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Mercure Darlington Kings Hotel

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Traveller (83)
Dining (20)
Room & Suite (20)
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Overview
  • Excellent44%
  • Very good31%
  • Average17%
  • Poor6%
  • Terrible2%
Travellers talk about
“car park”(59 reviews)
“town centre”(44 reviews)
“nice hotel”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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All reviewscar parktown centrenice hotelsunday lunchironing boardcentral locationafternoon teawould stay againsandwichescomfy bedcocktail barstayed for one nightcouldn't faultfull englishcooked breakfastevening mealcorridor
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61 - 65 of 762 reviews
Reviewed 27 September 2017

I really don't think the room I had could be considered a double at all, despite the double bed in it. Luckily I was on my own, if there had been 2 of us it would have been claustrophobic and impossible to both move at...More

Thank scotty129
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 28 September 2017

Dear Scotty129, Thanks for sharing your comments, I'm sorry you found the room small, being an old building we have a couple of rooms that are small compared to a typical double room and usually satisfactory for single travelers. Regards, Stuart

Reviewed 25 September 2017

We were upgraded when we arrived to a larger room and I recommend you do that it was spacious and felt better. room was clean and had all the usual bits and pieces. The staff were friendly and helpful and the drinks in the bar...More

Thank Ian L
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 28 September 2017

Dear Ian, I'm pleased you were satisfied with your visit and the upgrade option was well received, I hope we can welcome you back again in the near future. Regards, Stuart

Reviewed 24 September 2017

We stayed 23rd September 2017 for one night . Right from the start they were so helpful we rang the day before for an earlier check in than the original booking it was no problem. Mike was very helpful on the phone checked us in...More

Thank Clare R
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 25 September 2017

Dear Clare, Thank you so much for taking the time to review us with 5* and for the recognition of our team members who impacted so positively on your stay, it's always a joy for us all to read! I hope we can be of...More

Reviewed 18 September 2017

3 night stay. Hotel must have been grand in its day, now average overall. On the plus side, good location in Darlington, bedroom double glazed and with secondary glazing so v little noise from outside, comfy bed, decent TV and wi-fi, good bathroom with walk-in...More

Thank Paul T
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 20 September 2017

Dear Paul, I'm pleased you were satisfied with the value overall. The negative comments will be noted in order to improve where possible and I'm sorry for any inconvenience. We do have some very spacious privilege rooms for a small supplement which may suit your...More

Reviewed 18 September 2017

The hotel is in very good order and the staff are very friendly and helpful. We usually stay here once a year whilst visiting relatives. It is ideally located in the centre of the town, and about 30yards from Wetherspoons if you like to have...More

Review collected in partnership with Accorhotels.com
Thank Jonathan W
Response from Stuart L, General Manager at Mercure Darlington Kings HotelResponded 20 September 2017

Dear Jonathan, Thanks for sharing your comments following your two night stay. I'm delighted you were well looked after. We have some good promotions in the Kings Grill and Bar so hopefully you will try out our menu here if visiting us again. Regards, Stuart

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Bar/Lounge
Restaurant
Details
Price range
US$74 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Darlington
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Darlington
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (83)
Dining (20)
Room & Suite (20)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
87ClaireM
17 August 2017|
AnswerShow all 3 answers
Response from Stuart L | Property representative |
Hi 87ClaireM, We would always recommend you book with us but we can take bookings on the day too on most dates. Regards, Stuart
0
Votes
Helen H
9 January 2017|
AnswerShow all 2 answers
Response from Paula M | Reviewed this property |
There's the cornmill multi-storey car park and one above wilkinson' multi-storey you can pay during the day to park in and quiet a few little car parks around again you will have to pay.
1
Vote
Room Tips
"Shut your window as the church bells ring every hour!"
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"Rooms 251-256 are small, room 251 is next to the boiler room - suggest you avoid if possible"
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"If you want a premium room, prepare for a trek and taking 2 different lifts to get there"
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"ask for an extra large room it doesn't cost much more but is well worth it."
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