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Best Western York House Hotel

Hotels.comUS$56*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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1,954 Reviews from our TripAdvisor Community

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Showing 1,941: English reviews
London, United Kingdom
Reviewed 2 weeks ago

Stayed second time after receiving an email with a York hotel voucher, great service, food well prepared and presented. Make sure you pay the extra for a sea view as back of hotel not good outlook, worth the money. Straight onto sea front. Car parking not good as mainly streets nearby but no car parking or meter charges. Will definitely...

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Helpful?
Thank Photographicity
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Photographicity, Thank you for your recent review of the Best Western York House Hotel. I am really delighted you enjoyed your stay with us here. I agree that is most likely more enjoyable to stay in a sea view room - to ensure a sea view room is guaranteed these must be booked in advance as these rooms are...

London, United Kingdom
Reviewed 2 weeks ago

Nothing is too much trouble here they get everything right first time. Dinner was super very peaceful restaurant and exceptional service as always with best western. Our room was superb freshly decorated very smart and everthing you need including some lovely fruit and juice when you arrive. Staff all very helpful.We will be back for another stay soon. Thank you...

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Helpful?
Thank Wendy K
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Wendy, Thank you very much for taking the time to post your experiences of your recent stay with us. I am really happy that we met and exceeded your expectations as a loyal Best Western rewards member. The team and I hope to be able to welcome you back again in the near future. Kind regards Stuart Anderson General...

Crawley, United Kingdom
Reviewed 2 weeks ago via mobile

Just wanted a night away by the sea, booked Groupon, hoping it would be ok, it was more than ok, we loved it! Plenty of staff, and each one just lovely, friendly, courteous and nothing is too much trouble. We had a lovely front room, which I know was fortunate, it was clean welcoming modern with still the charm of...

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Helpful?
Thank yaw0608
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Yaw, Thank you for your fantastic review of the Best Western York House Hotel Eastbourne. I am delighted that we met your expectations and is exactly these types of comments the team and I love to hear. I am pleased you found the team to be friendly and courteous which is something we work hard on to achieve. I...

headcorn
Reviewed 2 weeks ago

On all of our previous visits we have found the staff,the food and the accomodation to be first-class. This time however we were allocated a room that might well have been fine for a singleton, but was totally inadequate for two large adults. There simply was not enough space to move about and the bathroom abd shower looked like it...

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Helpful?
2Thank derek m
Stuart A, General Manager at Best Western York House Hotel, responded to this review

Dear Derek, Thank you for your recent review of the Best Western York House Hotel and your feedback on your experiences with us. The team and I were saddened to read that we did not meet the expectations of a loyal returning guest such as yourself. I have been trying to locate your reservation but to no avail. As you...

Nottingham, United Kingdom
Reviewed 2 weeks ago

Lovely stay at this hotel. Nice birthday treat in room on arrival plus fresh fruit and bottle fruit drink. Definitely worth upgrading to a sea view. Hot buffet breakfast was good but my only criticism would be lack of fresh fruit e.g. melon, strawberries only prunes and apricots were available. Take note of traffic light information regarding best time to...

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1Thank anneellis50
Reviewed 2 weeks ago

Beautiful ground floor room with en suite wet room, fully accessible​ with a sea view. We stayed here for my husband's 50th birthday treat and were pleasantly surprised. The staff were very friendly and helpful, food was really tasty and the breakfast was an excellent buffet style. Massive, comfortable super kingsize bed with plump pillows. The room was dressed to...

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Helpful?
Thank Sally S
WilliamTamborrino, Duty Manager at Best Western York House Hotel, responded to this review

Dear Sally, Thank you for taking the time and sharing your recent experience here at the Best Western York House Hotel in Eastbourne. I'm delighted that your stay was a pleasant surprise, room 094 the room you stayed in is one of our Accessible rooms, graded M2, and I'm glad that you found the room to your liking, thank you...

Reviewed 2 weeks ago via mobile

My wife and I took a break at the York hotel. We had a great room with a sea view. All of the staff were extremely pleasant and helpful. Our evening meal was superb and the breakfast was good. All at a great price. Would definitely recommend.

