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The Grand Ash

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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
kilmarnock
Reviewed 16 July 2014

Having spent a week in tenby i was originally looking for a two night stop over to break our journey back to scotland,but found this fantastic deal online (4 nights room only for £120). OK this hotel looks as if it is in the process of being revamped but from check in i found the staff to be excellent.the room...

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1Thank beenaboot
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Cheadle, United Kingdom
Reviewed 14 July 2014

We stayed in an attic room which featured a tiny window which didn't open more than 6", a damp smell which perpetuated throughout the hotel, an uncomfortable bed with springs that poke you in the back or side, disinterested reception staff, a TV on which you can only receive one clear channel in English, damp in the corner of the...

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3Thank Richard D
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

northwich
Reviewed 25 June 2014

We booked on line for this very cheap hotel for a Saturday night out in Llandudno, 26th June we were a bit sceptical cos of other tips and reviews. We are a couple in our 60's so wen we arrived we were prepared for the worst. Our room was on the third floor, but they have a lift, it was...

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2Thank lindylounorthwich
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Maidstone, United Kingdom
Reviewed 18 May 2014

I stayed in the Grand Ash for 6 nights recently. The food was ok although the service was slow at times with the younger members of staff showing very little sign of training and smiles don't always make up for efficiency. The standard of cleanliness in the dining room was appalling, the same cloth remained on the table from our...

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7Thank Gillian H
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Maidstone, United Kingdom
Reviewed 16 May 2014

just spent a week at this hotel, food ok but only has a 2 star rating for health and hygine, not enough staff to keep rooms up to scratch, like linen changes and vacuuming, Curtains failing off rails, this was just our room, other rooms were worse judging by the info from other guests. Lift brook down twice.The girls did...

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4Thank christine s
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Bexleyheath, United Kingdom
Reviewed 15 May 2014

good value , manager seemed to be holding it all together.with limited staff. who tried their best to make our stay as pleasant as possible. small hotel in need of a serious update. Grand UK Hotel so a little disappointed although I did read the other reviews which were mixed.

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1Thank linda b
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

London, United Kingdom
Reviewed 12 May 2014

I have recently returned from a holiday in beautiful Snowdonia with Grand UK. The holiday was ruined by my stay in the Grand Ash Hotel. Two adults were put in an attic broom cupboard called room 27. Apart from being small, the room had a sloping ceiling over one of the beds making the whole experience claustrophobic. Instead of a...

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7Thank Shirley S
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Basingstoke, United Kingdom
Reviewed 3 May 2014

This hotel is very good value for money, although it could do with some refurbishment, the rooms were clean and tidy. The breakfast was excellent and there was plenty of choice and the staff were very friendly and helpful. If you are looking for a cheap gettaway within walking distance of the town, beach and many attractions this is the...

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3Thank Shir_52
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Stoke-on-trent, United Kingdom
Reviewed 27 April 2014

This was a last minute booking the hotel looks tired and could do with some tlc The staff where very friendly the rooms were very clean There was plenty of choice for breakfast ( little disappointed that there wasn't mushrooms but that's just me ) if your looking for a last minute cheap weekend you can not go wrong here...

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2Thank lubylou_64088
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Dear Guest Thank you for taking the time to write a review about our hotel. We read all our reviews and take any negative feedback very seriously and try to resolve any issues swiftly. Thank you

Llangollen
Reviewed 6 April 2014

A last-minute booking on a whim. I wasn't expecting anything special at the price being charged but the central location sold it to me. When I arrived, I was able to park right outside the door for free. Staff were on hand and pleasant at reception and I was quickly shown to my room. I couldn't fault it. Clean, tidy...

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3Thank eternaltraveller69
Gemma A, Guest Relations Manager at The Grand Ash, responded to this review

Thank you for your review following your recent stay at The Grand Ash. Delighted to read you were well looked after by our hard working team and enjoyed your stay. It is so very nice to get complementary comments which will certainly be passed on to the General Manager at the Hotel. Your feedback is most important to us and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
We are a 2 star budget full service hotel in a central location we have a lift serving our main floors, car parking is available in the streets surrounding the hotel and is not restricted. Breakfast is substantial and is included in your rate. Direct bookings are welcome, please note we cannot cater for guests with pets, or for persons who have severe mobilty problems owing to space limitations. We are close to shops, cafes and pubs a regular bus service is available nearby. ... more   less 

Additional Information about The Grand Ash

Address: Gloddaeth St, Llandudno LL30 2DP, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Price Range: RM236 - RM495 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Grand Ash 2.5*
Number of rooms: 33
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Also Known As:
The Grand Ash Hotel Llandudno
Grand Ash Llandudno
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Ash staff and other travellers.
3 questions
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Bolton, United Kingdom
over a year ago

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Questions? Get answers from The Grand Ash staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It has a lift to all floors”
 of 5 bubbles palmis61, 19 Feb 2017 | Read review
“don't use room 1”
 of 5 bubbles helgw, 20 Nov 2016 | Read review
“if ur given room 25---ask for another immed”
 of 5 bubbles davelT1861JV, 6 Sep 2016 | Read review
“Location is excellent, it worth the price or more. They have lift! (not large)”
 of 5 bubbles P5829MVcindym, 18 Jun 2016 | Read review
“On the main road but very quiet and airy”
 of 5 bubbles 874cherylb, 12 Jun 2016 | Read review
5 of 5