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Imperial Hotel

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Vaughan Street The Promenade, Llandudno LL30 1AP Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$150
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Traveller (369)
360
Panoramas (17)
Room & Suite (287)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 54 hotels in Llandudno
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Taxi service
Business Centre with Internet Access
Paid public parking nearby
Street parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Snack bar
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Historic Hotel
Languages Spoken
English, Russian, Spanish, Hungarian and 2 more
1547Reviews29Q+A100Room tips
Traveller rating
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Popular mentions
James Harvey wrote a review Nov 2021
3 contributions
From the minute I arrived, I was made to feel welcome and nothing was too much trouble for any of the staff. The room I had was lovely and had a nice view of the town. The food was beautifully cooked every time from breakfast through to dinner, with plenty of options to choose from every day. A special mention though has to go too the bar staff, particularly Jodie who was a delight to speak too over the few days I was at the hotel and I was always met with a smile and asked how I was. It's obvious how hard she works and cares about the job, whether I stay at the Imperial next time I'm in Llandudno or not, I'll be sure to pop in and say hello to the team and person who made me feel so welcome and made such a difference to my holiday. The bar manager Gemma has a great team and should be very proud of the effort she puts in, as it hasn't gone unnoticed. See you all soon! James Harvey.
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Date of stay: November 2021Trip type: Travelled solo
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Liszt123st wrote a review Nov 2021
Llay, United Kingdom18 contributions13 helpful votes
Excellent hotel. The hotel was incredibly clean in fact spotless. The reception staff were very helpful. The parking ground is inadequate for such a large hotel but the staff were helpful in suggesting we parked on the promenade. The room was clean and tidy. Space was used well. The bathroom was beautifully fitted with a very good shower and very clean. We were able to use 2 lifts, which was helpful as we were on the top floor. Breakfast was plentiful and very tasty. Cooked breakfast was very varied. You could have smoked salmon smoked haddock and omelette, if you wanted. You could sit in the conservatory overlooking the beach. A very pleasant atmosphere.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Parking is difficult but cost on the promenade was reasonable with no charge overnight.
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DGchester wrote a review Nov 2021
Chester, United Kingdom47 contributions50 helpful votes
+1
Looking up at the Great Orme from Llandudno Pier it’s easy to see why early Viking sailors named the headland after a huge sea serpent. But standing at the summit, 207m above sea level, on a cold and blustery November morning, my thoughts are focused less on giant sea snakes and more on the Great Orme mountain goats who are staring at me in disbelief. What on earth is a human doing up here at this time of year? In Llandudno for a late autumn break, I was determined on the second day to climb the Orme. I had last done it 60 years ago and this seemed as good a moment as any to return. I’m glad I did. Magnificent views across to Snowdonia and Anglesey in one direction and towards Conwy and Tal y Fan in the other made it well worth the effort. Walking back to the North Shore, down steep goat tracks in some places, was tougher than struggling up but the prospect of coffee and Welsh shortbread on the seafront veranda of The Imperial hotel spurred me on. The Imperial dates back to 1872 and is one of Llandudno’s oldest hotels. In my view it is also one of its finest. From the moment I checked in with Nicola’s cheerful team at Reception to the morning I left, I knew I had found something special, a hotel which appreciates that comfort and style are as important as fine food . . . the sort of place which offers levels of service that some hotels nowadays no longer seem to consider important. My ensuite bedroom was at the side of the hotel but still enjoyed sea views and being classified ‘superior’ it was big, as in it took several strides to reach the far end. There was an ironing board, a hair drier for those who still have hair, a leather sofa to recover from mountain treks, a dining table and chairs, posh toiletries, and smart carpets and curtains kept immaculate by the housekeeping team. Oh, and I mustn’t forget the quality TV which worked without having to call for help . . . not something that can be said of every hotel I’ve visited. But you get the idea. This was home from home, only better. For breakfast I moved from the conventional menu to what, for me, was something different. Having been presented in other hotels with apologies for kippers (tinned and filleted, that sort of thing) I decided to try The Imperial’s. Here my two kippers arrived plump, grilled to perfection and packed with flavour. What a start to the day! Table service from professionals like Agnes, Matt, Eduardo and Jordan added to the pleasure. They smiled, they offered menu advice where needed and they responded to requests with speed. Each evening, Executive Chef Leighton delivered memorable dinners. If you are on half board, there is an allowance of £33, enough for three courses. My choice on the first evening of a creamed goat’s cheese starter and salt-baked root vegetables whetted the appetite nicely and the mains of roast beef or baked salmon satisfied the biggest appetite. The beef was tender and my request for horseradish sauce was met without fuss. Of the desserts, I recommend the sticky toffee pud but I made my way through other choices during my stay and none disappointed. The wine list was extensive, with a large glass of decent Malbec coming in at £7.25. Hotel facilities include a gym and a swimming pool that wasn’t much smaller than the one in my club at home. It is about 18m in length and a metre deep, with a good-sized jacuzzi alongside. Bedroom bathrobes meant that I could change in my room and by phoning down to reserve a time slot I shared the pool with never more than two others. I understand that the manager, Geoff Lighthouse, has been at the hotel for decades and I reckon this accounts for The Imperial’s success - loyalty and commitment at the top inspire high standards at all levels. Well done to the entire team! Llandudno is one of my favourite seaside resorts and take my word for it, The Imperial adds enormously to its splendour.
