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Norton House Hotel & Restaurant

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Norton House Hotel & Restaurant
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394 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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Swansea, United Kingdom
Reviewed 3 days ago NEW

I visited Norton House, with friends, for lunch. There was a very good choice on the menu. To start with we thought we were going to be the only diners, but 4 more tables were also used. The staff were very attentive and pleasant. Just a pity you don't stock Fentimans soft drinks.

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Helpful?
Thank Iverette
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Iverette. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your meal and I'm looking forward to having you here again in our hotel.

Swansea, United Kingdom
Reviewed 2 weeks ago

Norton House are are doing a 3-courses-for-the-price-of-2 offer on Sunday evenings and Mondays, based on their already good value lunchtime menu. Portion sizes are good (no corner cutting) and cooking very competent. Service friendly but some slow moments and confusions - at other times bang on.

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Helpful?
Thank Allan_G_P-W
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for your positive comments and I am pleased that you had a good evening. However, I apologise for the inconveniences that you experienced during your meal and am have since spoken to the staff to rectify any confusions.

Neath Port Talbot, United Kingdom
Reviewed 3 weeks ago

My wife and I stayed in room 19 (Family Room) which was very spacious, clean, comfortable bed, spacious shower but, small flatscreen TV for the size of the room-should be larger. There were efflorescent stains on one wall on the left as you enter through the main door which should be redecorated now the damp seems to have stopped. To...

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Helpful?
Thank Mike G
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. We are currently in the middle of an extensive refurbishment as you saw and are working our way around all the rooms. We sincerely hope that we...

Reviewed 3 weeks ago

We stayed for two nights. The room on the first night was lovely but the sound of the disco downstairs went on a little bit late for an oldie who doesn't stay up late any more. We asked to move rooms on the second day and the response we had was vey understanding and accommodating which was a delightful response....

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Helpful?
Thank ooerrmrs69 .
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologise for the inconveniences that you experienced during your stay. We do hope to welcome you back to us soon.

Reviewed 4 weeks ago via mobile

Great breakfast. Continental with fresh fruit and berries and the full Welsh, very tasty all of it, although I skipped the black pudding. Good food in the restaurant and a small nice bar in the heart of the hotel. No wifi in the room. Our room was in the side building and we had to cross the parking for breakfast...

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Helpful?
Thank Hakan B
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologise for the inconveniences that you experienced during your stay and we hope to welcome you back soon.

Swadlincote, United Kingdom
Reviewed 4 weeks ago via mobile

I visited here about 2 years ago for a meal when I was visiting the area and although the dining room was lovely & the food good, the rest of the building was looking very tired. This week I had a meal in the function group and was pleasantly surprised at all the improvements. It's starting to look lovely. The...

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Helpful?
1Thank SueJ199
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your evening with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.

Reviewed 4 weeks ago via mobile

Nice room. Expensive. Room directly above the function room so very noisy. Wouldn't recommend it if you want peace and quiet or any sleep. Asked when it would be quiet and in fairness the disco stopped at that time but the noisy party revellers took a while to shut up and clear off. If you want to sleep don't come...

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Helpful?
Thank Pietro D
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologise for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

Carmarthen, United Kingdom
Reviewed 4 weeks ago

Had a fantastic evening for a Rod Stewart tribute night.Stayed the night in room 4 which was very comfortable and large.The food served at dinner was of a high standard and the service and staff were also first class.

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Helpful?
Thank Brian T
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Brian T. Thank you for giving us a perfect rating and for recommending our hotel to other travellers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

Reviewed 4 weeks ago

Cold weekend, lovely hot room! Had room 12. Like a chalet with double doors to go in, comfy bed. Dressing gowns waiting with the towels. Bit noisy with creaky floorboards in the room above but all in all, enjoyed. Breakfast gorgeous, not a bit of oil or grease on full Welsh, beautiful. Help yourself to tea and coffee, cereal, toast...

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Helpful?
Thank susanne j
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Dear Suzanne. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.

Whitburn, United Kingdom
Reviewed 15 January 2017

Sat night surprise for my wife, good food although expensive. They also add a 10% service charge, would probably have left this myself but would have been nice to make the decision myself. Try the venison, was good.

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Helpful?
Thank John T
Norton_Manager, Manager at Norton House Hotel & Restaurant, responded to this review

Hello, thank you for your time to leave feedback of your stay with us. I'm glad you enjoyed your food and am sorry that you found the prices to be expensive. However, we do not add a service charge to our bills so I am struggling to see where you discovered this? Please don't hesitate to contact me should you...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
Official Description (provided by the hotel)
Set in the heart of the world-famous tourism destination of Mumbles, the eighteen bed-roomed Norton House Hotel and Restaurant is a perfect blend of up-market urban chic and gracious Georgian elegance. The beautifully preserved country house is in private grounds framed by mature trees, manicured lawns and flower beds and is just minutes away from the smart shops and boutiques of the picturesque seaside village of Mumbles. The Georgian credentials of this graceful period building offer the gift of perfectly proportioned rooms, lofty ceilings and a feeling of airy spaciousness, quite the ideal ambiance for fine dining and for lively celebrations of all kinds: weddings, parties, and functions. ... more   less 

Additional Information about Norton House Hotel & Restaurant

Address: Norton Road, Mumbles, Swansea SA3 5TQ, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea > Mumbles
Price Range: RM289 - RM844 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Norton House Hotel & Restaurant 3*
Number of rooms: 18
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Also Known As:
Norton House Hotel And Restaurant
Norton Hotel Swansea
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Questions & Answers

Here's what travellers have asked, with answers from Norton House Hotel & Restaurant staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the fuction room.”
 of 5 bubbles ooerrmrs69, 30 Jan 2017 | Read review
“Budget I think because it was January? Room 12 in courtyard adjoining the hotel alongside.”
 of 5 bubbles 327susannej, 24 Jan 2017 | Read review
“Meal only can't comment on hotel”
 of 5 bubbles johntN5106PW, 15 Jan 2017 | Read review
“All rooms afford good view”
 of 5 bubbles AnupamPurohit2014, 2 Jan 2017 | Read review
“Did not stay”
 of 5 bubbles davidlloyde, 2 Jan 2017 | Read review
5 of 5