We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Haven Hotel

Traveller (701)
360
Panoramas (10)
Room & Suite (255)

About

Location
Cleanliness
Service
Value
Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of Blue Flag beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and well-appointed bedrooms with many of which offering ocean view balconies. We believe that these naturally beautiful surroundings deserve food that’s a little special. Highly acclaimed by locals, The Point Restaurant serves a two AA-Rosette awarded cuisine helmed by Head Chef Jason Hornbuckle. When the sun shines, our terrace is an enviable spot for alfresco dining. Why not indulge yourself at the Haven Spa and prepare to be pampered and spoilt? Whether working up a sweat in the gym or relaxing in the outdoor heated swimming pool, the Haven Spa is the perfect place to unwind your mind and reinvigorate your body in complete luxury.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Room service
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Sauna
Wheelchair Access
Show more
Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Residential Neighbourhood
Classic
HOTEL CLASS

Location

Full view
64Somewhat walkable
Grade: 64 out of 100
10Restaurantswithin 1 km
3Attractionswithin 1 km
1,839Reviews
954Photos
18Q+A
100Room tips
Traveller rating
  • 528
  • 623
  • 354
  • 206
  • 128
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This hotel is in such a lovely position so it makes a welcoming break. Yes it's old in parts but you can overlook that but if you have booked a room with a balcony you don't expect to see loads of cigarette ends as part of your view. Twice I went to reception and suggested they
Read more
This is the second time my husband and I have stayed at the Haven and we would love to go back again. The hotel staff are very friendly and polite, rooms clean, although the balcony could do with a bit of a paint and the removal of cigarette ends, which previous occupants had
Read more
I have been coming to Sandbanks for nearly 30 years and have stayed in all of FJB hotels. The Haven hotel like it’s sister hotel, Sandbanks boasts amazing views and an amazing sandy beach. Sadly both hotels are looking tired and neglected. Our room was a twin with balcony was
Read more
I was given a spa pass and manicure voucher as a gift and then purchased the same for a friend. We booked in for the manicure and also a pedicure for Sunday 17 March 19. We arrived early so went into the lounge for coffee and a pastry. No good morning or smile.we asked for a
Read more
I have left it 48 hours before writing this review about our stay this week. Firstly the hotel itself was very welcoming. As soon as we checked in the receptionist was very helpful and friendly. The room we booked a sea view with balcony had everything we needed. The bed was
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining
View from room 211
Chain Ferry to Studland
PreviousNext
12345650
Has any one stayed in a standard and luxury family room - is it worth staying in the more expensive one? Thanks!
There's nothing luxury about this hotel, save your money and go AirBNB
2 votes
Has any one stayed in a standard and luxury family room - is it worth staying in the more expensive one? Thanks!
how dog friendly is this and how dog friendly are the beach and hotel areas. was your room adequate thank you
Hi Dog friendly but i think you need to exit the hotel and go to the beach the long way round but dogs are allowed on the outside terrace bar etc. Room/peak prices was adequate for the location. Regards, Yvonne
1 vote
Show all answers
Small, but suitable
0 votes
Show all answers
PreviousNext
1234
"Great views across to Studland Bay via the Chain Ferry"
"Sea view balcony was good choice and good size balcony."
"Sea View room stunning views of sea, sandy beaches, ferry crossing. Bathrooms plenty natural fresh air in through window areas !!"
"Seafront if you can"
"Basic rooms are fine but if a view is important to you choose one with a sea view"
PreviousNext
12345620
PRICE RANGE
US$104 - US$237 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
haven poolehaven hotel poole
FORMERLY KNOWN AS
FJB Collection - The Haven
LOCATION
United KingdomEnglandPoole
NUMBER OF ROOMS
84
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing