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New Hall Hotel & Spa

Hotels.comUS$135*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$139*
US$135*
US$139*
US$139*
US$135*
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New Hall Hotel & Spa
New Hall Hotel & Spa
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1,144 Reviews from our TripAdvisor Community

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Showing 1,135: English reviews
Birmingham, United Kingdom
Reviewed 3 weeks ago

We had the pleasure of spending two days here and stayed in the Princess Elizabeth Suite with its feature four poster bed and views across the gorgeous gardens and estate. The food was fabulous.........the spa facilities were most indulging and the staff extremely polite and friendly. As you approach this magnificent old house, it simply oozes class. It did not...

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Helpful?
Thank Neco47
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you for the glowing review, I am delighted that you enjoyed yourself so much. I will pass on your comments to the team and I am sure that they will be as pleased as I am that your visit was fanatstic. Best wishes Scott Deputy General Manager

Reviewed 3 weeks ago via mobile

We have just returned from an overnight stay at this fabulous hotel. I booked a dinner, bread and breakfast stay for myself and my sister, with a 25 minute spa treatment too. From the moment we arrived, we were made to feel very welcome. Each and every member of staff were polite, accommodating, and very friendly without going overboard! The...

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Helpful?
Thank Blex5
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest Thank you so much for the review. It is delightful to read that your visit to New Hall was so pleasurable. The team and I hope that we are able to welcome you back and thank you for the recommendation, it means a lot. Best wishes Scott Deputy General Manager

Lincoln, United Kingdom
Reviewed 3 weeks ago via mobile

What a perfect place... ...to relax in a beautiful setting ...to stroll through stunning, expansive and lovingly tended grounds ...to admire impressive architecture ...to eat in foodie heaven ...to enjoy the best customer service possible ..to sleep like logs in large, comfy beds ..to have a leisurely swim in a lovely pool .. to be thoroughly spoiled by a great...

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Helpful?
Thank LynnyandPhil
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your kind words and for sharing your review. I am glad you enjoyed your time with us and I do hope we see you again soon. Kind Regards Scott Deputy General Manager

Devon/ Somerset
Reviewed 3 weeks ago via mobile

Stayed for 2 nights with husband and 3 year old son. Initial room allocation not fitting with expectations , reception dealt with this and we were in new room very quickly. I note that they said to my husband the new room was an upgrade , it was not it , was the room type and choice that the had...

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Helpful?
Thank Pikey1981
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank for taking the time to share your feedback following your recent stay. I will of course share your comments both good and bad with the team. Please rest assured that they will use them in a positive manner to improve in the areas you outlined in your review. Kind Regards Scott Deputy General Manager

Caversham, United Kingdom
Reviewed 4 weeks ago

My wife and I booked a Friday night room, dinner and breakfast so we could visit a home renovation show the next day at the NEC. We didn't fancy a run of the mill hotel chain and this stood out having good reviews. The prices we comparable too, which was a bonus for my wallet. The surroundings are lovely. The...

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Helpful?
2Thank HighExpectations
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest I am really pleased that you enjoyed your visit to New Hall and it is wonderful to read that the team looked after you so well. I will share your comments with everyone here at the hotel and I am sure they will be as pleased as I am that the efforts made were well received. Best wishes...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Murder mystery at the new hall hotel. So surreal but just compelling entertainment too. Hotel provides a complimentary back drop. It's olde and full of history and mystery. Stunning place, really full of character and atmosphere. Decent all round for a short stay and especially superb for the murder mystery events they host.

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Helpful?
Thank Lain_Coubert
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, I do hope you guessed who the murderer was. Thank you for your review and I am glad you enjoyed your time here at New Hall. Kind Regards Scott Deputy General Manager

london
Reviewed 4 weeks ago via mobile

We stayed here for a Saturday night for my friends 50th.... beautiful hotel in beautiful grounds ... the rooms are recently renovated to a high standard. We had a deluxe double as we were initially planning on bringing our daughter the room was like a suite very spacious and great bathroom. Dinner and breakfast delicious.. would highly recommend .. will...

