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The Mount Somerset Hotel

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The Mount Somerset Hotel
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618 Reviews from our TripAdvisor Community

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Showing 613: English reviews
Brighton UK
Reviewed 27 December 2015

Stayed twice in garden room as part of the hot tub heaven package. Beautiful rooms inviting and relaxing hot tub and good food. Have you thought about having a pagoda or canopy over the hot tub for when it rains? and some fairy lights to make this really romantic.... Just a thought! Staff attentive and friendly and breakfast in your...

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Helpful?
Thank starlight2
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear starlight2, Many thanks for your review, we are glad you enjoyed the hot tub room again. We are looking at improving the layout of the terrace area on those bed rooms so thank you for your feedback we will discuss your ideas when looking at the matter. We will pass on your kind review to the team. We look...

Reviewed 19 December 2015 via mobile

I got bought a overnight stay with 3 corse meal and spa treatment. The hotel grounds were beautiful could not fault at all! Our room was amazing but it was the room with its own private hot tub. My spa treatment was lovely but my fiancée did not experience his 25 minute massage he payed for he was in and...

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Helpful?
Thank Hannah W
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear Hannah W, Thank you for taking the time to review your recent stay with us, we are delighted that you enjoyed your hot tub room for the night. If you stay with us again feel free to ask about different food options as we can always adapt dishes for you if you would like. We hope to welcome you...

Taunton
Reviewed 14 December 2015

Lovely venue but really disappointing food. Attended an evening function and despite the above average cost was very disappointed by the 'standard' food on offer. Little or no imagination at all. (The vegetarian tart had whole carrots on it and was served with ....carrots!) Bar was a nightmare to get served. Just too small for the number of people they...

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Helpful?
Thank SouthWestVisitor_9
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear SouthWestVisitor_9, Many thanks for you review, sorry to hear that you did not enjoy your vegetarian main course on our Christmas Party Menu we will pass on our comment to the chef. We are looking to resolve the issue with the bar as we are aware that with 70 - 100 plus people on party nights our bar is...

Co Down
Reviewed 12 December 2015

Not a great welcome from what seemed to one of the managers. No small talk or "how was your journey?" Not a great start. Shown to room which was fine. Ate in restaurant first night. Booked for 7pm and didn't get to eat until 7.45 as service was very slow. Had to ask for menus twice. Howeber, Food was very...

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Helpful?
Thank NorthernerCoDown
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear NorthernerCoDown, Thank you for taking the time to review your recent stay with us at the Mount Somerset, we will pass onto to Bruno your kind comments regarding his service to you, I am sure he will be delighted. We will also review your comments regarding the speed of service in the restaurant as we do try to make...

Southampton, England, United Kingdom
Reviewed 30 November 2015

I stayed here on business and although I had a really lovely stay there were a few little niggles than prevented me from giving them 5 stars. The building is very grand and well kept both inside and out and my huge bedroom with it enormous bed was comfortable and kitted out with gorgeous ESPA toiletries. I had room service...

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Helpful?
1Thank Claire S
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear Claire S, Thank you for the review of your recent stay with us, we are delighted that you liked the ESPA products in the room, we also use them throughout the Spa & our treatments where they are proving very popular. We are glad to read that you enjoyed your stay & found the room to your liking but...

london england
Reviewed 29 November 2015

I hosted a lunch last Sunday for nine guests at the Mount Somerset. A beautiful property with fabulous views over the vale of Taunton, the Brendon Hills and the Quantock Hills. The welcome, the hospitality, the bar area area, and above all the food and restaurant service was absolutely first class. We look forward to returning soon.

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Helpful?
Thank diamondgeezah
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear diamondgeezah, Thank you for taking the time to write your review. It's great to read that you enjoyed your Sunday lunch party with us. We look forward to welcoming you back again soon. Kind Regards

Taunton, United Kingdom
Reviewed 21 November 2015

My husband and I have just returned from a short stay at the Mount Somerset....Spa was very lovely, we both enjoyed an Espa facial which is always fab at the Mount Somerset, manicure and pedicure could be a little more and easily made luxurious... happy to chat with more detailed feedback to your senior beauty therapist?...we stayed in the Pitminster...

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2Thank Emma F
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear Emma F, Wonderful to read that you enjoyed your stay with us recently, thank you for your kind words about our breakfast & staff. We would love to hear you comments on the treatments if you wish to email them directly to the spa send them to elanspa@mountsomersethotel.co.uk or call the hotel directly on 01823 442500. We did used...

