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BEST WESTERN Gatehouse Hotel

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#12 of 18 Hotels in Ipswich
Certificate of Excellence
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161 Reviews from our TripAdvisor Community

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Showing 159: English reviews
London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

Apart from the staff being friendly the best western gatehouse hotel leaves little to feel glad about! Rooms over priced at £59 per night considering the bed was a very small double, only enough milk for one cup of tea/coffee each. At 7.35am we got woken up by either staff or guests. Was just plain and basic not worth the... More 

Helpful?
Thank Gemma T
BWGatehouse, Manager at BEST WESTERN Gatehouse Hotel, responded to this review

We are sorry you did not enjoy your stay at the Gatehouse Hotel, all room items are available from reception, these should have been replenished of course and i apologise if this was not the case but a call to reception would have made sure your supplies were topped up for you. We are also sorry that you were disturbed... More 

Honiton, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Been staying here for the last two weeks. Absolutely brilliant in so many ways. Food was of such a high standard and plenty of it too. Dont be fooled by the entrance as it feels your going in the backway but this is the entrance to comfy and presentable rooms,quality food , and better personal service than i experienced in... More 

Helpful?
Thank Richard L
BWGatehouse, Manager at BEST WESTERN Gatehouse Hotel, responded to this review

Many thanks for taking the time to review the hotel, we are delighted you enjoyed your stay and look forward to welcoming you back in the future. Kind regards Heather Billing - Operations Manager More 

London, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 16 October 2016

The rooms are a good size, but the beds are very, very uncomfortable. The breakfast was awful, everything was deep fried. When my breakfast arrived it was swimming in fat, and also had two hairs, at no extra cost. The location was good for us, but would rather drive further, than stay at this awful place again.

Helpful?
1 Thank anne w
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 October 2016 via mobile

On Arrival to this hotel first impressions were it seemed a bit run down from the outside , which is a shame as it is in nice grounds . But once inside it was lovely with a wooden panelling and a nice big staircase. The receptionist was very pleasant but had draughted in from another hotel and didn't even know... More 

Helpful?
Thank Lisa Richardson R
Ipswich, United Kingdom
2 reviews
Reviewed 9 September 2016

The Gatehouse is a hotel with charm, A Georgian building that has a period dining room and a snug bar area. The food at dinner was excellent, and the full English breakfast was freshly cooked to order. My bedroom in the annex was spacious and very comfortable, and entirely what I expected in an older building. The floors may creak... More 

Review collected in partnership with Best Western GB

Helpful?
Thank William P
Ashington, United Kingdom
2 reviews
Reviewed 23 August 2016

Yet again we stayed at the Gatehouse, this time only for B and B as we were visiting family. As always the staff were incredibly friendly and both Sharon and Villiers were brilliant and soo friendly. The breakfasts, as always were delicious and perfectly cooked and presented. My thanks to the morning chef. We regret that this time we could... More 

Helpful?
Thank Hugo V
Stroud, United Kingdom
Level Contributor
133 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 August 2016

This was our first stay at the Gatehouse Hotel. It is an old property with a lot of character and in general terms is very clean and presentable. The property has plenty of parking around the back and is situated on large grounds. We were warmly welcomed at reception and we found the staff to be very friendly and helpful.... More 

Helpful?
Thank Sean K
Goole, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2016 via mobile

The hotel itself was nice, the rooms are nice and so are the staff. The only thing that lets this place down is the food, I got a steak for the evening meal and asked for it medium rare and it came out medium well, so I sent it back and asked for a new one and they agreed it... More 

Helpful?
Thank cramptwin11
BWClaydonHotel, Front Office Manager at BEST WESTERN Gatehouse Hotel, responded to this review

Good Afternoon, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we would like to look into this matter further if you could contact the Head Chef directly on 01473 830382 or by email frankie.manners@hotelsipswich.com. we do have a few questions that we would like to... More 

Ipswich, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 July 2016

we only went to the gatehouse hotel as it is within walking distance of our home on a beautiful may day & we have stayed in best western hotels in france & ireland in the past & found them very good .we didn't stay but had a couple of drinks outside in the magnificent grounds this hotel is a former... More 

Helpful?
Thank obrienpaul

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
Official Description (provided by the hotel)
Situated with a rural outlook on the northern edge of Ipswich, the hotel can be easily reached from the A12/A14. The regency style building is refurbished to very high high standards of comfort with sumptiously furnished bedrooms. The hotel's facilities include; colour TV, free wireless internet connection, tea making facilities, etc. Breakfast and an excellent dinner menu are served in the small intimate restaurant. The Gatehouse Hotel is the perfect place for a relaxing stay. ... more   less 

Additional Information about BEST WESTERN Gatehouse Hotel

Address: 799 Old Norwich Road, Ipswich IP1 6LH, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Price Range: RM320 - RM533 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gatehouse Hotel 3*
Number of rooms: 9
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Also Known As:
Best Western Ipswich
Ipswich Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gatehouse Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
 of 5 bubbles annew84, 16 Oct 2016 | Read review
“If you have a problem walking you may need to ask for a ground floor room as there are no lifts.”
  • Bright lights. A revelation in hospitality.
  • Biscuits - you dont even get this at the hilton anymore.
  • Proper fireplace
  • Nice comfy bed with a bit of a squeak
  • Plenty of room
 of 5 bubbles mdjohnst, 14 May 2016 | Read review
“Don't get Room 5 - it's small and shabby.”
 of 5 bubbles 354christine, 19 Apr 2016 | Read review
“Room 2 a good size with two aspects.”
 of 5 bubbles 174PaulH, 6 Apr 2016 | Read review
“I found room 1 perfect for my needs”
 of 5 bubbles Mhr001, 25 Feb 2016 | Read review
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