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Four Points by Sheraton Penang

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Traveller (1330)
Room & Suite (721)
Pool & Beach (165)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
Travellers talk about
“spg member”(21 reviews)
“ocean front”(15 reviews)
“batu ferringhi”(79 reviews)
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What's included
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Wheelchair Access
4 Star Hotel
Enjoy the uncomplicated comforts in any of our 220 welcoming guest rooms and suites, where you’ll find everything you need to feel at home; some have outstanding views of the Malacca Strait. Enjoy free bottled water daily and stay connected with free wireless High Speed Internet Access.
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Location and contact
505 Jalan Tanjung Bungah, Tanjung Bungah, Penang Island 11200, Malaysia
19.6 km to Penang Intl Airport
14 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,217)
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All reviewsspg memberocean frontbatu ferringhiin room dininggurney drivesea breezefood courtlimited parkingparking spacef bbeach viewcomfortable staygeorge townnice viewlobby areabreakfast spreadnight market
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11 - 15 of 1,144 reviews
Reviewed 4 weeks ago

The room was clean and spacious. No ironing board and iron provided in the room. When I requested for one they never responded till check-out. The food was wonderful. Located near the beach so you get to enjoy the view. The check-in process takes quite...More

3  Thank Nadha N
Response from FPPenang, Front Office Manager at Four Points by Sheraton PenangResponded 3 weeks ago

Dear Mr Nadha, Greetings from Four Points by Sheraton Penang, Marriott International. Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations, I sincerely...More

Reviewed 4 weeks ago via mobile

Wasn't a great hotel. Front desk wasn't the friendliest and have alot of people skills to learn to stay in the service industry. Rooms were clean but old. Soundproofing was quite bad and we could hear everything. We also waited almost 40 minutes to get...More

3  Thank Louis_9Y
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 4 weeks ago

Dear Louis_9Y,, Greetings from Four Points by Sheraton Penang. Thank you for taking the time to complete our online survey. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel...More

Reviewed 4 weeks ago via mobile

Stayed here on business trip last May 30-Jun 2. Had problem with my luggage that got delayed for more than 24 hrs, no offer of help at all from the frontdesk to help somehow follow up with the airport. I know its not their problem...More

2  Thank Ranell R
Response from FPPenang, Front Office Manager at Four Points by Sheraton PenangResponded 4 weeks ago

Dear Ranell R, We recognize your time is valuable and appreciate your feedback. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at Four Points by Sheraton Penang, I sincerely apologize for...More

Reviewed 4 weeks ago via mobile

Been here 2nd time after few years, and yet the check in time is still the same. Arrive at 3.30 but room is not available until 5.00pm!! I have a kid with me, imagine the wait as there’s no other place to go. They did...More

2  Thank Belle_2233
Response from FPPenang, General Manager at Four Points by Sheraton PenangResponded 4 weeks ago

Dear Belle_2233, Greetings from Four Points by Sheraton Penang. Our customer satisfaction is of utmost importance and is indeed our first priority in the hotel. We take great pride in making our patrons feel at home when they are away from home. I am truly...More

Reviewed 4 weeks ago

Hotel staff was pleasant and the breakfast buffet was fantastic! The view from the room was stunning. The beach was very clean. It was disappointing that we couldn’t go into the water because of all the jellyfish. We had a room with 2 beds. I...More

2  Thank Cathy M
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About
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Shuttle Bus Service
Laundry Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$65 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$65 - US$125 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (1330)
Room & Suite (721)
Pool & Beach (165)
Dining (147)
Amenities (17)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
wakhida
27 December 2017|
AnswerShow all 4 answers
Response from tommymoodley | Reviewed this property |
There is a free shuttle bus from the hotel to the night market...you have to book your seats in advance . The travel desk will also arrange transport to various places of interest ...at reasonable rates. Not sure about the... More
1
Vote
97ainslie
9 August 2017|
AnswerShow all 2 answers
Response from betIhavebeenthere | Reviewed this property |
yes, normal hotel sized ones.
0
Votes
Michael B
7 August 2017|
AnswerShow all 3 answers
Response from sengfattl | Reviewed this property |
beware of jelly fish. basically the coast around Tanjung Bungah and Batu Ferringi having high risk of jelly fish attack.
0
Votes
Room Tips
"Ocean View"
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"Upkeeping of the hotel is not good, check condition of the room before settling in"
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"sea view is better"
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"Ideal for a tourist, Even ideal for business traveller"
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