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I have been staying at the Haven from 7 years of age (originally with my parents), I am now 37. The hotel was originally a fine place with fantastic food, great service and the all the accoutrements expected of a 4 star hotel. We use...More
This is one of the best places to sip a drink and watch the evening sun go down over the harbour. The hotel has various bars and dinning areas. So you can go from formal to crab or fish and chips on the decking. Prices...More
Having stayed at The Sandbanks Hotel in March we decided to come back in the Summer but to stay at The Haven due to it having an outdoor pool.. Check in was fairly slow due to a few people checking in at 3pm. We had...More
was looking forward to this stay with wife for two nights.
such a shame location is good but hotel did not live up to expectations
throughout hotel there were food trays left, in the bar area tables were cleared but dirty plates glasses...More
Had lunch here yesterday with friends, the sun was shining and the restaurant was very busy for a Monday. The service was appalling and most of the diners around us were complaining about the time it took to be served- whether it was bad service...More
US$117 - US$697 (Based on Average Rates for a Standard Room)
Official Star Rating provided by the AA.
#2 On the Beach Hotel in Poole
#3 Luxury Hotel in Poole
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Response from Shirley H | Reviewed this property |
We had our Wedding Reception here 23 years ago, which was fine, but never bothered to return, apart for a couple of afternoon teas. NOT Impressed. Problems both times with service, which in this beautiful spot should not... More
We had our Wedding Reception here 23 years ago, which was fine, but never bothered to return, apart for a couple of afternoon teas. NOT Impressed. Problems both times with service, which in this beautiful spot should not happen. Have given up giving Cream Teas as Presents. Recipients, when asked if they would like one, all gave a resounding No Thank You. Booking the teas, providing the voucher and being told all was paid, being presented with a bill was most upsetting, both to them and me.