Devon
Reviewed 18 November 2015

I booked an afternoon treat for my mother and I yesterday and was sadly disappointed with the customer service we received.....there was v little to be honest. We paid for a two hour spa session followed by champagne afternoon tea. The spa was OK although the towel my mother had was v thin and got wet quickly - no chance...

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Helpful?
1Thank jmsDevon
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear jmsDevon, Thank you for reviewing your recent visit to the hotel, apologies for the issues you had during your time with us, thank you for contacting us directly also so that we could look into the details of your issues further & have them rectified for future guests. We look forward to welcoming you back again. Kind Regards

Martock, United Kingdom
Reviewed 15 November 2015 via mobile

Looked forward to this afternoon but am sorry to say was very disappointed. Thought the actual hotel was lovely & friendly staff however the spa area ie locker room and changing area very small, two people max could change comfortably.I was in a party of four, there was also two other parties one of six and another four. Far too...

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Helpful?
Thank kezlh
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear kezlh, Thank you for taking the time to review your recent visit to the hotel for your spa day, sorry that you found the facilities to be small we are looking into if we can restructure the spa layout to tackle the space in the changing rooms but currently we have to work with the space we have, We...

Cwmbran, United Kingdom
Reviewed 9 November 2015 via mobile

We stayed here for our wedding anniversary, in the garden deluxe suite with hot tub. Loved the hotel, so relaxing for a child free overnight stay...gorgeous room, friendly staff and really tasty food too! The hotel is set in such beautiful surroundings, we had gorgeous weather while we there and enjoyed the May bank holiday garden party. Hoping to make...

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Helpful?
Thank Khloe W
MSHManagement, Manager at The Mount Somerset Hotel, responded to this review

Dear Khloe W, Many thanks for your kind review of your stay with us back in May, we are delighted to read that you enjoyed your wedding anniversary with us, the hot tub rooms are our favourite also. We have our May Garden Party planned for next year on Monday 30th May 2016 so if you fancy attending again it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Mount Restaurant
The Mount Restaurant
Cuisines: British, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Breakfast included
Official Description (provided by the hotel)
The Mount Somerset Hotel and Spa in Taunton, Somerset is a stunning Regency country house hotel, set in four acres of beautiful grounds. This grand dame of a building sits high upon her mount, cradled in between the Quantock and Blackdown Hills, affording guests some of the best views in Somerset. With its high ceilings, sweeping spiral staircase, opulent decor and a feeling of gentle elegance and luxury, The Mount Somerset has all the characteristics of a quintessential English Regency mansion. Well established as one of the finest luxury hotels and restaurants in the region, The Mount Somerset has won a host of awards including two AA Rosettes for outstanding cuisine and four AA stars for comfort and hospitality, making it the perfect venue for a dinner, a weekend away or a wedding in Somerset. ... more   less 

Additional Information about The Mount Somerset Hotel

Address: Lower Henlade, Taunton TA3 5NB, England
Region: United Kingdom > England > Somerset > Taunton
Price Range: RM625 - RM1,272 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mount Somerset Hotel 4*
Number of rooms: 11
Reservation Options:
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Also Known As:
Mount Somerset Hotel
Mount Somerset Taunton
Hotel Style:
#2 Luxury Hotel in Taunton
#5 Romantic Hotel in Taunton
#7 Business Hotel in Taunton
#8 Family Hotel in Taunton
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Questions & Answers

Here's what travellers have asked, with answers from The Mount Somerset Hotel staff and other travellers.
4 questions
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Questions? Get answers from The Mount Somerset Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't choose the rooms at the top of the stairs because of noise from reception.”
 of 5 bubbles 242emmao, 23 Feb 2017 | Read review
“All rooms are different and decorated beautifully.”
 of 5 bubbles Crystalltipss, 24 Jan 2017 | Read review
“all rooms are diffrent spoilt for choice”
 of 5 bubbles Nathaniel-Richards, 20 Jan 2017 | Read review
“Only used the spa and did not stay. The public room we used was elegantly decorated, comfortable and warm, essential in January.”
 of 5 bubbles mumof3g, 12 Jan 2017 | Read review
“Sorry, I can't help though I guess at the front of the hotel.”
 of 5 bubbles Mike_from_Staffs, 8 Jan 2017 | Read review
5 of 5