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Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
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588 Reviews from our TripAdvisor Community

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Showing 579: English reviews
Reviewed 3 days ago NEWvia mobile

No if all holiday inns were this one I wouldn't stay in other chains Brilliant from start to finish, check in very smooth and very friendly, directions to room and info all spot on. Room - massive bed - loads of comfy pillows and great night sleep - TV bit funny as BBC 1 would keep turning off due to...

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Helpful?
Thank Mark K
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Dear Mark Thank you for taking the time to review our hotel. It is always a great pleasure to read such lovely reviews about your stay and the team. I will make sure I pass on your comments to the team. We do hope you will visit us again when you are next in the area. Kind Regards Emma Hughes...

Greater London, United Kingdom
Reviewed 3 days ago NEW

We have stayed here many times over the past year or two. Two weeks ago, the shower in the 'new refurbished bathroom' sprayed water everywhere before the water even reached the shower head. There was so much water that the shower tray overflowed. We decided not to shower in case more damage occurred. When we left, we told the reception...

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Helpful?
Thank londoner109
Wales
Reviewed 5 days ago NEW

I also a victim of the astronomical parking charges at this Hotel - BE WARNED I stopped at the Holiday Inn Taunton for a coffee en route to the South West. I was not aware of the need to submit a car registration number as I was not staying just stopping for a break and coffee. I have now received...

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Helpful?
1Thank Muddywalkers
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel following your course here at the hotel. I am sorry to see that you received a parking fine while you were here. If you would like to contact me direct via my email hr@hitautonhotelm5.co.uk or my direct line 01823 281640 and we will try and help you appeal your parking...

Exeter, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed at this hotel in February 2015, had a great stay and decided to stay here again on a very recent trip to Taunton. We booked on the Holiday Inn website, £57 for one night. Finding the hotel is easy - when we stayed here last time parking was a nightmare; this time there were plenty of spaces available....

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Helpful?
1Thank spvdevon
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to read that overall you enjoyed your stay with us and that you made use of the facilities. I have taken on board your comments about the toiletries in the bathroom and will pass your comments back to the team for us to review. We do hope...

Staffordshire Moorlands
Reviewed 2 weeks ago

Reasonable size and well-equipped rooms. This hotel has good room service and the room was clean and tidy and the bed is comfortable. Check-in wasn't the most friendly experience. Things to do meant we didn't have breakfast in the hotel.

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Helpful?
Thank Mike_from_Staffs
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to read that you recently enjoyed your stay with us. I have taken on board your comments about your check in experience and have shared this with the Front Office Manger to make sure this does not impact on future guest. Please accept my sincere apology for...

Guildford, United Kingdom
Reviewed 2 weeks ago

room was fine, bed comfortable and check in was smooth. Breakfast very disappointing as food left on buffet to long so dried up & some platters empty, not appetising. Had to ask several times to get a small pot of not very nice tea. Was suprised that bathrooms only had a bottle of body wash attached to wall - I...

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Helpful?
Thank Maryann961
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. Please accept my sincere apology that your recent stay did not meet your expectations especially breakfast. Please rest assured that I have spoken to the Food and Beverage Manger and the Head Chef and we are now looking at how we can change this so that it does not impact...

Reviewed 2 weeks ago via mobile

This hotel was very good value overall, room was clean and a good size with good facilities, staff were excellent and very helpful. Overall very pleasant experience and I would have no hesitation recommending this hotel.

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Helpful?
Thank pogrady
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to ready that your recent stay met your expectations it is always a pleasure to read good reviews. We do value your comments and really value that you will recommend Taunton as a place to stay. We hope you will visit us again soon. Kind Regards Emma...

Reviewed 3 weeks ago

Have, in the past, used this venue for business meetings on and off over the years but NEVER again. Never used to be a problem, go in park, meet, buy a drink/lunch, have meeting, leave. Never a problem. However now apparently you have to register your vehicle at reception. Sorry but I never saw the signs and have now been...

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Helpful?
Thank Andrew J
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel following your course here at the hotel. I am sorry to see that you received a parking fine while you were here. If you would like to contact me direct via my email hr@hitautonhotelm5.co.uk or my direct line 01823 281640 and we will try and help you appeal your parking...

Reviewed 3 weeks ago via mobile

Bar staff is very friendly but we had New Years meal on New Year's Eve. I asked other waiter for mint sauce four times, he ignored me. Till my food get cold and he put mint sauce on table with bad attitude. Very unpleasant visit. Not recommended to go there.

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Helpful?
1Thank Sonni D
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel. I am delighted to read that you picked the Holiday Inn to celebrate New Year. Please accept my sincere apology that your evening did not meet your expectations and that you felt the staff were rude. This is very disappointing to read as you will see from the other reviews...

Reviewed 3 weeks ago via mobile

The company I work for have used this venue for a number of years for training days & events. Usually I have a good experience, however not this time due to receiving a £100 parking enforcement charge. In mid December I attended a Christmas training event at the hotel. Due to not ever having to enter my car details before...

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Helpful?
Thank Lauren S
TNTSSGM, Guest Liaison Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review

Thank you for taking the time to review our hotel following your course here at the hotel. I am sorry to see that you received a parking fine while you were here. If you would like to contact me direct via my email hr@hitautonhotelm5.co.uk or my direct line 01823 281640 and we will try and help you appeal your parking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 

Additional Information about Holiday Inn Taunton M5, Jct. 25

Address: Deane Gate Avenue, Taunton TA1 2UA, England
Region: United Kingdom > England > Somerset > Taunton
Price Range: RM336 - RM721 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Taunton M5, Jct. 25 staff and other travellers.
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WALES
over a year ago

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Questions? Get answers from Holiday Inn Taunton M5, Jct. 25 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No preferences”
 of 5 bubbles Mike_from_Staffs, 8 Jan 2017 | Read review
“All are high quality rooms for the price and facilities (Spa etc)”
 of 5 bubbles barrielreece, 26 Nov 2016 | Read review
“As far away from the motorway side as possible”
 of 5 bubbles sugardoc1, 18 Nov 2016 | Read review
“It's on a main motorway junction so try to get a back room”
 of 5 bubbles bernielancaster1, 8 Nov 2016 | Read review
“we had Ground floor room at the rear which was very quiet.”
 of 5 bubbles grannyj, 13 Sep 2016 | Read review
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