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Mercure Darlington Kings Hotel

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9-12 Priestgate, Darlington DL1 1NW England
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US$63
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Traveller (210)
Dining (54)
Room & Suite (38)

About

#10 of 20 hotels in Darlington
Location
Cleanliness
Service
Value
The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Complimentary toiletries
Telephone
Iron
Laptop safe
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Modern
Languages Spoken
English
1091Reviews6Q+A100Room tips
Traveller rating
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Linny wrote a review 2 Dec
Ripon, United Kingdom1 contribution
The Kings Hotel is a charming place in the heart of Darlington. You can call in for afternoon tea and cakes or something more substantial and reminisce the beauty of the Victorian era. I fell in love with the hotel after spending a couple of days there, the rooms have a lot of character and plenty of history with an elegant ballroom and charming decorations. I was completely spoilt by all the lovely team who were incredibly friendly and very attentive. Delicious food with plenty of choice on the menu. Highly recommend a visit.
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Date of stay: December 2022
Rooms
Location
Service
Trip type: Travelled on business
Room Tip: Beautiful lavish rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Des C wrote a review Nov 2022
St Helens55 contributions62 helpful votes
Travelled here by David Ogdens Coaches. This hotel is situated right in the centre of Darlington. When we got to the hotel a lady started filling in menu requests on the coach, this took quite a while 15 minutes. Check in good and was quickly in our room 355. Nice room, poor view, nice bathroom, but pet hate no toilet brush. Dinner on first night of two was poor. They ran out of my main course and I ended up with two fish cakes which were starters. Then on top of that they forgot to give me a sweet ! Plates were cold, as was the fish course, which people on my table couldn't eat. A complaint was made, and a very different second night dinner was had. Hot plates , hot food it was excellent. So overall a good stay, can't fault the serving staff but certainly the blame was on the chef on the first nights dismal dinner. I would recommend staying at this hotel and would like to praise Carl for sorting out the dinner problem, a credit to the company.
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 1 week ago
Thank you for taking the time to do a review . We are sorry that dinner on the first night was not to standard but the second night was good . We do not have toilet brushes in the bathroom as this is unhygienic We hope to see you again soon either on anther Coach or just with your family
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joanne Johns wrote a review Nov 2022
Wigan, United Kingdom36 contributions31 helpful votes
Great hotel, Great location, lovely staff! beds super comfortable, great size room! shower and bathroom no issues, was a bit cold in the room, but managed to turn the radiator on which was fine. My only criticism is no food on room service available. We were a bit peckish and fancied a sandwich - but nothing available (not even any crisps at the bar) Would defo stay again at this hotel !
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 3 weeks ago
Thank you for the lovely review. We are pleased that you had a lovely stay, we are sorry there is no room service available room we will look into this We hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daz H wrote a review Nov 2022
Went for afternoon tea today and can say what a thoroughly great time we had. First and foremost the staff we encountered were very friendly and welcoming. The afternoon tea was lovely and well presented and nothing was to much bother. Would definitely recommend and will be returning shortly for another go 🙂🙂.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 4 weeks ago
Thank you for the lovely review. We are pleased that you had a lovely time and hope to see you again very soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liberty S wrote a review Oct 2022
London, United Kingdom161 contributions77 helpful votes
Hotel staff are friendly and professional. Breakfast was good but waiting staff were very inattentive. The room was a little dusty on arrival but the bathroom was clean and the bed is super comfortable. That was the best sleep I’ve had in a long time The TV did work which seems to be hard to come by for some reason at some hotels these days. Overall, my stay was absolutely fine and I would come back here again
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Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 4 weeks ago
Thank you for your review. we are very sorry that you had soon problems in the room. We are pleased you enjoyed your breakfast. We hope to see you again in the future and give you the great experience you should have had on this stay
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BigIan63 wrote a review Oct 2022
Llandudno, United Kingdom67 contributions30 helpful votes
Hotel is in a good location. On booking we were advised that parking couldn’t be pre booked, but on arrival we were told that all parking spaces were booked up. The TV in the room didn’t receive any signal at all, and there were hair clips on the carpet from the previous occupant of the room. Pity as the rest of the hotel is well presented and the staff were really helpful. Just needs attention to small details and it could have been a 5.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Parking is £5 max in the Cornmill shopping centre just down the road. It shuts 7pm to 7am though.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 4 weeks ago
Thank you for your review. we are very sorry that you had some problems in the room and that there was no parking available . The parking is first come first served under the hotel but we do also have a nearby multi story carpark We hope to see you again in the future and give you the great experience you should have had on this stay T
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dafona wrote a review Sep 2022
London, United Kingdom106 contributions49 helpful votes
