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BEST WESTERN York House Hotel

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1,822 Reviews from our TripAdvisor Community

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Showing 1,809: English reviews
Reviewed yesterday NEWvia mobile

We recently stayed one night using a wowcher deal breakfast&dinner. The room we stayed in was a lovely Seaview spacious double. Large tv and a new shower room. The usual facilities (tea kit, hairdryer etc) but no fridge or air-conditioning. Which is ok now but in the summer can see this being a problem! We didn't use the hotel facilities...

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Thank Mrjcarter
Brighton, United Kingdom
Reviewed yesterday NEW

Great hotel, lovely big sea facing room. Food very good (breakfast and evening meal). All of the staff were very nice and polite. Would recommend and would definitely stay again. Many thanks to all of staff for a lovely weekend

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Thank christinemorrison4
London
Reviewed 2 days ago NEW

We stayed at York House on a 2 night dinner bed and breakfast package for our anniversary weekend. I stay in hotels a lot during the week for work (mainly in clinical chain hotels). I think Best Western properties are a little different though as they try to make the experience more personal. York House was no exception. Our room...

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Thank Adstring
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Adstring, Thank you for your continued loyalty as a Best Western Diamond Member and for your lovely review of your recent experiences here at the Best Western York House Hotel Eastbourne. I am really delighted that we met and exceeded your expectations. At Best Western we like individuality and each of our properties are a bit different with character....

Reviewed 4 days ago NEWvia mobile

I booked this hotel with a deal which included dinner and breakfast for my boyfriend's birthday. Everything was perfect. Food was delicious! And most of the staff were friendly. The pool was lovely too!

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Thank Joanna K
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Joanna, Thanks for your recent review of the Best Western York House Hotel Eastbourne Hotel. I am absolutely delighted that you enjoyed your stay here and made use of all the hotel has to offer. Some nice picture's too. I am pleased you found my team to be friendly and that you liked our pool. It is perfect in...

Whitstable
Reviewed 5 days ago NEW

We decided to re-visit (YET AGAIN) York House to celebrate my birthday & our wedding anniversary in mid October . We knew from previous experiences that everything would be of a excellent standard & we were not disappointed, even down to the complimentary birthday gift I would only be repeating myself if I mentioned everything .I can only state that...

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Helpful?
Thank daveywhitstable
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Daveywhitstable, Thanks for your great review of the Best Western York House Hotel Eastbourne. Thank you so much for your continued loyalty and for staying with us again. I was very happy to read you chose us for such a special occasion and that we met your expectations once more. I'm pleased you enjoyed the birthday gift and your...

Brighton, England, United Kingdom
Reviewed 1 week ago

We just booked one night bed only and were given a sea view and a warm welcome from the staff . An ensuite room, with a walk in shower amazing for disabled folk as the lift takes a wheel chair; free disabled parking just outside staff friendly and helpful pool so warm as my husband's carer I loved the idea...

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Helpful?
Thank Janet L
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Janet L, Thanks for your candid review of the Best Western York House Hotel Eastbourne Hotel. I am delighted to read of your experiences and that you thoroughly made use of the hotels facilities. It does sound like you enjoyed a well earned break away! Thanks for your great review and we look forward to seeing you again here...

Croydon, United Kingdom
Reviewed 1 week ago

The hotel looks good from the outside (quite a few in Eastbourne have been left to slip a bit...) and the inside looks well maintained too. Our bedroom had a sea view (which we appreciated, especially as we were on a special offer stay) and was clean, comfortable and well equipped. We had dinner and breakfast at the hotel and...

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Helpful?
Thank EtoileSanderstead
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Etoile, Thanks for taking the time to provide feedback on your recent experiences here at Best Western York House Hotel Eastbourne. It is great to receive feedback from a loyal repeat guest such as yourself. I was very pleased to read you found the hotel to be well maintained. This is very important for any hotel but crucial to...

London, United Kingdom
Reviewed 1 week ago via mobile

A friend and I stayed for 1 night in a twin room which was nicely decorated, the location was perfect as it is right on the seafront and accessible to shops and nightlife. We didn't eat here so I cannot comment on the food but even though it was low season, the hotel still seemed relatively busy. The only small...

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Thank SunnyDay777
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear SunnyDay, Thank you for taking the time to leave a review here of your time with us at the Best Western York House Hotel. I am really happy you enjoyed your time with us overall. As you mentioned things get a little quieter in November / December time but we have events on and have had wedding bookings too....

Spencer, West Virginia
Reviewed 2 weeks ago

Went to a wedding here and found it quite lovely. Nice size room for a family of four with a double, single and a comfortable couch bed. Ask for a sea view room as it was great for sunrise and had our own Seagull who was named Uncle Ziggy. The indoor pool was just the right temperature for swimming (...

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1Thank Cais51
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Cais, Thank you for taking the time to share your views on the Best Western York House Hotel Eastbourne with us. I am truly delighted to read of your experiences and this is our aim to meet and exceed expectations where possible. It is quite touching to read you took a Seagull under your wing - even naming it...

Ramsgate, England, United Kingdom
Reviewed 2 weeks ago

hotel in very good location,parking fairly easy but is winter it must be bad in the summer.the hotel was clean bright and airy as were all the staff. our sea view room on the third floor was like an attic room with an enourmous bath room in fact almost as big as the bedroom/ now on to the dinner,it was...

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Helpful?
Thank Robin P
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Robin, Thanks for providing feedback on your recent experiences here at the Best Western York House Hotel Eastbourne. I am happy to read you enjoyed our spacious rooms on the sea front. I am very disappointed at your evaluation of our food offering. I am surprised that you class a hotel's food menu as "Cheap Quality" when it is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: RM238 - RM504 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline and Travelocity so you can book your BEST WESTERN York House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
24 questions
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London, United Kingdom
Harlow, United Kingdom
over a year ago
Oxfordshire, United Kingdom
Oxfordshire, United Kingdom

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea front rooms are worth the upgrade”
  • Sunrise from our window
 of 5 bubbles Adstring, 4 Dec 2016 | Read review
“Seaview rooms are worth extra”
 of 5 bubbles daveywhitstable, 1 Dec 2016 | Read review
“If you have a wheel chair good to have room near the lift I imagine sea view and sun rise spectacular”
 of 5 bubbles 724janetl, 29 Nov 2016 | Read review
“ask for a front room as the views are great.”
 of 5 bubbles Cais51, 22 Nov 2016 | Read review
“Ask for a room at front of hotel to get a sea view”
 of 5 bubbles 623sueg, 14 Nov 2016 | Read review
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