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Four Points by Sheraton Penang

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Four Points by Sheraton Penang
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1,021 Reviews from our TripAdvisor Community

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Showing 967: English reviews
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Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

I never come accross a such horrible hotel.We pay for the accommodation and staying this hotel with fear as my car was put near a main road.My question to the Jockey ... Who will be responsible if my car is being bang.. Jockey staff just ignore my question.Upon check in I again ask the receptionist the same question and no...

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Helpful?
1Thank Aidan2u
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Aidan2u, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I am truly sorry you have been...

Malaysia
Reviewed 1 week ago via mobile

Love running on the private beach front! Miss the Viva food court , 5 minutes walk from the hotel. Indian restaurant opposite the hotel serve the best puri , Tosai, dalcha ..... 10 mins to Gurney shopping mall, great place to stay and relax.

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Helpful?
Thank dorisc983
Singapore, Singapore
Reviewed 1 week ago

The Four Points is really a good value - keep in mind this brand is not a full 5 star so don't expect that, but for the price, you cannot beat it. About the location. I've been going to Penang for years and I've avoided this hotel because I don't have a car. Well, with using Uber or Grab, it...

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Helpful?
Thank Tripwarriors_com
Montreal, Canada
Reviewed 1 week ago

========== The positive! ========== It is located in a newly renovated building, with new furniture and facilities. Room size is okay, bed is comfortable, and sleep quality is great. Hotel is next to the beach and rooms facing the beach (even number rooms) have a magnificent view. The audio of the ocean is great as well. Air-condition is good and...

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Helpful?
1Thank nomad6022
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Nomad6022, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I want to sincerely apologize for the...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

We had a great stay, rooms were a good size (3 ppl could share the king bed) with plenty of room to store luggage and other shopping items, friendly staff and strategic location (being 20 minutes away from Batu Feringghi, Gurney and Georgetown) makre this a great spot. Not to mention the beach is directly next to/behind the hotel. 5...

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Helpful?
1Thank SafNazli
australia
Reviewed 2 weeks ago via mobile

We booked 3 nights here and have positives and negatives. Positives : We booked an executive room. 302. They allowed us 2adults and 2 children. -Fantastic large room. -modern -2 large tvs -quick to make up rooms -absolutely breathtaking view from room. -brew bar served nice cocktails when it's attended. -our room more than adequately fitted the 4 of us....

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Helpful?
1Thank luvofholidays
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Luvofholidays, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I am truly sorry you have been...

Reviewed 3 weeks ago via mobile

Very comfortable room and good car valet services. If affordable, recommend upgrade to premium room which is slightly bigger. Bed is the same as The Westin Heavenly® Bed. Confirm can get a very quality sleep. Front desk staff is polite and helpful. Buffet breakfast consider one of the best at that area also. Recommended for couple trip, business trip people.

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Helpful?
1Thank Raymond N
Singapore, Singapore
Reviewed 3 weeks ago via mobile

Overpriced and absolutely filthy. It's definitely not a 4 star hotel. I would barely even call it a 2. Staff was horrible and the manager clearly didn't know how to handle interacting with customers. The housekeeping manager was nice but seems they don't employ enough staff because even after they changed rooms for me when the first one was too...

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Helpful?
Thank kimprice86
FPPenang, General Manager at Four Points by Sheraton Penang, responded to this review

Dear Kimprice86, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I want to sincerely apologize for the...

Souk Ahras, Algeria
Reviewed 3 weeks ago via mobile

A great view ..the sand ..the water .. solo relaxing .. rooms are good quit.. The pool site is the best A good breakfast and you can have it inside and outside with a sea view .. A little bit far from the town but good to stay in ..

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Helpful?
Thank Lynda Y
Bangkok, Thailand
Reviewed 4 weeks ago

This hotel is actually deserved more than category 1, which rate by SW. The location is great with connect to the beach and only 6MYR by uber from George town. Only disappointed that we couldn't get the sea view room. I'm not sure if it is the same category or not. However, the street view is not that horrible. The...

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Helpful?
Thank Tida T

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wired and wireless High Speed Internet Access. ... more   less 

Additional Information about Four Points by Sheraton Penang

Address: 505 Jalan Tanjung Bungah | Penang, Malaysia, Tanjung Bungah, Penang Island 11200, Malaysia (Formerly Tanjung Bungah Beach Hotel)
Region: Malaysia > Penang > Penang Island > Tanjung Bungah
Price Range: RM251 - RM497 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Penang 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Tanjung Bungah Beach Georgetown
Hotel Tanjung Bungah Beach
Four Points By Sheraton Penang Tanjung Bungah
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Penang staff and other travellers.
14 questions
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Geilenkirchen, Germany
6 months ago
Kuala Lumpur, Malaysia
Thailand

See all questions (14)

Questions? Get answers from Four Points by Sheraton Penang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Really go for the sea view....it's amazing!”
Tripwarriors_com, 16 Apr 2017 | Read review
“High floor with sea view!”
210tidat, 26 Mar 2017 | Read review
“ask for ocean view,”
  • View from reception area
KaikoT, 26 Mar 2017 | Read review
“Take a room with ocean views”
837lawrencey, 12 Mar 2017 | Read review
“Seaview rooms”
aussiegirl14, 17 Feb 2017 | Read review
5 of 5