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BEST WESTERN York House Hotel

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BEST WESTERN York House Hotel
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1,915 Reviews from our TripAdvisor Community

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Showing 1,902: English reviews
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Camberley, United Kingdom
Reviewed today NEW

Been coming to this Hotel for many years now, sometimes 3 times a year. The Staff are friendly, always helpful and nothing too much trouble. The food is good, the rooms (we have stayed in many of them) are clean and comfortable. Looking forward to going back in June.

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Helpful?
Thank shirleyedmonds
London, United Kingdom
Reviewed 2 days ago NEW

Myself and family were here again in february, as we also came down for one of your xmas nights, i thought it couldent get better than xmas but it was great!! Food outstanding staff so friendly and helpful, our room was on the front so we had seaview so lovely to wake up to that in thr morning, we are...

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1Thank Littleannie3
Eastbourne, United Kingdom
Reviewed 3 days ago NEW

Review collected in partnership with Best Western GB
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Thank brianmL873FT
Berlin, Germany
Reviewed 1 week ago

I've been critical of some of the older hotels in Eastbourne which can be tired and shabby - but York House is better than most although not perfect. For a start and needing a single room for this visit, it was comforting to find a double bed in a fair sized single room - having been closeted in what felt...

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Helpful?
Thank rogermargaret2015
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Roger, Thank you for your candid review of your recent stay here at the Best Western York House Hotel. I'm glad that you enjoyed your overall stay with us, I'm sorry that the pillows where not to your liking, we supply good quality pillows but of course not everybody has the same taste, you could have mention something to...

London, United Kingdom
Reviewed 1 week ago via mobile

We just came back from a 3 day break at the York House Hotel for our Anniversary. First impressions of our room was lovely....it had a double and a single bed. More than we needed. My mother also had a lovely room with a queen size bed. However at night the double bed in our room was not comfortable and...

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Thank jen G
Tonbridge, United Kingdom
Reviewed 1 week ago

The disabled room we had was very good and had ample space for a wheelchair. it was very clean and the front desk and waiters made you very welcome We treated ourselves to the Al La Carte dinner on our first night and we were not disappointed.

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Helpful?
Thank slarkham
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Slarkham, Thank you for your review of your recent stay here at the Best Western York House Hotel. I'm delighted you found one of our accessible room suitable for your needs, all our accessible rooms are graded M2 and as you mentioned they are more spacious than standard rooms. I'm glad your breakfast and dining experience where to your...

Canvey island Essex
Reviewed 1 week ago via mobile

I booked six nights from the 15th of February as a birthday treat for my wife's 65th, being a best western platinum member I am familiar with their usual standard, and having been a repeat visitor to the lansdowne in Eastbourne my expectations were old as they both had similar tripadvisor reviews. On entering the hotel by its rotating door...

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1Thank jeff G
Stuart A, General Manager at BEST WESTERN York House Hotel, responded to this review

Dear Jeff, Thank you for taking the time to post a review regarding your experiences here at the Best Western York House Hotel. It is obviously disappointing to receive such reviews and maybe more so in this case considering the steps both myself and the team have taken to ensure you left feeling satisfied; despite some issue's encountered we tried...

London, United Kingdom
Reviewed 1 week ago

My boyfriend and I travelled up to Eastbourne from London for a one night stay to get away. It was a lovely hotel which looked out to the sea...very beautiful scenery from our window. As we visited during the cold weather, our room was very cosy and warm and nicely decorated too. Very clean, with a clean bathroom. My favourite...

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Helpful?
Thank amyleigh22
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Amy, Thank you for taking the time in reviewing your recent stay here at the Best Western York House Hotel. I'm glad you liked one of our seaview rooms, which are all being recently refurbished. We try to source our products as locally as possible for our breakfast buffet and is great when customers recognize the quality of it....

Eastbourne, United Kingdom
Reviewed 2 weeks ago

very reasonable price considering such a lovely room, hotel was however abut confusing to get my head around how to get to my room with so many stairs and the pictures everywhere. Bathroom could have also been improved as it was bit dated and small.

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Helpful?
Thank Charlotte H
WilliamTamborrino, Duty Manager at BEST WESTERN York House Hotel, responded to this review

Dear Charlotte, Thank you for reviewing your recent stay here at the Best Western York House Hotel. Great to see that you enjoyed our rooms, the Hotel is a Victorian building converted from 4 big houses so yes there's many staircases (and some don't even bring you back to reception) but this is all part of the hotel charm. We...

Bradford
Reviewed 2 weeks ago

We travelled down with a group of 100 or so by bus. Parking outside can be busy but not a problem for us. Check in was quick and efficient with friendly staff. We were in room 262 on the 2nd floor. There is a lift that will take about 3/4 people at a push. We carried our luggage up but...

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Helpful?
Thank DonnyBradford

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about BEST WESTERN York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: RM220 - RM565 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#3 Best Value Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN York House Hotel staff and other travellers.
28 questions
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London, United Kingdom
Greater London, United Kingdom
Harlow, United Kingdom
over a year ago
Greater London, United Kingdom

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Questions? Get answers from BEST WESTERN York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view if possible”
 of 5 bubbles Littleannie3, 20 Mar 2017 | Read review
“The sea view from the bedroom is lovely on a sunny day”
 of 5 bubbles slarkham, 14 Mar 2017 | Read review
“You must book a sea view”
 of 5 bubbles spence747, 6 Mar 2017 | Read review
“Always go for a sea view!”
 of 5 bubbles DawnyS16, 5 Mar 2017 | Read review
“Our room was on the second floor (facing the sea). with lift access”
 of 5 bubbles susanOxted, 2 Mar 2017 | Read review
5 of 5