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Date of stay: November 2021
Value
Rooms
Service
3 Helpful votes
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Smokemare wrote a review Nov 2021
Stoke-on-Trent, United Kingdom49 contributions31 helpful votes
We've actually stayed here a couple of times over the last few years. Usually for just one or two nights. The interior of the rooms probably won't dazzle you. They decor and furniture IS a little dated, but everything's clean and the rooms are quite spacious. If you can secure a sea-view room, then you'll be guaranteed a great view. Location wise, Imperial is well placed for a walk into town, down to the pier or up to the top of the Great Orme if you're feeling fit. Sounds great right? Well it is. I like this hotel. I like staying here. The staff are generally friendly and helpful. I suspect some of our issues may have been partly down to the pandemic situation. On arrival on one of the occasions we were offered an afternoon cream tea voucher. When we went to claim this perk, the restaurant were reluctant to serve us. It was still within the normal operating hours of the restaurant for afternoon tea, but the time when it stopped was in around 30 minutes. We essentially couldn't get it then and the manager or manageress who came to speak to us about the mix up didn't seem entirely sympathetic - even though the lady on the front desk had suggested we could go through. I suspect this was down to miscommunication, staffing issues or a combination. At the time when we visited they were sensible limiting the pool to one family at a time. The 30 minute slots were a little bit confining, but I think it was better to be safe. Breakfast, rather than being a buffet as usual was table-service thanks to the pandemic. This wasn't a problem though, and I thought it was a sensible measure to reduce infection rates. I really enjoyed the breakfast. One day I had the full welsh and the other I had kippers. Both were excellent. One issue with the hotel which is hard to fix, is the lack of parking. There IS a carpark at the back, but there's no means of reserving a space and nowhere near enough spaces for the number of guests. There are places to park in Llandudno but at certain times Llandudno can get VERY busy. If you're going at peak times I'd think seriously about where you're going to leave your car. Overall, we've had a good time every time we've stayed here. But I understand there might be issues which fussier people could be bothered by. I feel like TripAdvisor really needs a more granular rating system. I feel like the three I'm giving is a little harsh, but a four would seem a tad generous? I enjoyed it, I'll stay again and you never know I might even be back to amend my review.
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Date of stay: June 2021
Cleanliness
Service
Sleep Quality
Room Tip: Book early and secure a sea-view.
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Gles wrote a review Nov 2021
3 contributions
We stayed here with friends. Unfortunately I found the bedroom to be really dated. The carpet in our bedroom was frayed. The main hotel - reception, bar and restaurant seem to have been re-decorated but they've forgotten the upstairs! Having said that - it was a lovely night's sleep as the bed was really comfy! We had also booked a table for our evening mesl whuch was lovely.
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Date of stay: November 2021Trip type: Travelled with friends
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PRICE RANGE
US$115 - US$243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
imperial hotel llandudno
LOCATION
United KingdomWalesNorth WalesConwy CountyLlandudno
NUMBER OF ROOMS
98
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Frequently Asked Questions about Imperial Hotel
Which popular attractions are close to Imperial Hotel?
Nearby attractions include Llandudno Promenade (0.03 km), St. John's Methodist Church (0.2 km), and Mostyn Street (0.1 km).
What are some of the property amenities at Imperial Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Imperial Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Imperial Hotel?
Yes, free parking, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Imperial Hotel?
Conveniently located restaurants include Indulgence Cafe, Ristorante Romeo, and East.
Are there opportunities to exercise at Imperial Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Imperial Hotel located near the city centre?
Yes, it is 0.2 km away from the centre of Llandudno.
Are any cleaning services offered at Imperial Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Imperial Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Imperial Hotel?
The staff speaks multiple languages, including English, Spanish, Russian, Polish, Romanian, and Hungarian.
Are there any historical sites close to Imperial Hotel?
Many travellers enjoy visiting Plas Mawr (4.7 km), Smallest House in Britain (4.6 km), and The Summit Complex (2.2 km).