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Imperial Hotel

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Imperial Hotel
Imperial Hotel
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1,073 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Derbyshire
Reviewed 14 August 2015 via mobile

We have just had a four night stay at the Imperial, the last time we stayed was fourteen years ago and it was superb then but it's just got even better ! We had a lovely room which had a balcony , the view was amazing ! Clean , comfy , spacious , brilliant ! Loved it ! The food...

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Helpful?
1Thank Mike54Derbyshire
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Dear Mike, thank you very much for all your very kind comments and it was lovely to welcome you back and to know that your four night break with us was fantastic. We are so pleased to read that every aspect of your stay was either amazing or outstanding and we will certainly let all our staff know about your...

Biggleswade, United Kingdom
Reviewed 14 August 2015

Warm welcome from professional and friendly staff. This "grand" hotel has charm, the restaurant food is excellent and unlike many hotels the staff have a sense of humour. Rooms are decorated to a high standard, clean, good TV, comfortable bed and highly efficient shower. Although limited the onsite parking is excellent as were the staff when leaving the car keys...

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1Thank SaltireDoug
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

What a lovely review, thank you very much. We appreciate your comments regarding the excellent restaurant food and our staff being professional, friendly and also having a sense of humour. We’re also delighted to read about the car park and how our staff were more than happy to assist. We look forward to welcoming you back again hopefully in the...

Edinburgh, United Kingdom
Reviewed 13 August 2015 via mobile

A very enjoyable stay at The Imperial Hotel, Llandudno. The rooms were clean and tidy, and the hotel has that superb 'grand hotel' feeling. The food, drink and facilities are very good. All staff were very friendly and helpful. Would definitely come back again sometime in the future.

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Helpful?
Thank Petechristo
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Dear Pete, We're delighted to read your review and how much you enjoyed your mid week stay and hope we'll have the pleasure of welcoming you back next time you visit the UK.

Lichfield, United Kingdom
Reviewed 12 August 2015

Where do I start? This hotel is just awesome! We stayed 3 nights to celebrate our 20th Wedding Anniversary. After a disastrous start by me booking Bodwellayn Castle, Warner Leisure break for which we only stayed 3 hours! I came across this hotel. As soon as I walked in I was greeted by an extremely friendly receptionist, Emma. I was...

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Helpful?
3Thank Gill751
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Dear Gill, what a lovely review with wonderful comments but what pleases us the most is that we helped turn your 20th Wedding Anniversary into an outstanding success after a very disappointing start. All your comments are greatly appreciated, and we are delighted to read about our staff’s friendliness and excellent customer service which we will most definitely pass on...

Manchester, United Kingdom
Reviewed 12 August 2015

This hotel has been a major part of my family history. I love this hotel, it is constant high service, beautiful rooms, gorgeous food, and fantastic facilities. Over the years my family and I have made wonderful memories here and I intend to do the same with my children. It is a great location with beautiful sea view and ease...

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Helpful?
Thank Steffani P
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

We do really appreciate our guests' comments and in particular when they are from guests who have stayed with us many times and write such a glowing review so thank you very much. It is lovely to read that we have played a major part in your family history over the years and also that you intend to continue this...

London, United Kingdom
Reviewed 11 August 2015 via mobile

Excellent location on the front. Excellent service. Good food. Well organised breakfast service. Oasis of calm after days out on beach or surrounding sights. Comfortable rooms of reasonable size. Still remember the chicken sandwiches in the bar when returning late with fondness.

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Helpful?
Thank Rupert E
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Dear Rupert, we're delighted to read your review and to hear how much you and your family enjoyed your stay with us. It sounds like you had a wonderful holiday and I know Chef will be pleased to know that the chicken sandwiches are one of your lasting memories of your time with us. Thank you for your kind comments...

Staffs
Reviewed 11 August 2015 via mobile

This hotel we keep revisiting. Quality hotel, where service is excellent. It is certainly worth the upgrade to sea view as that does make a difference. The service in the restaurant is excellent, but we have found in the evening we tend to eat elsewhere for a lower price and then return to the hotel for a drink at the...

