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Imperial Hotel

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Traveller (25)
Dining (6)
Room & Suite (6)
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Overview
  • Excellent34%
  • Very good40%
  • Average19%
  • Poor3%
  • Terrible4%
Travellers talk about
“driver paul”(6 reviews)
“dining room”(28 reviews)
AMENITIES
Free Internet
Breakfast included
Non-Smoking Rooms
Restaurant
Bar/Lounge
Room Service
3 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
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364 results
Traveller rating
127
141
69
12
15
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Time of year
LanguageEnglish
127
141
69
12
15
Show reviews that mention
All reviewsrobinsons holidaysdriver pauldining roommeal timesevening mealcoach tourturkey and tinselmince piesshower roompremier roomhalf boardolder generationserved hotband standour waiterwould recommend this hotel to anyoneexcellent hotel
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1 - 5 of 364 reviews
Reviewed 1 week ago

The hotel was lovely. Large clean room. The food was good and plenty of choice . Marcin our waiter for our stay was very efficient and a lovely polite young man. Alex was hard working to.All staff are very pleasant I could not fault anything...More

Thank Mary S
Response from Holdsworth-Hotels, Manager at Imperial HotelResponded 1 week ago

Dear Mary S, Thank you for your review. We are ever so happy that you enjoyed your stay with us and look forward to welcoming you back at sometime in the future.

Reviewed 1 week ago

hotel is dated, staff nice, rooms very basic, only stayed 1 night and it was full...full of coach loads of pensioners. stayed in eastbourne several times before and this hotel was a groupon deal which i didn't review first but for what it was was...More

Thank Eileen K
Response from Holdsworth-Hotels, Manager at Imperial HotelResponded 1 week ago

Dear Eileen K, Thank you for taking time to review your stay with us, we appreciate your comments and feedback.

Reviewed 1 week ago

If you are just looking for an average hotel in a good position then this is the place, if you are looking for anything more then I suggest that you look elsewhere. We arrived at about 2 pm and were able to park outside, and...More

Thank Joan B
Response from Holdsworth-Hotels, Manager at Imperial HotelResponded 1 week ago

Dear Joan B, Thank you for your comments regarding your recent stay with us. We always welcome feedback whether good or bad so we can improve the quality of your experience when staying with us. Your comments will be passed onto the relevant departments. Thanks...More

Reviewed 2 weeks ago

Lovely hotel, great staff, decor needs a little TLC, food good and plentiful, Very close to the promenade ( just op band stand) ,close to the town center, theatre and cinema,quite close to bus service,not bad parking Lovely town to visit you can do as...More

Thank Dolphin G
Response from Holdsworth-Hotels, Central Reservations at Imperial HotelResponded 2 weeks ago

Thank you Dolphin G for your comments regarding your recent stay at the Imperial Hotel. We are glad you enjoyed your stay and hope you welcome you again soon.

Reviewed 3 weeks ago via mobile

Just got back from a 5 day stay with Robinsons. Overall a nice stay but was spoiled by a couple of issues. Firstly the floors are very creaky but I had the misfortune of having someone above me who was up at 4 in the...More

Thank Lindsey B
Response from Holdsworth-Hotels, Central Reservations at Imperial HotelResponded 2 weeks ago

Thank you Lindsey B for your comments regarding your recent stay at the Imperial Hotel. We apologise for the issues you had whilst staying with us. If you had spoken to reception regarding moving rooms they would have sorted something for you however we understand...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Internet
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$78 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Eastbourne
Room types
Non-Smoking Rooms
Details
Price range
US$78 - US$96 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Eastbourne
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (25)
Dining (6)
Room & Suite (6)
Pool & Beach (1)
Questions & Answers
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lyntaz
21 January 2018|
AnswerShow all 2 answers
Response from Holdsworth-Hotels | Property representative |
Dear lyntaz The hotel does have a small set of steps at the front entrance to the hotel, but there is a door bell at the bottom of the steps to alert the reception staff and they will arrange for the team to bring out the... More
1
Vote
_thomashart05
30 December 2017|
Answer
Response from Holdsworth-Hotels | Property representative |
Dear _thomashart05 Many thanks for your question regarding walk in showers at our Imperial Hotel in Eastbourne. The hotel does have a large number of bedrooms with walk in showers, however it is always best to request a... More
1
Vote
_thomashart05
30 December 2017|
Answer
Response from Holdsworth-Hotels | Property representative |
Dear _thomashart05 Please see my previous answer regarding walk in showers, however none of our rooms are sea view. The hotel is located on a street leading from the seafront, just a few paces away.
0
Votes
Room Tips
"lifts to all floors. we paid a little extra for an upgrade of room when booking"
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"Ones on the front Ok , although windows don’t open, and quite warm from direct sun."
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"Ask for sea view or front froom"
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"Unsure, as we upgraded but still found room basic and small. However, en suite full marks."
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