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04/02/2018 05/02/2018
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    Citrus Hotel Eastbourne By by Compass Hospitality (Formerly The Big Sleep Eastbourne)

    King Edwards Parade | King Edwards Parade, Eastbourne BN21 4EB, England
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    04/02/2018 05/02/2018
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    Savings alert: 22% below average rate

    The price you found is 22% lower than this hotel's average rate of US$51/night.

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    Traveller (147)
    Room & Suite (79)
    Dining (8)
    • Excellent24%
    • Very good37%
    • Average21%
    • Poor11%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Breakfast included
    Non-Smoking Hotel
    Room Service
    Pets Allowed
    Meeting Rooms
    3.0 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (650)
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    1 - 5 of 623 reviews

    Reviewed 4 weeks ago

    single room with en-suite , shower over bath was fine , room comes with partial sea view , tv with limited channels , single bed ok , table and chair ok , no wardrobe for clothes just a few hangers is the only criticism ,...More

    Thank pbruce1967
    Reviewed 16 December 2017

    Excellent budget hotel,clean warm cosy rooms ,and a good conti breakfast A couple hundred yards walk ton the eastbourne pier And a few hundred yards into town rail station area Taxi from hotel into town is around 3.80

    Thank Geoff S
    Reviewed 10 December 2017 via mobile

    Rooms where very hot, good thing as it was snowing, everything want from a budget hotel, rooms good, service great and friendly. Great location for walking into the town and pier, better parking than the hotels near the pier. Worth upgradeing to full English breakfast...More

    Thank rogerfane
    Reviewed 7 November 2017 via mobile

    Poor decor, curtains were blankets, terrible carpets and awful smell. Shower broken in the first double room so given a twin instead. Basic, no extras here. Paid £69.00 and parking £1.00 with breakfast. On arrival told it was not a cooked breakfast but could pay...More

    Thank juliejumc
    Reviewed 22 October 2017 via mobile

    Booked in for one night with two friends in family room reasonable price (seaview ) at ninety pounds room nice and clean comfortable beds bathroom was exceptionally clean with bath/shower easy to adjust continental breakfast was good with a nice selection of cereals ; pastries...More

    Thank John J
    • Top amenities
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Meeting Rooms
    • Things to do
    • Bar/Lounge
    • Price range
    • US$44 - US$132 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #12 On the Beach Hotel in Eastbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 50
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, Cancelon, HotelQuickly, Evoline ltd and TripOnline SA so you can book your Citrus Hotel Eastbourne By by Compass Hospitality (Formerly The Big Sleep Eastbourne) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Sussex >
    • Eastbourne
    • Also Known As
    • Big Sleep Hotel
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    Traveller (147)
    Room & Suite (79)
    Dining (8)
    Pool & Beach (1)
    Hotel & Grounds (79)
    Bathroom (13)
    Family and Play Areas (3)
    Business Centre & Event Rooms (2)
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    Ask a question
    Questions & Answers
    Hi, I booked an accessible room in June in the hope that the lift to the entrance would be fixed and that as a wheel chair user I could access my room. I have stayed in the Big Sleep in Cheltenham which has excellent facilities for wheelchair users and assumed this would be the case here. Unfortunately the lift has not been fixed and there seems be no intention of doing so. This has been the situation for over a year. I'd just like to bring to your attention the Disability Discrimination Act 2005 part 3 which clearly states that for all public buildings reasonable adjustments have to be made in relation to physical features of their premises to overcome any physical barriers. This hotel has been open since 2008, initially with a functioning lift, but for some reason this has not been prioritised for repair. I know your Vice President Nick is on holiday until 30th October but perhaps he might like to explain when he returns why he feels it's ok to contravene this Act and thereby prevent disabled holiday makers from accessing his Hotel? Kind regards, Katy
    21 October 2017|
    AnswerShow all 2 answers
    Response from Lkbaker11 | Reviewed this property |
    I just like to add that I’ve been using this hotel for nearly 2 years and the lift up to reception has never been in use. Every time we ask they say they are still waiting for a part. Just returned from this hotel again and... More
    26 July 2017|
    AnswerShow all 2 answers
    Response from BSHE1 | Property representative |
    Hi, We do not have smoking rooms in the hotel. If you have any further questions please feel free to ask. Kind Regards.
    30 December 2016|
    Response from BSHE1 | Property representative |
    Hi, Thank you for your interest, we do have secure place for you to store your bikes. We offer vegan cereal and dairy free products. Please ring the hotel if you have more questions.
    Room Tips
    "Most rooms that face the sea are suites and we have also stayed in a basic twin before that also had a sea..."
    Read review
    "Sea view if possible"
    Read review
    "Top floor suites will have less noise"
    Read review
    "Only pay and display street parking available."
    Read review
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