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The Alexandra Hotel

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The Alexandra Hotel
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154 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Aberdeen, United Kingdom
Reviewed 2 days ago NEWvia mobile

We stayed there for a night. Warm room with the perfect view to see the sunrise. Loved the location and the staff were very friendly. Short distance from beachy head, which has beautiful view from the cliff. Definitely would recommend! We will be back.

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Helpful?
Thank Carol T
Warwickshire, United Kingdom
Reviewed 2 weeks ago

The hotel was always very warm Room was dated but comfortable ,meals were very good as well as the breakfast served by a very charming french man .Just a lovely 5 minute stroll into town.We had a sea view room which was lovely . It certainly came alive across the road at night on the road up to the Wish...

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Thank jayne l
Reviewed 2 weeks ago via mobile

Arrived at the hotel at around 10am and went to reception to book in. The staff were very friendly and said they would see if our room was ready. An hour later and free coffee our room was ready and we checked in and went to our room. The room was adequate for us and unpacked. We booked half board...

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Thank Keith D
Northampton, United Kingdom
Reviewed 2 weeks ago

Just spent a great Christmas at this very friendly hotel. All the staff bent over backwards to help .rooms and hotel very clean although a bit shabby. Meals were great had good chef and restaurant staff very helpful and provided us with what we needed without any problems always smiling. Alice was very bubbly and a caring front of house...

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Thank superhank
Reading, United Kingdom
Reviewed 21 November 2016

Located on the seafront, with very easy access to the Floral Gardens for conferences etc. An old converted Edwardian house, small rooms and beds with sheets/blankets rather than duvets. But - hey - it's a 2*. It's clean, and it's cheap. The staff are friendly, and the breakfast freshly cooked. Just don't expect the Ritz.

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Helpful?
Thank 907trick
Alice B, Front Office Manager at The Alexandra Hotel, responded to this review

Dear 907trick, Thank you for taking the time to leave us this feedback. Any feedback we receive both negative and positive is bought to the attention of management and staff and is used as a positive way to improve customer experience. I would like to thank you for your kind and honest words, we are currently in the process of...

Reviewed 5 November 2016 via mobile

Stopped here with my wife and mother. The landlady worked tirelessly to please everyone. The food was a pleasant surprise and the restaurant staff worked there socks off. Did not expect much at the hotel as booked through a coach trip. Wow was i surprised. I loved my weekend at this hotel. Staff were fantastic. Sea view room to top...

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Helpful?
Thank ianian1969
Alice B, Front Office Manager at The Alexandra Hotel, responded to this review

Dear ianian19169, Thank you for your great feedback! Here at The Alexandra Hotel customer service is such an important part of what we do. All staff will go the extra mile to ensure that all guests are happy and comfortable. I will pass on your comments to the restaurant staff and the chef. We would love to see you again...

Coventry, United Kingdom
Reviewed 1 November 2016

A friendly hotel, which is value for money with good meals but rooms could really need to be updated or spruced up there is no excuse for torn nets, but on the whole good value and entertainment included on one night also, thanks for a pleasant week end.

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Thank 111brian
UK
Reviewed 27 October 2016 via mobile

Was fine for a night. Good location, good views of the beach and pretty cheap. Very tired sad rooms. Service was average. No one there to check us out and no answer despite calling and few times. The shower room was pretty gross. Decided to wait till we got home.

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Helpful?
Thank kitdeluca
Alice B, Front Office Manager at The Alexandra Hotel, responded to this review

Dear Kitdeluca, Thank you for your feedback. I would like to begin by saying whatever feedback we receive, both negative and positive, is taken into account and we use this as ways to improve our services. I'm sorry you suggest there was no-one here to check you in upon arrival however I find that extremely difficult to understand due to...

Reviewed 21 October 2016

I took a group to this hotel , the staff were absolutely wonderful to them .the rooms were spotlessly clean and the food was all freshly cooked and very tasty The staff could not do enough to help some members of the group who less able to manage.

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Helpful?
Thank Linda J
Alice B, Front Office Manager at The Alexandra Hotel, responded to this review

Dear Linda, Thank you very much for this lovely review. It really was a pleasure to have yourself and your group here at The Alexandra Hotel. I'm so glad to hear the customer service was at the high standard you expected and you enjoyed the food and warm atmosphere. I will share your feedback with the chef and the staff,...

Bristol, United Kingdom
Reviewed 13 October 2016 via mobile

I have just returned from a much needed break in eastbourne.. And I have already booked to go back! What a fantastic find. I honestly can't fault the hotel. It's staff are fantastic Alice in particular made my stay wonderful, excuse the pun. She is a fantastic asset to the hotel and lightens the darkest of days with her beautiful...

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Helpful?
Thank micheallangford
Alice B, Front Office Manager at The Alexandra Hotel, responded to this review

Dear Micheal, Thank you so much for the lovely feedback and comments. I am so pleased you enjoyed your well deserved holiday here in Eastbourne. It is always satisfying to know our efforts are being appreciated. It was pleasure to have you here with us at The Alexandra Hotel, and i look forward to your return next year. All the...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service

Additional Information about The Alexandra Hotel

Address: King Edwards Parade, Eastbourne BN21 4DR, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: RM290 - RM505 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Alexandra Hotel 2*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from The Alexandra Hotel staff and other travellers.
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Questions? Get answers from The Alexandra Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Sea view room the rooms at the back are terrible !”
 of 5 bubbles 44jaynel, 2 Jan 2017 | Read review
“Avoid rooms next to the lift. Inside rooms are quieter (wind noise & seagulls!)”
 of 5 bubbles 907trick, 20 Nov 2016 | Read review
“try to book a room overlooking sea”
 of 5 bubbles 111brian, 31 Oct 2016 | Read review
“the sea view rooms have a very good view of the sea”
 of 5 bubbles , 21 Oct 2016 | Read review
“rooms with sea view are the best”
 of 5 bubbles phd11, 10 Sep 2016 | Read review
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