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Holiday Inn Express Poole

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Holiday Inn Express Poole
Holiday Inn Express Poole
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795 Reviews from our TripAdvisor Community

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Showing 789: English reviews
Reviewed yesterday NEW

Modern functional hotel in accessible location with large chargeable car park. Typical bedrooms clean and practical Great value and top service from reception Not the Ritz but good value,clean and does the job thanks

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Helpful?
Thank Paul L
Cardiff, United Kingdom
Reviewed 5 days ago NEW

This hotel offered everything we needed for the one night stay and an early start for the ferry next day. Not the easiest place to find in busy traffic and in the dark. Excellent choice of food for evening meal and a really good breakfast. The only downside was having to pay £5.00 for the car park which we only...

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Helpful?
Thank estherwhippet
UK
Reviewed 1 week ago via mobile

Booked a double room for £50 which included 'continental' breakfast (actually included hot items scrambled eggs and sausages), room was large and had all amenities required, large TV, adequate double bed, large shower room, free WiFi (option for better speeds but the standard was more than adequate). Parking was charged at £5 per night. (Bed was firm) (Colleagues also stayed...

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Helpful?
Thank JCarneyUk
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear JCarneyUK, Thank you sharing your positive experiences during your most recent stay with us. I am delighted to read that you found the amenities and services provided to your liking. I have shared this review with the team, who were also really happy to hear you had a great stay at the hotel. It is brilliant to read you...

Reviewed 1 week ago

Having recently stayed there on buisness, I was horrified at the level of service. The rooms were booked online at a resonable price of £58 however on arrival we were told the price had over doubled to £129 minimum even though they had our booking on file. After this was queried we were told we had to provide proof which...

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Helpful?
Thank thinbloke1970
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Thinbloke1970, Firstly I would just like to thank you for taking your time to provde us with feedback on your stay. Having read the review I am aware you were not happy with the hotel and the services provided. Looking through our previous reviews from December and the January this is not something many guests have raised as a...

Essex, United Kingdom
Reviewed 1 week ago

My husband and I stay in this hotel recently, the greeting we received at reception was very friendly and welcoming. The room was large, modern and clean with a comfy bed. We had the complimentary breakfast each morning which was excellent. There was hot food if required also toast, croissants, fruit, cereals etc. The tables were cleared promptly and the...

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Helpful?
Thank LYN M
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review Dear LYN M, Thank you for taking the time to share your positive thoughts about your stay with us. I am delighted you had an excellent stay and your expectations were met with the service and amenities provided at the hotel. I have shared your review with the whole...

Middlesbrough, United Kingdom
Reviewed 2 weeks ago

It's a holiday inn express, so don't expect anything flash But It's clean, great location for Poole town centre and the staff are great. Stayed here one night for a old works reunion, last time I saw the lads was 25 years ago. Staff were great, quick check in and making sure I knew where I was going. Parking was...

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Helpful?
Thank Peter K
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Peter K, Thank you for Your glowing review about the hotel. I hope you had a great time catching up with the guys at your reunion. I am extremely delighted to see you were taken care off the moment you stepped in to the hotel. It is brilliant to see you found the staff met with your high expectations,...

Birmingham, United Kingdom
Reviewed 2 weeks ago

Lovely large clean modern rooms. Easy to find. Ideal location for the port of Poole; Great reception staff and night porter.Jack and Michael stood out as professionals in thier job. Good team atmosphere.

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Helpful?
Thank evansmlinda
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Evansmlinda, Thank you for your review of the hotel and I am delighted to read that you found the rooms modern and hotel easy to find, it is always great to receive such a glowing review about our staff at the hotel. I have ensured this review has been shared with the team especially Jack and Michal. I am...

Reviewed 2 weeks ago

Hotel is very clean, reception staff are fantastic, the room was perfect, breakfast was excellent and house keeping do an exceptional job. Can't rate holiday inn Poole high enough, didnt want to leave and can't wait to come back. Thankyou to everyone, my stay was perfect. Best wishes Yvonne Davies

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Helpful?
Thank Yvonne D
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Yvonne D, Thank you for taking the time to share your thoughts with us regarding your most recent stay at the hotel. I am truly delighted to read such a great review which I believe reflects on the outstanding job the team have been doing. We certainly look forward to welcoming you back to the hotel where I am...

Stafford, United Kingdom
Reviewed 3 weeks ago via mobile

Excellent room, the reception staff could not be faulted. Evening food was very good with the limited menu. Breakfast consisted of a variety of cereals and the usual fresh fruit, cooked breakfast was a little sparse with just scrambled egg sausages and baked beans for choice. But all in all the food was good and well cooked. I would definitely...

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Helpful?
Thank doddflier640
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Doddflier640, Thank you for taking the time to share your experiences at the hotel. It is brilliant to see that everything met up with your expectations, especially when it came to the evening meals provided at the hotel. I have shared your comments with the team here and they were delighted with what has been written. If there is...

Reviewed 4 weeks ago via mobile

An ok stay, room was clean staff were helpfull. Air con unit was very noisy made a running water sound all night. So wife opened window so we got traffic noise too! Large gap under bedroom door so a lot of light came through into the room. Breakfast ok good drop of coffee.

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Helpful?
Thank Neil M
DeputyGMPoole, Manager at Holiday Inn Express Poole, responded to this review

Dear Neil M, Thank you for taking the time to share your thoughts regarding your stay with us at Holiday Inn express Poole. I am Sorry to hear you were disturbed by the noise from the air conditioning unit, I would like to reassure you that the maintenance team have been made aware of the issues you had during your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Express Poole. Simply Great Poole Town Centre Hotel ; NOW OFFERING FREE WI-FI. The town centre location of our hotel in Poole, just minutes from the award-winning golden sandy beaches of Sandbanks, quayside walks, the ferry to Brownsea Island, and the Channel Islands and beyond to France, means whatever your reasons for staying with us, be there for business or pleasure, convenience must be among them.The warmth of the welcome you will receive from our friendly staff will be matched by the cosy comfort of our rooms, all of which are spacious, finished in a contemporary style, and come with complimentary Wi-Fi access and a hearty breakfast each morning. Double, Twin, and Executive rooms are available, and if you have accessibility needs we would advise booking a DDA-approved room as far in advance as possible. ... more   less 

Additional Information about Holiday Inn Express Poole

Address: Walking Field Lane, Poole BH15 1RZ, England
Region: United Kingdom > England > Dorset > Poole
Price Range: RM272 - RM642 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Poole 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Poole Hotel Poole
Poole Holiday Inn Express
Holiday Inn Poole
Holiday Inn Express Poole Dorset
Hotel Style:
#4 On the Beach Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Poole staff and other travellers.
12 questions
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Poole, United Kingdom
dorset
6 months ago
over a year ago
Poole, United Kingdom

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Questions? Get answers from Holiday Inn Express Poole staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont expect a holiday Inn experiance, not worthy of the brand!!!!”
 of 5 bubbles thinbloke1970, 5 Jan 2017 | Read review
“Not sure. We have stayed 3 times and all three rooms were as good as each other”
 of 5 bubbles evansmlinda, 31 Dec 2016 | Read review
“Not so many rooms on the ground floor which was perfect for an elderly lady like myself”
 of 5 bubbles 329yvonned, 27 Dec 2016 | Read review
“Not much difference in the rooms”
 of 5 bubbles pacowgill, 27 Nov 2016 | Read review
“Upgrade to a superior room.”
 of 5 bubbles AndyIsobel, 20 Nov 2016 | Read review
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