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Iris Hotel

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Iris Hotel
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678 Reviews from our TripAdvisor Community

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Showing 672: English reviews
Reviewed 5 days ago NEWvia mobile

We stayed here last Friday & Saturday night as a suprise break away. How this place only has a 2 star rating is beyond me, the staff were very welcoming when we arrived & helped show us to our room which was in the annexe. Our room was small but plenty of room for the 2 of us,the bed was...

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Helpful?
Thank Lauren K
Reviewed 1 week ago

friendly welcome, at first.... when staff noticed that 2 males booked a double room they started talking in there own tunge ... and looking at the couple... not good. they wher shown to thear room. wiche was out the back of the hotel in a court yard. the room was very small for a double, you could only get yfi...

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1Thank John D
Reviewed 2 weeks ago via mobile

Over priced for what you get, when walked in to check in another guest was complaining his room had been broken into, and warned us off, couldn't do much about this as already booked and payed. Was no manager there or reception staff as they must go home after 8-9pm? We checked in 9.30pm and was just a night porter...

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1Thank Hollieejo
Liverpool, United Kingdom
Reviewed 2 weeks ago

Customer service at its absolute worse. We were greeted rudely by the receptionist when asked if we could check in as we were early. No !!!!! she said very abruptly we still have guests (fair enough). We left our luggage and returned several hours later, our room which was in the annexe was disgusting, advertised as a small double it...

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1Thank jjhamlet
irismanager2011, Manager at Iris Hotel, responded to this review

Dear Jean Hamlet Thank you for taken your time to let us a review I do apologise if you felt that I was rude you on your arrival day You arrived at 11am and I only told you that check-in is at 3pm , but you were welcome to leave your bags On your booking confirmation was mentioned the time...

Reviewed 3 weeks ago via mobile

Stay here when we book theatre,cheaper to book room ,then get taxi's. Been here twice,once in the summer,once in January. Not been disappointed. Rooms are clean and warm,breakfast is lovely,staff cannot do enough for you,will agree with other reviews,didn't meet Welsh or English speaker,but that does not say ,they didn't do there jobs overall I would stay here again

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Thank Joanne H
Reviewed 3 weeks ago via mobile

Booked as part of a xmas pressie to stop over amd see jimmy Carr at the local theatre...easy to find nice appearance and pleasant room although a double room the single beds were pushed together and very uncomfortable beds....no biscuits with the complentary tea n coffee....booked the evening meal as an add on....although nicely presented it was obvioulsy feshly frozen...

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Thank wkdkaos
Reviewed 3 weeks ago via mobile

Hotel very clean..staff very friendly..lots of choice on menu in the evening however my other half didnt receive what he had actually ordered...lovely views excellant breakfast would definitley stay again...

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Thank mariemc1972
Warrington, United Kingdom
Reviewed 3 weeks ago via mobile

Hotch pitch decor , tacky and dirty! Waited for receipts on lady who was Eastern European , she abruptly told me to wait 1 min then 10 mins later had to press the bell to get checked in ! By this point I had decided I would not be staying but had a look at the room which was horrid!...

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2Thank scoobydoo2003
Warrington, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here for the weekend and couldn't fault it. Very quick booking in the room was spotless and the breakfast in the morning superb, and all done with a smile from the friendly staff. Thanks for making it a great stay

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1Thank amydil
Reviewed 4 weeks ago via mobile

Stayed in double room sea view. Nice size room, great views and very clean with high ceilings. However the double bed is two single beds pushed together! This makes for a rather uncomfortable night. There is not enough towels. And needs better ventilation in the bathroom. Customer service leaves a lot to be desired.

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2Thank astra m

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff

Additional Information about Iris Hotel

Address: Gloddaeth Crescent, Llandudno LL30 2XT, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: RM236 - RM419 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Iris Hotel 2*
Number of rooms: 38
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Questions & Answers

Here's what travellers have asked, with answers from Iris Hotel staff and other travellers.
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Questions? Get answers from Iris Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book somewher ellse.”
 of 5 bubbles , 14 Feb 2017 | Read review
“Don't book annexe room”
 of 5 bubbles jjhamlet, 6 Feb 2017 | Read review
“Sea view if you can afford it .”
 of 5 bubbles Rickyjohn2, 28 Dec 2016 | Read review
“take your own pillows”
 of 5 bubbles andyfost, 8 Nov 2016 | Read review
“Make sure you ask for a seaview”
 of 5 bubbles AdrianL123, 1 Nov 2016 | Read review
5 of 5