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The Haven Hotel

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The Haven Hotel
The Haven Hotel
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1,301 Reviews from our TripAdvisor Community

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Showing 1,288: English reviews
London, United Kingdom
Reviewed yesterday NEWvia mobile

Don't visit this hotel expecting luxurious rooms. Ours faced the car park and I appeared to have last been renovated circa late 80s. However, the facilities more than make up for the bedrooms. The hotel restaurant faces the sea and is near the chain car ferry. The spa facilities are great. The highlight for me was swimming on New Year's...

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Thank WelshPerth
Leamington Spa, United Kingdom
Reviewed 2 days ago NEW

The location is fantastic - overlooking Studland and the chain ferry. We upgraded to a sea view room which was comfortable, but we think would be very hot in summer. The hotel.s internal decor is a little dated. There are quite a lot of steps and the lift is tiny. Breakfast was buffet-style with an excellent selection. Food in the...

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Thank jfenner
Brighton
Reviewed 6 days ago NEW

The Haven has a fabulous position; it almost feels like being on a boat but with access to a beautiful sandy beach. Swimming in the heated outdoor pool in January was a highlight as was dining in the restaurant with charming staff and wonderful food. The bed was huge and so comfortable. Also, there are great walks across the water...

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Thank JoandIris
Camberley, United Kingdom
Reviewed 1 week ago NEW

The Hotel is very well situated near the chain ferry and has great views of Poole Harbour and the approaches. Rooms are clean and very comfortable. The restaurant is top class and will challenge any dinner you have had previously believe me, excellent. The only slight problem was the Hotel was very busy on Saturday night and the bar area...

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Thank Craig333_13
Bracknell, United Kingdom
Reviewed 1 week ago

Hotel has lovely views out to sea and I can imagine that it would be a great place to visit in the summer for sitting outside and walks along the coast. Staff were very friendly and food was great. One thing that they could improve on is the seating in the bar area as we found it difficult to get...

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Thank srodgers2017
London, United Kingdom
Reviewed 1 week ago

I stayed in this hotel in early October 2016. I had eaten there before but never stayed. The building is stunningly placed with an incredible view over Poole Harbour. Some of the rooms have a sea view and balcony. The welcome at reception was poor and the wait was long. I was with my elderly mother and she found it...

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1Thank ANDREWV09
London, United Kingdom
Reviewed 1 week ago

Location, outdoor pool great. Most of the staff were made a real effort and were very pleasant. However we chose this hotel as there was music Christmas eve and with Christmas lunch. We also telephone to see if there would be dancing as this was unclear in the literature. We were assured there would be. Definitely no dance floor (this...

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1Thank Dianeo1o1
Doncaster, United Kingdom
Reviewed 1 week ago

Loved it ,beautiful surroundings,great position. Gorgeous food,peaceful ,relaxing. Just watch out for the surcharges . Great for walking ,pathway available near the beach . Visited the area many times ,it's a great favourite of mine ,lots to see and do.

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Thank 734jaynej
Wimborne, United Kingdom
Reviewed 2 weeks ago

We had treated ourselves to spending the Christmas holidays at The Haven The suite was all we had hoped . Good facilities and sensational view The meals were tasty . The service was efficient and friendly There was a pleasant ambiance in the bars and lounges Luckily there was a successful combination of guests who all settled into the spririt...

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Thank Crabber2015
Andover, United Kingdom
Reviewed 2 weeks ago

My husband and I booked a three day "Twixmas" break at The Haven and were really looking forward to it having stayed at this lovely hotel before. Unfortunately I was really poorly on the day on arrival and so we didn't check in until the following day, it was a shame as were on a pre-paid rate but couldn't be...

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Thank Tracy G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Room Service
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
La Roche Restaurant
La Roche Restaurant
Cuisines: European, British
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Haven Hotel is a luxurious four-star spa hideaway. Perched at the tip of the exclusive Sandbanks peninsula in Poole and surrounded by sea and sand. With direct access to seven miles of beaches and just a couple of steps away from Purbeck over the Shell Bay chain ferry. It’s your gateway to South Coast adventure. Featuring elegant and spaciously designed bedrooms with modern creature comforts. Many of which offer ocean view balconies, so that you can embrace the sea air in your pyjamas. We believe that these naturally beautiful surroundings deserve food that’s a little special. La Roche at the Haven Hotel offers an ambient place to dine. Highly acclaimed by locals and recognised for first-class service and exceptional quality with two prestigious AA-Rosettes. Maintained by the talent and skill of Head Chef Jason Hornbuckle. When the Sandbanks sun shines, our terrace is an enviable spot for alfresco dining. You can literally hear the waves crashing as you recline with a glass of wine. Relaxation is often thought of as a luxury; at the Haven Spa we think it’s a necessity. Haven Spa is a sanctuary to unwind your mind and come to your senses. Stroll from the indoor hydrotherapy pools to the chic outdoor heated pool, complete with sea view Jacuzzi and sun lounger area. Allow yourself the luxury of a spa pampering, performed by our highly experienced and friendly therapists. We’ve chosen VOYA seaweed products to relax, beautify and rejuvenate our guests. ... more   less 

Additional Information about The Haven Hotel

Address: 161 Banks Road | Sandbanks, Poole BH13 7QL, England (Formerly FJB Collection - The Haven)
Region: United Kingdom > England > Dorset > Poole
Price Range: RM340 - RM1,004 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Haven Hotel 4*
Number of rooms: 77
Reservation Options:
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Also Known As:
Haven Poole
Haven Hotel Poole
The Haven Hotel Poole, Dorset
Hotel Style:
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
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Questions & Answers

Here's what travellers have asked, with answers from The Haven Hotel staff and other travellers.
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Questions? Get answers from The Haven Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard rooms overlook the car park. It's worth upgrading to a sea view room, with or without balcony.”
 of 5 bubbles jfenner, 21 Jan 2017 | Read review
“We overlpoked the sea and the chain ferry in 123 but we liked this outlook and it was a lovely room. Didn't notice any a/c noise.”
 of 5 bubbles JoandIris, 17 Jan 2017 | Read review
“Ask for a sea view room with balcony.”
 of 5 bubbles ANDREWV09, 13 Jan 2017 | Read review
“Seaview,our room wasn't noisy ,we were on the third floor .”
 of 5 bubbles 734jaynej, 10 Jan 2017 | Read review
“The suites are so spacious and we enjoyed every inch”
 of 5 bubbles Crabber2015, 9 Jan 2017 | Read review
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