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Helpful?
Thank finn100
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for taking the time to share your experience following your relaxing stay at New Hall. It was great to see that you enjoyed everything that we have to offer here at the hotel. Kind Regards Scott Deputy General Manager

Worcester, United Kingdom
Reviewed 5 weeks ago via mobile

As you come down the brow of the hill to car park and see this venue,it's a breath taker! Absolutely beautiful setting,immaculate gardens.The inside doesn't dissapoint either.The rooms are large and comfortable and the bathrooms finished to a high spec,huge baths! The food is fantastic and the service from the staff great.We we're looked after by a female waitress,Becki.She was...

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Helpful?
Thank kelly T
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, The view as you come down the drive is my favourite part of New Hall and I am glad you enjoyed it as well. I will be sharing your kind words with Becki and the rest of the team. Kind Regards Scott Deputy General Manager

Reviewed 22 March 2017 via mobile

Hotel is stunning, beautiful old building in amazing grounds. Length of parking just a short walk from reception. I arrived late so called for a receptionist bit on arrival they were very friendly and helpful. Rooms were nicely decorated if not a little hot but nothing an opened window couldn't sort. Comfy bed, powerful shower. Breakfast was lovely and plentiful....

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Helpful?
Thank Neenals
Scott-T-McDonald, Manager at New Hall Hotel & Spa, responded to this review

Dear Guest, Thank you for your lovely review following your recent stay. I enjoyed reading your comments about the team who all work hard to ensure that our guests enjoy their time with us. Kind Regards Scott Deputy General Manager

Esher, United Kingdom
Reviewed 19 March 2017

My wife and I stayed here on a quiet Sunday Night and arrived mid afternoon so had the opportunity to walk around the wonderful grounds and exterior of the hotel. We then went for a swim in the leisure pool and found the facilities excellent and clean , albeit a bit small if the hotel had been busy. The room...

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Helpful?
Thank Steve25_12
ManagerNEW, General Manager at New Hall Hotel & Spa, responded to this review

Dear Guest We are delighted that you enjoyed your visit to New Hall and that many aspects of the service and facilities on offer stood out to you for mention. I am very disappointed to read that the breakfast quality offered to you was as described. This does seem a step away from our normal standards and I am very...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lying within 26 acres of mature, elegant grounds this 60 bedroom historic country house hotel is widely reputed to be the oldest inhabited, moated manor house in England. Sympathetic renovation has provided up-to-the-minute facilities whilst retaining most of its medieval charm and character. Public areas with their fine panelling and mullioned stained-glass windows create a unique historical ambiance; the magnificent Great Chamber is particularly impressive indeed. ... more   less 

Additional Information about New Hall Hotel & Spa

Address: Walmley Road, Sutton Coldfield B76 1PH, England
Region: United Kingdom > England > West Midlands > Sutton Coldfield
Price Range: RM594 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New Hall Hotel & Spa 4*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Agoda, Cancelon, Priceline, TripOnline SA, Cheap Tickets, Evoline ltd and HotelQuickly so you can book your New Hall Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
Hotel Style:
#2 Romantic Hotel in Sutton Coldfield
#2 Family Hotel in Sutton Coldfield
#2 Luxury Hotel in Sutton Coldfield
#3 Business Hotel in Sutton Coldfield
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Questions & Answers

Here's what travellers have asked, with answers from New Hall Hotel & Spa staff and other travellers.
11 questions
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Questions? Get answers from New Hall Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The bigger rooms are in the courtyard area.”
MelyG585, 26 Apr 2017 | Read review
“The old part of New Hall is preferable, but both are of equal quality.”
suemclure, 23 Apr 2017 | Read review
“Past experience shows that all rooms of similar standard.”
rayann64, 9 Apr 2017 | Read review
“Ask not to be overlooked”
rangestormer, 8 Apr 2017 | Read review
“Arrive early to enjoy as much of the surroundings as you can. Make your dinner reservation in advance.”
  • Lovely sunset in late March.
  • We stayed in room 28. Quiet and comfortable with a great view of the moat and the enclosed green
HighExpectations, 31 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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