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Stayed for one night having flown down to Stansted. A nice clean hotel which has been made over with the latest big TV etc. Also had a really powerful pedestal fan which is ideal for Premier Inn rooms... anyone that stays frequently will know how...More
I have complained, in detail to your "Guest Relations" address. It has been two weeks now and I have had zero response.
With this experience alone, I would not return to Premier Inn ever again - ignoring customer complaints is a real no no for...More
1 Thank bigfella9852
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Ipswich South HotelResponded 18 October 2016
Thank you for getting in touch through your review.
I am sorry to hear you have not heard back from your original contact and I would like to look into this for you.
I will be in touch directly,
The staff here were very friendly with good knowledge of the local area. The room was a lovely premier in room, comfortable bed with most amenities, I personally would prefer hot chocolate in the rooms too as I don't drink either tea or coffee and...More
First time in a premier inn and product as expected and a nice location, however my stay was spoilt by the poor sound insulation between rooms and corridor. It is a shame that this spoils an otherwise good hotel.More
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Ipswich South HotelResponded 12 October 2016
Thanks for your review.
I'm glad you like the location of our Ipswich South hotel and felt the product was as expected. I'm sad to read that you feel the sound insulation was not sufficient during your stay and would like to apologise...More
We stayed here for 1 night recently and no complaints here! Check in was very quick and the room was lovely, a very good size and at the back of the hotel so very quiet, although I don't think noise would be an issue wherever...More
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Free High Speed Internet ( WiFi )
Things to do
US$59 - US$108 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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