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Helpful?
1Thank Nick197739
WilliamTamborrino, Duty Manager at Best Western York House Hotel, responded to this review

Dear Nick Thank you for your review of your recent stay here at the Best Western York House Hotel. I am glad to see that you enjoyed your overnighter with us and you appreciated the seaview even available from one of our ground floor rooms. Thank you for your comments regarding our food and my staff and we hope to...

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

We were put given room 094 which it turned out was a disabled room. It was on the ground floor. The only issue was that we had to walk through the restaurant to reach the room. It was a very large bedroom with a super king size bed and a large sower room. We didn't like the pillows which were...

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Helpful?
Thank Homeboy_hols
WilliamTamborrino, Duty Manager at Best Western York House Hotel, responded to this review

Dear Homeboy_hols, Thank you for your review of your recent stay here at the Best Western York House Hotel. I'm glad that you enjoyed your stay with us and found the room to your liking, I've passed your comments ref the pillows to our Housekeeping team and they have now been changed. We do hope to see you again in...

Reviewed 3 weeks ago via mobile

One night stay to prepare for the Brighton marathon. Staff all lovely and very helpful. Room, which was a four poster suite was very clean, well furnished and very comfortable. Some Communal areas a little shabby. We had breakfast in our room as it was 6 am and that was fine. Beautiful view from the window and would definitely recommend.

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Helpful?
Thank Jane H
WilliamTamborrino, Duty Manager at Best Western York House Hotel, responded to this review

Dear Jane H, Thank you for sharing your review of your recent stay here at the Best Western York House Hotel. I'm glad that you enjoyed your overnight stay in one of our four poster bedrooms, we only have 3 of this types of rooms and all are very spacious rooms, with jaucuzy baths and all are seaviews. We understand...

Reviewed 3 weeks ago via mobile

My husband and i stayed here for 2 nights it was a wowcher deal plus breakfast and dinner on 1 night! We drove and managed to park right outside the hotel on the main rd but be warned it does get very busy! Reception of hotel were friendly and hotel looked nice very victorian! Our room was on the 3rd...

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Helpful?
Thank crazycatzz
WilliamTamborrino, Duty Manager at Best Western York House Hotel, responded to this review

Dear Crazycatzz, Thank you for taking the time to review your recent stay here at the Best Western York House Hotel. I'm glad you enjoyed your overall stay with us, and that you found our breakfast to your liking, I'm sorry to hear that you dinner experience was not as expected and I've passed over you comments to our Head...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Overlooking the Eastbourne seaside front and pier, this branded hotel offers comfortable rooms for all budgets.Fully licenced bar and restaurant are open every day.Conference, weddings and other events facilities are available.Reception and room service operate 24 hours.FREE WI FI in all areas. Parking: The hotel does not have a car park. If you secure 'seaside' parking please come into the hotel to obtain a hotel permit which is £1 until 11 am the following day. Alternatively on the side roads behind us parking is currently not chargeable and is free for the duration. Blue Badge Holders can park anywhere on the metered sections with no charges, no permit is required. ... more   less 

Additional Information about Best Western York House Hotel

Address: 14-22 Royal Parade, Eastbourne BN22 7AP, England
Region: United Kingdom > England > East Sussex > Eastbourne
Price Range: RM264 - RM623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western York House Hotel 3*
Number of rooms: 75
Reservation Options:
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Also Known As:
Best Western York Hotel
Best Western Eastbourne
Eastbourne Best Western
Hotel Style:
#1 Romantic Hotel in Eastbourne
#3 Family Hotel in Eastbourne
#4 On the Beach Hotel in Eastbourne
#5 Business Hotel in Eastbourne
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Questions & Answers

Here's what travellers have asked, with answers from Best Western York House Hotel staff and other travellers.
29 questions
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London, United Kingdom
Greater London, United Kingdom
Greater London, United Kingdom
Harlow, United Kingdom
over a year ago

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Questions? Get answers from Best Western York House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request seaview room with bath and shower.”
, 26 Apr 2017 | Read review
“Room 303. Top floor, end of the corridor, to the side of the building so it was very quiet.”
549anag, 22 Apr 2017 | Read review
“Choose a room in the front.”
fbullock1, 20 Apr 2017 | Read review
“Get sea view rooms as they also have small balcony.”
edwardm887, 20 Apr 2017 | Read review
“Make sure you get a sea view”
Photographicity, 16 Apr 2017 | Read review
5 of 5
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US$56* /night
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Prices are for 1 room, 2 adults
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