen we wanted a hotel near the station...you can't get nearer than the Grand Terminus. The hotel looks old and grand, but is well maintained. Checking in was very simple, no fuss, no paper work. The desk staff were friendly and polite. Rooms are on the small side but certainly adequate for our stop over needs. Bathroom...

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Thank KhunKwai
London, United Kingdom
Reviewed 18 December 2016

Hotel very well situated as a base for central Bergen. Rooms were small but serviceable. We had issues with the drainage from 612. Stay away from the end with the function room which can be noisy. Breakfast was excellent and set us up well for the day.

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Helpful?
Thank timy15
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear timy15, Thank you for reviewing us and helping us improve. Glad to learn you appriciated our convinient location, and a warm thank you for the praise of our breakfast. I hope you contacted our staff regarding the experienced irregularities so we could assist you. Next time I recommend you to see if we have any room upgrades available, as...

Charlevoix, Michigan
Reviewed 7 December 2016 via mobile

The hotel is old and in need of some updating. The bathrooms are very sterile and old. Nice heated floors. Easy walk to main area of town and right across the street from the train station. Staff is friendly and helpful.

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Helpful?
Thank Upnorthtransplant1
Theosk, Guest Relations Manager at Grand Hotel Terminus, responded to this review

Dear Upnorthtransplant1, Thank you for reviewing us and helping us improve. Glad to learn you appriciated our convenient location, and we hope you enjoyed your stay. A warm thank you for the praise of our staff. We are a historic hotel, but we are constantly renovating and upgrading. Next time I recommend you to see if we have any room...

Reviewed 27 November 2016 via mobile

We use the ordinary hotel often when visiting Bergen, but this time they placed us in the Terminus Villa in the backyard of the hotel. The building is from 1770, but is modernized and still have caracter and is unik. Modern room. Breakfast is served in the old kichen, and is's warm and cosy there. We just loved this villa.

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Helpful?
Thank Jan-Ove H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about Grand Hotel Terminus

Address: Zander Kaaes gate 6, Bergen 5015, Norway
Region: Norway > Western Norway > Hordaland > Bergen > Sentrum
Price Range: RM466 - RM982 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Terminus 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Grand Hotel Bergen
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Terminus staff and other travellers.
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Questions? Get answers from Grand Hotel Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the end with the function room.”
 of 5 bubbles timy15, 17 Dec 2016 | Read review
“Room 524 excellent for family”
 of 5 bubbles 859lucillem, 7 Nov 2016 | Read review
“Front rooms could be noisy.”
 of 5 bubbles MichaelT4062015, 10 Oct 2016 | Read review
“Choose a room away from the station”
 of 5 bubbles stu_denise, 14 Sep 2016 | Read review
“Don't take room 209 unless you like to listen to piano playing”
 of 5 bubbles BorisSWort, 12 Sep 2016 | Read review
5 of 5