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New Hall Hotel & Spa

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Traveller (668)
Room & Suite (239)
Dining (71)
Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
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Reviews (1,358)
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1,347 results
Traveller rating
760
338
150
58
41
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LanguageEnglish
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760
338
150
58
41
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All reviewsbridge restauranthandpicked hotelshand picked hotelsgreat chamberafternoon teabeautiful hotelcream teahistoric buildingbeautiful groundswonderful weekendthe main houselots of characterevening meallounge areasandwichesfine diningrestaurant manager
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1 - 5 of 1,347 reviews
Reviewed 2 days ago

Second stay at the New hall Hotel & Spa, and every bit as good as the first. Lovely buildings and grounds, staff that clearly take pride in what they do, and good food in the Bridge Restaurant. This time we had a standard double rather...More

Thank Dicky M
Reviewed 6 days ago

Have used this hotel for special accessions a few times before and have always been pleased with the meals and service and no pressure to hurry your departure! Would just like you to give a big thank you all the staff who gave us a...More

1  Thank Alan E
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded yesterday

Thank you for posting a review on TripAdvisor. I am pleased that you enjoyed your Ruby wedding Sunday lunch with us.Thank you for all your kind words, I know the team will be pleased with your review. I hope we will see you all again...More

Reviewed 1 week ago via mobile

I booked with new hall for my 40th as I wanted a quiet birthday. I have been here before for afternoon tea a few times. I booked with them for over night stay 2 spa treatments and the next day being my 40th I booked...More

4  Thank wayne b
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded 3 days ago

Dear Wayne Thank you for posting a review on TripAdvisor. From the outset please accept my sincere apologies that you had a poor experience with us. We have clearly let you down. I would like to fully investigate your comments with the team. I will...More

Reviewed 1 week ago via mobile

This goes without saying this the best hotel I have stayed in the uk by miles, all the staff were excellent, and deserve high praise for their level of service they give every customer. The management are very lucky to have staff who go the...More

Thank jeffers30
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded yesterday

Thank you for posting a review on TripAdvisor. I could agree more with you about the team, I am very proud of all of them. Thank you for a fabulous review, it was great to read. I hope we can welcome you back soon. Regards...More

Reviewed 1 week ago via mobile

Beautiful setting, lovely food and very pleasant staff- went to local Sutton park and saw wild ponies!! Wonderful Spa was fabulous, sauna, jacuzzi pool, rooms beautiful decorated. 800 year old building, beautiful, well worth a visitMore

Thank Linda H
Response from Jonathan S, General Manager at New Hall Hotel & SpaResponded yesterday

Thank you for posting a review on TripAdvisor. I am pleased that you enjoyed your stay. It was nice to read you enjoyed Sutton Park , it is an amazing area to walk and explore.Thank you for your kind words about the Spa , I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Non-Smoking Hotel
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$133 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$250 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Sutton Coldfield
#2 Romantic Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
#3 Luxury Hotel in Sutton Coldfield
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (668)
Room & Suite (239)
Dining (71)
Pool & Beach (13)
Amenities (49)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
Ask a question
RichardChapman69
5 April 2018|
AnswerShow all 7 answers
Response from Kate L | Reviewed this property |
I did have Sky Sports in my room and I think papers were available but I didn’t have any.
0
Votes
Emy M
13 November 2017|
AnswerShow all 8 answers
Response from Lucy M | Reviewed this property |
yes it is heated
0
Votes
tim2chris
2 June 2017|
AnswerShow all 5 answers
Response from 88jadeypops88 | Reviewed this property |
I believe there is although the bar is small so I assume the variety is a little limited. Their communication is great so to be sure give them a call 👍🏾 Kind Regards Jade
1
Vote
Room Tips
"All rooms appear to be acceptable."
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"We were on the second floor and had to carry bags up the stairs. First floor, if possible."
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"Named rooms in the older part of the building are fabulous"
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"You may need to make them aware if you have a wheelchair"
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