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Hibiscus Beach Resort & Spa

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Hibiscus Beach Resort & Spa
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220 Reviews from our TripAdvisor Community

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Showing 72: English reviews
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Malaysia
Reviewed 1 week ago

It is a great place with an excellent location. I stayed there for 9 days. It is easy access to restaurants, supermarket, beautiful beaches, tour agent, banks, money changer and local bus stop. The cafe in the hotel was great, too. BUT, the 2 ladies at the front desk is extremely rude and useless. A chubby lady with big earrings...

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Helpful?
Thank Shaluuuuu
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Madam. Thank you for your comment as it helps us to improve the quality of the service and the hotel. We are very sorry about the way the front office girls served you. Please accept our apologies from all of the Hibiscus Team. Emma the girl with earrings is a trainee and was wrongly guided by the other girl....

Reviewed 2 weeks ago

I spend 2 days last weekend at Le Hibiscus Hotel and was very disappointed with the level of services provided. Despite, the hotel is nicely decorated and well located near one of the best beaches, the level of service is very poor: at check-in you are asked to wait for 30 mins( staff in team meeting ), Sauna & hammam...

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Helpful?
Thank Anil T
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Sir, we thank you for your comment as it helps us to improve the quality of the service and the hotel. From all of the Hibiscus Team please accept our apologies regarding the checking and the level of service. I will ensure that this issues are resolved immediately. I hope that you will give us the chance to welcome...

Reviewed 3 weeks ago via mobile

I visited hibiscus hotel last week from South Africa and it was average,good food Good pool area.The manager was good to us as we have had some inconveniences which were sorted out. I was only abit disappointed in the sea view as I asked for a sea view room and a lot of trees were blocking and I could not...

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Helpful?
Thank Fezal G
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Sir, The all Hibiscus Team thank you for your comment as it helps us to improve the quality of the service and the hotel. I am very sorry that there was a poor communication of the front office. Please accept my apologies. Also we are cutting the branches from the tree blocking view from Sea view rooms. I hope...

Reviewed 3 weeks ago

PRO: It has great location, access to public beach, Good swimming pool, shops, tour operators , restaurants, currency exchange near by. CON: lack of vegetarian food was main issue. Even after several request , we didn't get what we expected

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Helpful?
Thank Parthesh S
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Sir. Thank you for your comment. This really helps us to improve the quality of service and the establishment. We are very sorry if the kitchen was not able to provide a variety of vegetarian food. This was mainly due to bad weather which decreased the number of fresh vegetables available. Please accept our apologies from the all hibiscus...

Berlin, Germany
Reviewed 27 December 2016

NOTE: this is a rating for the dinner restaurant and séga show only. The Hibiscus is a pretty hotel with a restaurant located beautifully on the beach. Our dinner started three days in advance with the lengthiest reservation process of our lives. The staff does not take reservations for specific tables. The food selection at the buffet was limited; the...

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Helpful?
Thank Frank M
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Mr Frank, We thank you for your comment as it is very valuable to us in order to improve the quality of the service and the hotel. Please accept the apology from all our staff for the poor experience you had with the sega show. Please be assured that your review will be taken to the next f&b meeting...

Reviewed 15 December 2016 via mobile

This hotel and the staff does beats the expectation!! From the exterior look of the hotel you might be a bit resistant to the quality of service you can expect. But don't be fooled by that. This hotel brings to you a zen like atmosphere. Very calm and quiet!! If you are looking for a place to unwind, Hibiscus hotel...

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Helpful?
1Thank ineemeye b
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Sir and madam. We thank you for your review. We are very happy that you a great time with us. Hope to see you soon again. All the Hibiscus Team wishes you a Happy New Year 2017! Thank you Kind regards Toshlen

Sweden
Reviewed 2 December 2016 via mobile

This little hotel does not look much from the outside but really beats your expectations. Is has its own little beach area that is really cozy and quiet. The village is perfect size with a few nice restaurants and supermarket and beaches. The services of the hotel are not the best, but for the price we paid this is definitely...

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Helpful?
Thank Seb2215
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Thank for your comment. It really help us to improve the quality of the service.

Toronto, Canada
Reviewed 8 November 2016

The venue has a lovely and zen--like atmophere tucked away from the seedy mean street of Perybere and the spacious room have lovely balconies but the hotel service.resembles a comedy of errors. For example,.there is no list of spa offerings given in your room which is a good thing as the service in the spa was beneath contempt. The masseuse...

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Helpful?
Thank ccmdiva
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Madam, Thank you for your review. Your comments are well appreciated as they help us to improve the quality of the service and the hotel facilities. Regarding the spa, the therapist has been replaced by a new one who is very professional in her job. I sincerely apologies that the previous therapist provided a bad service to you and...

Lusaka, Lusaka, Zambia
Reviewed 31 October 2016

A small but clean place. The staff are all very friendly and attentive.A very relaxing place not really a place if you are looking to party. The only complaint I have is the limited wifi access. A bit off the beaten path but many restaurants and bars within walking distance.

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Helpful?
Thank Zambian2014
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Thank you! Warm Regards Toshlen

Reviewed 11 October 2016 via mobile

Its the worst place i have ever been in my life......very poor service....food was awful.i asked for sea activity....the answer was the skipper is sick.....the price u pay for was a robbery...... The swimming pool was dirty....

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Helpful?
5Thank Narvada P
HIIBISCUS, General Manager at Hibiscus Beach Resort & Spa, responded to this review

Dear Mrs Narvada, My sincere apologies for your bad experience at the hotel. I thank you for your comment as it helps us to improve the quality of the service. Indeed, our boat house skipper is not able to work for few days due to health problems thats why we are not able to provide sea activities for security measures....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Hibiscus Beach Resort & Spa

Address: Royal Road, Pereybere, Grand Baie, Mauritius
Region: Mauritius > Riviere du Rempart District > Grand Baie > Pereybere
Price Range: RM536 - RM1,171 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hibiscus Beach Resort & Spa 3.5*
Number of rooms: 50
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Also Known As:
Hibiscus Beach Hotel Grand Baie
Hibiscus Beach Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Hibiscus Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Hibiscus Beach Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location.”
 of 5 bubbles Shaluuuuu, 18 Feb 2017 | Read review
“Ask for 1st floor rooms above restaurant”
 of 5 bubbles reaz24, 7 Aug 2016 | Read review
“If you want peace, stay away from the reception and restaurant area. I suppose rooms on the 2nd floor will be more quiet.”
 of 5 bubbles Zu_Explorer, 17 Jul 2016 | Read review
“Room 302 is quite big, has a great & unspoiled view, less mosquitos (first floor), free WiFi, pretty quiet & cannot be seen from outside”
 of 5 bubbles J_Gummersbach, 17 Jul 2016 | Read review
“I think all rooms in this hotel have sea view”
  • If you prefere watermelon you can also eat together with bird
  • In this hotel you can eat bananas with Mauritian bird
 of 5 bubbles miomir, 25 Jun 2016 | Read review
5 of 5