A typical city centre hotel, modern in part built on the old bus station. Traffic noise could be an issue. Room small for a double ( really only a single). Comfortable bed and lovely pillows. Decent bathroom with shower but had to ask for shower tray mat. Usual choice evening menu but decent food. Breakfast not so good really,kept running out of things and service for hot food almost non existent. Would not choose to return.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 4 weeks ago
Thank you for your review. we are very sorry that the room you had was small but the hotel was fully booked this day sorry that the breakfast kept running out of things this will be looked at
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
suemusgrave wrote a review Sep 2022
Leamington Spa, United Kingdom22 contributions36 helpful votes
I chose this hotel as it is part of the Accor group, but it is not up to the standard of the other Accor hotels that I have stayed in. As mentioned already, the shower head kept falling down, while trying to shower. The room was like a furnace at night-time. As for the breakfast it was an abyssal excuse for a breakfast. Every item has to be ordered separately and no sausages. I ordered an omelette, and it was far too salty. There were hardly any pastries out and no yoghurts that I could see. Even though I had paid for breakfast the next day, I went out and brought breakfast. Also there was no mention of our late beloved Queen, which I found very insulting. I will not be staying here again
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Date of stay: September 2022
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 4 weeks ago
Thank you for your review. we are very sorry that you had some problems in the room regarding the shower head and the heat as the hotel dos not have air conditioning but there is a fan in the room . We are very sorry about your breakfast experience We where advised from our head office regarding the queen passing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John N wrote a review Sep 2022
Aylesbury34 contributions20 helpful votes
Room 411 and adjacent have a noisy fan that runs 24 hours and should not be offered for let. Shower needs work to head so that it stays in a position to take a shower. Asking for a quiet room I was given this one and on hearing the noise of the fan asked to be moved. When told it would switch off at about 9 pm I accepted and of course that was not the case and it ran all night. I don’t appreciate being lied to. Lift was out of order as well.
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Date of stay: September 2022
Location
Cleanliness
Service
Room Tip: Not 0dd numbers on 4 th floor
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gareth Freeman, General Manager at Mercure Darlington Kings Hotel
Responded 7 Sep 2022
We are sorry that your stay was disturbed by the sound outside the room. The fans are supposed to be turned off at 9pm to the shopping centre on this occasion it has not happened. The lift had a mechanical fault on the Saturday night and was rectified on the Sunday morning by an engineer.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather Hanson wrote a review Aug 2022
Pontefract, United Kingdom15 contributions7 helpful votes
So we were on a coach trip, only 37 of us so not a huge party. I'm sure they took great fun in winding me up, but it's not funny when you're a paying guest. Now OK this might seem petty but we only had 4 meals and 3 out of them had "issues". A) The meal on the Friday night - no water was offered, I had to ask. Now you'd say "so what" wouldn't you? But not when the Member of Staff decided to give everyone else water and walked by our table twice and didn't ask. I had to. B) The breakfast on Saturday - we were told to go in the room we had been in the night before. So I started to go into the "room we were in the night before - and Saturday night". "No, you're in this one" (different room altogether", went to use the coffee machine only to be told "No, don't use that, I'll be bringing coffee into your room in a few minutes" - no he didn't, 10 people all used the coffee machine until I realised I could have had mine when I first went in, can someone please explain what that was all about.... C) The meal on Saturday - bearing in mind we had only 1 hour 15 minutes to eat our meal and then head out. My main didn't turn up!!! 10 minutes after everyone else had been served, my Mum went in. They had FORGOTTEN TO COOK IT, it wasn't even on the side waiting to be handed out. Then to make matters even better, when the member of staff came and put it in front of me, I got "mind the plate, it's hot". Erm, well thank you for apologising for the "we didn't bother cooking it", only got an apology when I happened to mention it.
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Date of stay: August 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$66 - US$87 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kings head darlington, head hotel king, hotel kings head
FORMERLY KNOWN AS
King's Head Hotel
LOCATION
United KingdomEnglandCounty DurhamDarlington
NUMBER OF ROOMS
83
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MERCURE DARLINGTON KINGS HOTEL: UPDATED 2022 Reviews, Price Comparison and 259 Photos (England) - Tripadvisor

Frequently Asked Questions about Mercure Darlington Kings Hotel
Which popular attractions are close to Mercure Darlington Kings Hotel?
Nearby attractions include Cluedini Live Escape Rooms (Darlington) (0.1 km), Crooners Champagne Bar (0.3 km), and The Cheese and Wine Shop (0.2 km).
What are some of the property amenities at Mercure Darlington Kings Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Darlington Kings Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Mercure Darlington Kings Hotel?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Mercure Darlington Kings Hotel?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Mercure Darlington Kings Hotel?
Conveniently located restaurants include Bombay Gate, Viraj Restaurant, and Akbar the Great.
Is Mercure Darlington Kings Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Darlington.
Are any cleaning services offered at Mercure Darlington Kings Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Darlington Kings Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure Darlington Kings Hotel?
Many travellers enjoy visiting Piercebridge Roman Fort & Bridge (7.9 km), David Mach's Train Sculpture, Darlington (3.6 km), and Durham Town Hall (0.3 km).
Is Mercure Darlington Kings Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.