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Thank peanuty
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

As a valued returning guest we are delighted with your rating and very pleased to read that our service continues to be excellent and our staff very helpful. I was surprised though with your comments regarding dining but since your stay we have introduced light snacks on The Terrace in the evening which is proving very popular. The menu includes...

Crewe, United Kingdom
Reviewed 10 August 2015 via mobile

We stayed here with our two young kids. The room was upgraded to a family room (for a charge). The room size was excellent and had an extra bed and a cot. It was a shame that it wasn't a seaview room after paying £200 for the room (holiday season is expensive) The location of the hotel is great (right...

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Helpful?
Thank US1511
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Thank you for your review and we're delighted you felt the family room was excellent and to hear that our staff were extremely friendly and very efficient. We will look into your comments about banging doors and ask maintenance to check the soft door closers fitted on all the bedroom doors so thank you for bringing that to our attention....

Manchester, United Kingdom
Reviewed 5 August 2015

We reserved this hotel to celebrate a 60th Wedding Anniversary. We are a family of 22 and wanted a private room for our meal and we arranged this many months in advance with the events department who couldn't have been more helpful. The dining room was perfect and seated us all on one large table. Everyone was very happy with...

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1Thank flowerpotManchester
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Thank you for your review and for choosing us to host the 60th Wedding Anniversary Celebrations. We're delighted it was a success and to hear that the private function room was perfect. Our Events Department thoroughly enjoy organising such celebrations so I will pass your comments on to them which I know will be appreciated. Thank you again and we...

baslow, u.k.
Reviewed 2 August 2015

We were upgraded and we had fabulous rooms, close to the best that we have ever had any where in the world. Without a doubt this is one of the best Hotels in Wales. Parking is the only big problem. The suites that we had were a WOW factor !!

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2Thank birleybarn
ImperialLlandudno, Public Relations Manager at Imperial Hotel, responded to this review

Thank you very much for your review and wonderful comments. We do appreciate you saying we are without doubt one of the best hotels in Wales and that are suites have wow factor - superb praise and we are pleased you enjoyed your stay with us. We hope we will have the pleasure of welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Chantrey's Restaurant
Chantrey's Restaurant
Cuisines: British, Contemporary, Welsh
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The Imperial is the perfect venue for both business and leisure alike. Enjoy dinner in our elegant award-winning Restaurant offering mouth-watering dishes using only the freshest local produce and complemented by an extensive wine list or dine on the Terrace from our Evening Terrace menu. Lunches and light refreshments are served on our charming Terrace overlooking the promenade. Resident guests have full use of our health and fitness centre Mint Condition during their stay. Weddings, Celebrations and Conferences are also catered for. ... more   less 

Additional Information about Imperial Hotel

Address: Vaughan Street | The Promenade, Llandudno LL30 1AP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: RM577 - RM971 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Imperial Hotel Llandudno
Hotel Style:
#1 Green Hotel in Llandudno
#6 Business Hotel in Llandudno
#10 Luxury Hotel in Llandudno
#12 On the Beach Hotel in Llandudno
#15 Family Hotel in Llandudno
#24 Romantic Hotel in Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
10 questions
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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was on the fifth floor with a partial view of the west coast. There were some lovely rooms on this floor with sea view and balconies”
 of 5 bubbles 291suef, 15 Feb 2017 | Read review
“Sea view was lovely but will ask next time how much the Suites are”
 of 5 bubbles Z2085ULjeanm, 5 Feb 2017 | Read review
“Suites on 1st floor are large, comfortable, warm with fabulous views over the bay”
 of 5 bubbles 16karenc, 18 Jan 2017 | Read review
“Definately sea view”
 of 5 bubbles jonj484, 12 Jan 2017 | Read review
“3rd floor side room very good”
  • spacious warm bathroom
  • seating area by the window
  • 3rd floor side facing room
 of 5 bubbles 30sunny, 4 Jan 2017 | Read review
5 of 5