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Mercure Darlington Kings Hotel

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Mercure Darlington Kings Hotel
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657 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Yorkshire, United Kingdom
Reviewed 2 January 2017 via mobile

I stayed here with a group of friends for New Years Eve. It was an amazing night! The room was beautifully decorated, with a Jazz Band playing throughout the course of our dinner. The food was amazing! Good service with friendly and helpful staff, who handled the busy night very well. The night all in all was fab! The DJ...

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Helpful?
Thank Kim_smith97
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your New Years Eve with us! I look forward to seeing you again in the near future. Kind regards, S.Moss

Reviewed 30 December 2016

Arrived 22/12 and realised I had not made the correct booking,reception quickly sorted me out,very professional and excellent customer service.Room adequate but woken up quite early by Air/Con of adjoining shopping centre, unfortunately complementary ear-plugs no help hence no further sleep.That upset at breakfast,decided to cut loses and find alternative accommodation.When I informed reception the young lady (Same as above...

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Thank Derbyhome
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, S.Moss

Middlesbrough, United Kingdom
Reviewed 29 December 2016

Booked 6 months in advance,and was rewarded with an upgraded room on our stay. Only staying for night after an xmas party nearby. Big room,lcd tv,tassimo machine,water and pop in fridge,free parking,nice bath, shower and comp. toiletries. Staff were brill and very professional,and we had a lovely time. Bed was a double,so fine for a night!!

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Thank m000000000
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, S.Moss

Redditch, United Kingdom
Reviewed 29 December 2016

The Mecure Darlington Kings Hotel is situated right in the middle of Darlington, all of the shops and restaurants are on your doorstep. Check-in was easy with very friendly staff, our room was modern, well equipped, clean and very well presented. The bathroom was again modern with as much really hot water as you could ever want. Breakfast was served...

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Thank Eddjam4
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Mercure Darlington. I look forward to welcoming you back again soon. Kind regards, S.Moss

Reviewed 26 December 2016 via mobile

Stay was exceptional. Fortunate to stay during the Christmas party & I have never experienced anything like it before. I felt as festive as a turkey, roasted & severed with pigs in blankets! Which leads me onto the bedding, so comfortable I felt like a marshmallow! As a wheelchair user, the rooms were highly accessible, though lacking shower caps as...

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Thank SamuelElliott27
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for your kind comments and compliments – I am delighted that you enjoyed your time with us and I look forward to welcoming you back again soon. Kind regards, S.Moss

Reviewed 26 December 2016 via mobile

Attended the Mercure Darlington for Christmas lunch and all I can say is excellent! The food, the service and the rooms were all immaculate, will definitely be back! I have dined here once before in the new kings girl restaurant and even then it was faultless. Highly recommended.

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Helpful?
Thank Michael H
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for taking the time to write a review. I am delighted that you enjoyed your Christmas meal with us. I look forward to seeing you again in the near future. Kind regards, S.Moss

Reviewed 19 December 2016 via mobile

The public areas of the hotel are really impressive so we thought this would be a special stay. Unfortunately, some small details let it down - the safe in our room wasn't working, it appeared to only need a new battery but despite two requests it was not attended to and we ended up lugging round the sat nav, tablet,...

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Thank Laura B
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you for your comments, we can assure you that the matter is being looked into and will be dealt with accordingly. Kind regards, S.Moss

Tamworth, United Kingdom
Reviewed 19 December 2016

Review collected in partnership with Accorhotels.com
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1Thank leonardb345
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Reviewed 17 December 2016 via mobile

Went there yesterday for a Christmas party with work. The staff was very friendly and the food was delicious. Was very impressed by the room we'd booked, it looked so beautiful. I wouldn't mind staying there one day if needed.

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Thank amalitsa89
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your meal and overnight stay. I look forward to welcoming you back again very soon. Kind regards, S.Moss

Darlington, United Kingdom
Reviewed 17 December 2016

Cafe JJ had their Christmas night out at the Kings Head last night. We booked private dining for 21 people. The room was beautiful, the food was delicious and the service was faultless. The staff were friendly, professional and efficient . We had a fantastic night out - and excellent value for money. We were made to feel very special...

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Thank valh389
Stewart M, General Manager at Mercure Darlington Kings Hotel, responded to this review

Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your meal. I look forward to welcoming you back again very soon. Kind regards, S.Moss

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The hotel is superbly located in the heart of the historic market town, with ideal access to the A1 train st. and airport. Originally built in the 1600s as a Coaching Inn, rebuilt in 1893, and after a 6 million pounds sterling complete refurbishment in 2012, the hotel proudly harmonises its original features with a contemporary designer led style that reflects the hotel's personality. Boasting 83 stylish bedrooms, superior conference and banqueting suites, along with elegantly fashionable rest and bars. ... more   less 

Additional Information about Mercure Darlington Kings Hotel

Address: 9-12 Priestgate, Darlington DL1 1NW, England (Formerly King's Head Hotel)
Region: United Kingdom > England > Durham > Darlington
Price Range: RM293 - RM476 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Darlington Kings Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Kings Head Darlington
Head Hotel King
Hotel Kings Head
Hotel Style:
#2 Luxury Hotel in Darlington
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from 'the clock bells'. Rather warm.”
 of 5 bubbles aif109, 21 Mar 2017 | Read review
“We only experienced the Sunday lunch offering but the hotel is very welcoming”
 of 5 bubbles williamsc152016, 13 Mar 2017 | Read review
“Rooms on the top floor is quite”
 of 5 bubbles maureenmF3901IL, 20 Feb 2017 | Read review
“My room was on the top floor and it was a bit difficult to get there.”
 of 5 bubbles zsoltp803, 19 Feb 2017 | Read review
“Arrive as early in the day as possible as car parking is limited.”
 of 5 bubbles 893melv, 14 Feb 2017 | Read review
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